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The Sibaya Lodge

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51 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Port Edward, South Africa
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

As a regular visitor at the lodge I was surprised to see a decline in the service offering during my recent stay. The rooms are neat and tidy as usual but the happy welcoming staff are almost non existent and everywhere you look some staff members be it waiting staff or security staff are leaning against the building. In an... More 

Helpful?
Thank Wynandkuilder
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the room really was all we needed, the spa was brilliant and the ascetics very cleverly done, the food in A to A was very good and offered a wide selection of tasty dishes. the casino was fun and the service through out was great.

Helpful?
Thank B3736PNpault
Sandton, South Africa
Level Contributor
227 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed June 16, 2016

I did expect a little more from my stay. The room had a nice size but seemed a little musty. The staff was not very welcoming and did play on their cell phones instead of helping other guest. Management must be present, that's the only solution to make sure that everything is in order. The pool was great and clean.

Helpful?
Thank Susanne412
Johannesburg, South Africa
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed June 14, 2016

Having booked the conferencing facilities for the week, we were not given a proper boardroom for our conference, but instead housed in the sticky and grimey Krakatoa nightclub housed in the casino. The toilets in the nightclub weren't cleaned, but then again the toilets on the casino floor were also dirty. Since we required accommodation, we stayed at the Sibaya... More 

Helpful?
Thank sukie_paras

Travelers are raving about these Umhlanga Rocks hotels

Ndola, Zambia
Level Contributor
8 reviews
6 hotel reviews
4 of 5 stars Reviewed April 29, 2016

Sun Sibaya as it is popularly known by the locals is a top of the range hotel sitting side by side with a casino. As is the case with most such hotels it is highly formal, organized and multicultural. The hotel overlooks the Indian Ocean and offers a great view of the ocean and a great morning breeze. The staff... More 

Helpful?
Thank PrinceZed
Maun, Botswana
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 25, 2016

Sun International continues to be a disastrous destination for families on holiday , the staff are tired and rude , you get the feeling they are doing you a huge favor by you staying with them , the Sibaya casino has turned from a reasonable experience into one of the worst , Pit bosses who have been there for years... More 

Helpful?
1 Thank Graeme P
Dubai, United Arab Emirates
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed April 5, 2016

Luckily we only stayed one night 2 rooms, check in was easy and looked ok. Once we were in the elevator 2 adults and 2 young adults the elevator siren went off as a over load but sign said 12 people?? When out the elevator the smell coming from the corridor was over powering and they even had a air... More 

Helpful?
Thank Clinton S
Johannesburg, South Africa
2 reviews
3 of 5 stars Reviewed March 28, 2016

The Lodge is in urgent Need of a revamp. Bathroom Grubby.........Carpet Shabby.......Poorly managed. Staff demotivated, so there service levels are poor. No housekeeping........When I asked for a iron and ironing board , I was told to come fetch one from reception.........really I am in my PJ's .....early in the morning.......must i come to reception in my PJ's...... Lodge definately not... More 

Helpful?
Thank DOLORES215
Durban, South Africa
Level Contributor
164 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed January 15, 2016

A bumpy start as we booked on a package that only started the following month! – the manageress was however on the ball and accepted the reservation ‘’as was" – great PR.! – ample sized room for a 2 night stay – clean and comfortable although missing a fridge – friendly staff in a busy hotel supporting the adjoining Casino... More 

Helpful?
Thank GDay1044
man
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed January 14, 2016

Close to the airport. Grubby rooms and poorly managed. Its a non smoking hotel but there were cigarette burns on the bedside table and the whole experience was dire. Asked to change room due to it smelling of cigarette smoke but staff were unsympathetic and unhelpful.

Helpful?
1 Thank southern m
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Babysitting

Additional Information about The Sibaya Lodge

Address: 1 Sibaya Drive | Umhlanga, Umhlanga Rocks 4320, South Africa
Location: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: $130 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Sibaya Lodge 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
The Sibaya Hotel Umhlanga Rocks
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