We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Premier Hotel The Richards

Show Prices
Enter dates for best prices
powered by PriceFinder
Best prices for your stay
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Premier Hotel The Richards
View Map
Add Photo Write a Review

64 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 64: English reviews
Greater Johannesburg, South Africa
2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Enjoyed my stay at this hotel.Service was excellent. 1.5km from the sea.Their room are very neat. Not far from the mall. The best was u never run out of hot water in this hotel. All the staff is very friendly even the security at the gate.

Helpful?
Thank dim845
Pietermaritzburg, South Africa
1 review
4 of 5 stars Reviewed 4 days ago NEW

The Hotel was very clean and the rooms were also thoroughly cleaned each day. Service from the staff was amazing and exceptional. However what let me down was the food and also disregard for the guests by the chef. Meals were not done the way guests asked and chef would refuse to speak to the guests. Custard for example was... More 

Review collected in partnership with this hotel

Helpful?
Thank zamaswazik2016
Durban, South Africa
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I tried booking at the Protea Waterfront hotel but it was fully booked so I booked at the Premier Richards instead.I had last stayed at this hotel nearly 15 years ago and I still remember having a very memorable experience then. Hence my choice to stay there again. I was a little disappointed with my experience. The rooms and the... More 

Helpful?
Thank kogan m
Paige C, Guest Relations Manager at Premier Hotel The Richards, responded to this review

Dear Valued Guest - Kogan, I am writing further to the receipt of your review. At the outset I must apologize for the breakdown in service levels experienced and assure you this is not the standard we are justifiably proud of. I thank you for bringing to my attention the various points. These have all been noted and I have... More 

Johannesburg, South Africa
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Neat hotel and good location. Service and rooms was average. Only wifi in designated area is inconvenient. Bathroom basin was totally blocked and bathroom window pane was slipping out and window does not seal properly. Not great for cold mornings. Manager was very polite and friendly but can't say the same om staff sadly

Review collected in partnership with this hotel

Helpful?
Thank Louise B
Paige C, Guest Relations Manager at Premier Hotel The Richards, responded to this review

Dear Valued Guest - Louise B, I am writing further to the receipt of your review. At the outset I must apologize for the breakdown in service levels experienced and assure you this is not the standard we are justifiably proud of. I thank you for bringing to my attention the various points. These have all been noted and I... More 

Travelers are raving about these Richards Bay hotels

KZN
1 review
4 of 5 stars Reviewed 3 weeks ago

Very happy with the accommodation except for the noisy quests in the passage on Sunday morning shouting up and down the passage. The room was very clean with everything that we needed.Staff very friendly.

Review collected in partnership with this hotel

Helpful?
Thank wendyleer2016
Paige C, Guest Relations Manager at Premier Hotel The Richards, responded to this review

Dear Valued Guest - Wendyleer2016, Thank you very much for your positive review and your wonderful words. I will ensure to advise my staff during our next meeting on their great achievement. I must apologies for the noise from other guests that disturbed you. Until your next visit to Richards bay, keep well and see you soon. Kind Regards Paige... More 

Pretoria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Wonderful people, exceptional services, accessible to all Richards Bay amenities, always value your customers for they need you as much as you need them. Well done guys, excellence is in your genes Don't let it fade. I will definitely come back one day

Review collected in partnership with this hotel

Helpful?
1 Thank siyabonga-Ntshangase
Paige C, Guest Relations Manager at Premier Hotel The Richards, responded to this review

Dear Siyabonga, It is great to hear that you enjoyed your stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards, Jaco Steyn General Manager More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

From the moment of arrival to that of departure..experienced wonderful hospitality. .from the general manager and all staff, from reception, restaurant, parking and housekeeping.Enjoyed the neck massage on arrival.Nothing was too much trouble. ☺Keep up the high standard!

