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Royal Palm Hotel

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Traveler (70)
Room & Suite (31)
Dining (18)
Overview
  • Excellent35%
  • Very good31%
  • Average22%
  • Poor9%
  • Terrible3%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star accommodation
All hotel details
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Reviews (329)
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326 results
Traveler rating
108
102
74
30
12
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LanguageEnglish
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108
102
74
30
12
Show reviews that mention
All reviewsgateway malljunior suitewithin safe walking distanceliving roomlounge areabusiness triprooms are greatefficient staffstaying at this hotelexcellent locationwent the extra mileconvenient locationthe air conditioningcomfortable roomumhlanga beachpleasant stayenjoyed my stay
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1 - 5 of 326 reviews
Reviewed 2 days ago

This is a Good hotel with Good value for money. Convenient location to all ammeneties like restaurants and shopping. Friendly staff. Not too many rooms so hotel is peacefull and relaxing. The breakfast is decent. Overall i would recommend this hotel.

Review collected in partnership with this hotel
Thank Hoosein J
Reviewed 1 week ago

Warm friendly welcome, very efficient checkin. Room exceeded my expectations - loved the mini kitchen.View was ok - across gateway which provided foid options. breakfast was nice , many options wrt to cold buffet.

Review collected in partnership with this hotel
Thank hemathsingh1402
Reviewed 1 week ago

Most of the Staff were friendly. This was an Average stay. Not really value for you more.The cleanliness is questionable.My Crockery and cutlery in the room were dirty.My towels had a horrible odor.The bathroom could definitely do with deep cleaning.MY bed was joined (2 singles...More

Review collected in partnership with this hotel
Thank esingh143527
Reviewed 2 weeks ago via mobile

Though convenient for a short stay, I did not like the place. To start with it is overpriced. The accommodation is so so, security is worrying. From the street, one could gain quick access to the hotel floors without passing any security. One has to...More

Thank DiveshK28
Response from RoyalPalmGateway, Guest Relations Manager at Royal Palm HotelResponded 1 week ago

Dear Valued Guest, Thank you for choosing the Royal Palm and taking the time to review our Hotel. Please accept our sincerest apologies for the inconveniences that were caused to you during your stay. Your experience of the service delivery overall most certainly does not...More

Reviewed 3 weeks ago

Excellent dinner but breakfast was a let down. Servers in the restaurant were rude they thought we couldn't hear the Zulu they were speaking. The bathrooms had mould on the walls and a cobweb in one of the toilets remained for the entire duration of...More

Review collected in partnership with this hotel
Thank agusha367025
Response from RoyalPalmGateway, Guest Relations Manager at Royal Palm HotelResponded 1 week ago

Dear Valued Guest, Thank you for choosing the Royal Palm and taking the time to review our Hotel. We have received your reviews on the various platforms and we request for you to please accept our sincerest apologies for the inconvenience that was caused to...More

View more reviews
About
Description
Situated just 20 minutes from King Shaka International Airport and in close proximity to the La Lucia Ridge office estates, the Umhlanga village and the Umhlanga beachfront, the Royal Palm is an ideal location for ...More both business and recreational travel. The Royal Palm Hotel offers a selection of stylish accommodation, from junior suites to studio and 2 bedroom apartments, through to 2 and three bedroom penthouses. All rooms and suites feature numerous facilities and state of the art technology. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Air Conditioning
Babysitting
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Pool
Beachfront
Fitness Center with Gym / Workout Room
Hotel Style
Spa
,
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Spa
,
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms
Number of rooms
94
Price range
$54 - $279 (Based on Average Rates for a Standard Room)
Formerly known as
Three Cities Royal Palm
Location
South Africa > KwaZulu-Natal > Umhlanga Rocks
Photos
Traveler (70)
Room & Suite (31)
Dining (18)
Family and Play Areas (1)
Nearby
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Garden Court Umhlanga
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Road Lodge Umhlanga
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.16 miles away
Nearby RestaurantsSee all 140 restaurants in Umhlanga Rocks
Greedy Buddha
259 reviews
.08 miles away
Col'Cacchio pizzeria
108 reviews
.14 miles away
Sugarlicious
22 reviews
.07 miles away
Circus Circus Cafe
203 reviews
.13 miles away
Nearby AttractionsSee all 24 attractions in Umhlanga Rocks
Mindgame Escape
29 reviews
1.02 miles away
Cornubia Mall
8 reviews
1.19 miles away
Umhlanga Main Beach
793 reviews
1.25 miles away
Gateway Theatre of Shopping
559 reviews
.13 miles away
Questions & Answers
Ask a question
Kofnag
August 13, 2017|
Answer
Response from Leila V | Reviewed this property |
Hi. This hotel is about 15 mins drive from the Olive Convention Center. You will need a taxi
0
Votes
Kofnag
August 13, 2017|
AnswerShow all 4 answers
Response from RoyalPalmGateway | Property representative |
Dear Kofi Thank you for your enquiry. Our hotel is not located within walking distance, and is approximately 25 minutes away from the Olive Convention Centre, when travelling by car. Kind Regards, Royal Palm Hotel... More
1
Vote
sesipho
September 15, 2016|
AnswerShow all 2 answers
Response from RoyalPalmGateway | Property representative |
Dear Sesipho Thank you for your enquiry. Please kindly send me your e-mail address or contact number and I will request our Reservations Department to contact you, alternatively you may contact them on 031 581 8000, and... More
0
Votes
Room Tips
"Was highly satisfied with the room."
Read review
"Don't bother paying extra for a suite - its just extra space without any additional functionality!"
Read review
"Hotel is Near a large shopping centre and many blocks of apartments so the noise level is high.A/C level..."
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"Sort out the plumbing for the toilet. It flushes on its own every 5-10 min and is quite disturbing when one..."
Read review
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