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Road Lodge Umhlanga

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Road Lodge Umhlanga
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56 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Durban, South Africa
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

For what its worth, just less than the R700 price tag, very affordable given the location. Reception staff not friendly or welcoming, room pretty decent however an extremely small TV, sockets in room not working therefore I had to keep on charging phone at reception which was very irritating having to go down to charge phone & laptop. Overall clean... More 

Helpful?
2 Thank StephenOdodah
Angus M, Public Relations Manager at Road Lodge Umhlanga, responded to this review

Thank you for staying with us and we are so glad that you had a great stay! We look forward to welcoming you back soon. More 

Johannesburg, South Africa
Level Contributor
127 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed August 3, 2016 via mobile

The Road Lodge is affordable and the location is great. It gets a 4 just for that. It's very basic accommodation though. Good enough for a weekend, but I'm not sure that you'd want to stay for longer. It might get a bit cramped. The bed is comfortable, but perhaps a bit small if you're used to sleeping on a... More 

Helpful?
Thank Brent B
Angus M, Public Relations Manager at Road Lodge Umhlanga, responded to this review

Thank you for staying with us and we are glad to hear that all your needs were met while staying here. We look forward to welcoming you back again soon. Kind Regards More 

Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 13, 2016

Having finished the Sani2C race in the morning and no available flight to Cape Town until Sunday morning, we my partner and I were looking for a place to sleep over for one night, close to the airport. After lookign at B7B places, I decided to opt for the tried and tested Lodge group. The road lodge is very good... More 

Helpful?
Thank agiesler
Angus M, Public Relations Manager at Road Lodge Umhlanga, responded to this review

Thank you for staying with us and for the great review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 9, 2016 via mobile

I stay here often, I enjoy the location, price, comfortable beds, good showers and decent breakfast. I always pay upfront and this trip paid over R4000 upfront. When I needed an iron to iron 1 shirt I was advised that I need to put down a deposit! First time in a hotel ever! I didn't have cash so was told... More 

Helpful?
1 Thank christM821JU
Angus M, Public Relations Manager at Road Lodge Umhlanga, responded to this review

Thank you for being a loyal customer – a customer we would definitely like to retain. Unfortunately, we do have to ask for an iron deposit as our irons have gone missing before. As we pride ourselves on our friendly service, we are disappointed in your opinion that service has deteriorated – we will certainly look into this. We’re glad... More 

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Isle of Bute, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 7, 2016

I stayed at the Road Lodge Umhlanga Ridge for 5 nights at the beginning of May 16. I wanted to be close to the Gateway Shopping Mall and I could not have got any closer than I was. The Lodge was great value for money. I had requested a room on an upper floor away from the lift and I... More 

Helpful?
Thank missbute
Angus M, Public Relations Manager at Road Lodge Umhlanga, responded to this review

Thank you for staying with us and for the great review. We invest a lot of time and effort to train our team to ensure the highest level of personalized service goes beyond our customer’s expectation. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to... More 

Level Contributor
65 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 1, 2016 via mobile

We did not feel very welcome as the guy at the front desk was unfriendly. The room however was spacious and clean..For the first time we actually liked the room... we enjoyed the accomodation despite the unfriendly staff....

Helpful?
Thank Suvesha R
Angus M, Public Relations Manager at Road Lodge Umhlanga, responded to this review

Thank you for staying with us and for the constructive review, Suvesha. We are disappointed that not all our staff provided good service as we aim to excel at our service. We are in the process analysing all areas of concern to ensure that we consistently deliver the standard our guests demand. We look forward to having you stay with... More 

Johannesburg, Gauteng, South Africa
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed February 23, 2016

Below standard, rooms not fresh at all - when moving into a room it smells like the carpet is wet. They do not replace shower gel after the first night. Breakfast not the greatest at all, not much variety - the scrambled eggs were very wet and croissants very dry. Parking very, very limited - had to park across the... More 

Helpful?
Thank MphoBiz
Angus M, Public Relations Manager at Road Lodge Umhlanga, responded to this review

Thank you for your feedback. We’re glad you liked the hotel’s location. Please accept our apologies for your sub-standard experience. We will look into the matters you raised. Please give us another chance to impress. More 

johannesburg
Level Contributor
95 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed January 29, 2016 via mobile

Another great stay at this little lodge. Always friendly. Room was clean and functional. Special thank you to the GM of this hotel who has always looked after guests extremely well. Already booked for 19 and 20 march. Stay here when on a budget. U will love it.

Helpful?
Thank es786
Angus M, Public Relations Manager at Road Lodge Umhlanga, responded to this review

Thank you for staying with us. We are so happy that you enjoyed your time with us. We look forward to having you stay with us again More 

Cape Town Central, South Africa
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 14, 2016

We booked into Road Lodge for 4 nights prior to Christmas. The hotel is clean and well run. It is value for money for anybody looking for an affordable holiday during Christmas in Durban. The beach is a stone's throw away. The nearby shopping centre provides a number of affordable restaurants and entertainment . The downside is that it does... More 

Helpful?
1 Thank Adela D
Angus M, Public Relations Manager at Road Lodge Umhlanga, responded to this review

Thank you for staying with us and for the constructive review, Adela. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Durban, South Africa
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 14, 2016 via mobile

Well priced and great location in the centre of Gateway. Close to airport and easy access to transport. Staff and service is great and always consistent. TV screens need an upgrade to flatscreens 😀 Breakfast offering okay and standard for an establishment of this nature.

Helpful?
2 Thank charlesrembe
Angus M, Public Relations Manager at Road Lodge Umhlanga, responded to this review

Thank you for staying with us. We are so happy that you enjoyed the convenience of the hotel’s location as well as our breakfast offerings; and found our staff so helpful and friendly - key components that we pride ourselves in! We look forward to having you stay with us again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Room Service
  • Concierge
Official Description (provided by the hotel)
Road Lodge Umhlanga awaits you. It’s hotel number 44 in the City Lodge Hotels group, it's the biggest Road Lodge in the country (with 125 rooms) and the great news is that it's open from mid August. ... more   less 

Additional Information about Road Lodge Umhlanga

Address: 6 Medigate Road, Umhlanga Rocks 4319, South Africa
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: $41 - $45 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Road Lodge Umhlanga 1*
Number of rooms: 125
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Also Known As:
Road Lodge Umhlanga Ridge Hotel Umhlanga Rocks
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