Helpful?
Thank Jennifer M
Paige C, Guest Relations Manager at Premier Hotel The Richards, responded to this review

Dear Valued Guest - Jennifer, Thank you very much for your positive review and your wonderful words. I will ensure to advise my staff during our next meeting on their great achievement. Until your next visit to Richards bay, keep well and see you soon. Kind Regards Jaco Steyn General Manager More 

Durban, South Africa
1 review
4 of 5 stars Reviewed 4 weeks ago

Pleasant stay. Enjoyed the neck rub on arrival. Only issue I had was when adding a tip to the room service bill, the waiter advised that if the tip is added to the bill they do not receive it, so it should be paid in cash! So I paid it in cash, but if that is the case it is... More 

Review collected in partnership with this hotel

Helpful?
Thank 60cindyo
Paige C, General Manager at Premier Hotel The Richards, responded to this review

Dear Esteemed Guests - Cindy, Good day to you and your wonderful Family , and we hope that you are very well. Many thanks for your constructive and honest feedback, it is truly appreciated. I would like to profusely apologize for the matter as reported by yourself, for which there is no excuse. This matter has been attended to and... More 

Durban, South Africa
1 review
4 of 5 stars Reviewed 4 weeks ago

Our stay was real value for money. The hotel is very neat and pleasing to the eye. We felt breath of fresh air when we arrived. The rooms were super clean. For the money we paid, we got more than we expected. Both the reception and restaurant staff were polite and were serving with smiles. In general, the food was... More 

Review collected in partnership with this hotel

Helpful?
Thank 100emmanueln
Paige C, Guest Relations Manager at Premier Hotel The Richards, responded to this review

Dear Esteemed Guest -Emmanuel, Good day to you, and we hope that you are very well. We would like to thank you for your very kind words, it is truly appreciated. We are thrilled that you enjoyed your time with us. Once again, many thanks for your positive feedback, and looking forward to your next visit to Richards Bay, which... More 

Durban
1 review
2 of 5 stars Reviewed 4 weeks ago

I usaually stay once a month for business and always had a standard room that was of good 'quality' that was in the same building as the reception. However in my last stay I was given a standard room in the adjacent building - the bathroom in particular was not of a good standard - no shower as in rooms... More 

Review collected in partnership with this hotel

Helpful?
Thank lenoras724
Paige C, Guest Relations Manager at Premier Hotel The Richards, responded to this review

Good day Lenora, Thank you very much for taking the time to provide me with your feedback. I do apologies that your stay with us was not as enjoyable as your previous stays. I have make a note in your profile that you prefer our rooms in the main block and request a room with a shower. I do hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

39 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (6)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (12)
Viewed
Pool/Beach Area (3)
Viewed
Business Center/Function Rooms (2)
Viewed
Bathroom (1)
Viewed
Dining (4)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Richards Bay
0.8 mi away
Protea Hotel by Marriott Richards Bay Waterfront
0.5 mi away
Imvubu Lodge
Imvubu Lodge
#1 of 1 in Meerensee
4.0 of 5 stars 72 reviews
3.4 mi away
Road Lodge Richards Bay
Road Lodge Richards Bay
#5 of 8 in Richards Bay
4.0 of 5 stars 9 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Splendid Inn Bayshore
Splendid Inn Bayshore
#6 of 8 in Richards Bay
3.5 of 5 stars 44 reviews
3.2 mi away
Seagull Lodge
Seagull Lodge
#1 of 8 in Richards Bay
4.5 of 5 stars 35 reviews
0.3 mi away
Indaba Lodge Richards Bay
Indaba Lodge Richards Bay
#7 of 8 in Richards Bay
3.5 of 5 stars 36 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Premier Hotel The Richards is a true landmark of the Zulu land area and is situated just 90 minutes North of Durban. One of the longest established hotels in Richards Bay, the Premier Hotel The Richards is well renowned for its warm and welcoming atmosphere. The ideal destination for both business and leisure travelers, Richards Bay offers business guests a convenient location close enough to the CBD, yet far enough away from the city pressures to make business a pleasure. Leisure travelers are spoilt for choice: from the un-spoilt beaches, sub tropical climate and coastal conservation areas to the game reserves in areas like Hluhhluwe, Richards Bay Country Club and the Deep Sea Harbour. ... more   less 

Additional Information about Premier Hotel The Richards

Address: 3 Hibberd Drive | Meerensee, Richards Bay 3901, South Africa
Location: South Africa > KwaZulu-Natal > Richards Bay
Price Range: $61 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Premier Hotel The Richards 4*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Priceline, Hotels.com, Marriott, Travelocity, Agoda and Booking.com so you can book your Premier Hotel The Richards reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay