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Premier Hotel The Richards

3 Hibberd Drive | Meerensee, Richards Bay 3901, South Africa
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Premier Hotel The Richards
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57 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Durban, South Africa
1 review
4 of 5 stars Reviewed 3 days ago NEW

Pleasant stay. Enjoyed the neck rub on arrival. Only issue I had was when adding a tip to the room service bill, the waiter advised that if the tip is added to the bill they do not receive it, so it should be paid in cash! So I paid it in cash, but if that is the case it is... More 

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Helpful?
Thank 60cindyo
Durban, South Africa
1 review
4 of 5 stars Reviewed 4 days ago NEW

Our stay was real value for money. The hotel is very neat and pleasing to the eye. We felt breath of fresh air when we arrived. The rooms were super clean. For the money we paid, we got more than we expected. Both the reception and restaurant staff were polite and were serving with smiles. In general, the food was... More 

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Helpful?
Thank 100emmanueln
Durban
1 review
2 of 5 stars Reviewed 4 days ago NEW

I usaually stay once a month for business and always had a standard room that was of good 'quality' that was in the same building as the reception. However in my last stay I was given a standard room in the adjacent building - the bathroom in particular was not of a good standard - no shower as in rooms... More 

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Thank lenoras724

Travelers are raving about these Richards Bay hotels

Durban, South Africa
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent Service. Good food. Friendly staff. Would certainly recommend to any traveller. Five star service from time you enter the hotel. Staff and manager at reception were very welcomimg. Enjoyed the complimentary massage at reception.

Review collected in partnership with this hotel

Helpful?
Thank namasivian
pretoria
1 review
4 of 5 stars Reviewed 1 week ago

a pleasant stay indeed. the ladies at the reception are always welcoming with a smile. the restaurant staff was brilliant especially Mr Chamane. even the guys at the gate are friendly. the cleaning staff was doing a good job. Ever-all it was a welcoming experience with customer-centric personnel

Review collected in partnership with this hotel

Helpful?
Thank 407simonn
Paige C, Guest Relations Manager at Premier Hotel The Richards, responded to this review

Dear Simon, Good day to you, and we hope that you are very well. We would like to thank you for your very kind words, it is truly appreciated. We are thrilled that you enjoyed your time with us. Once again, many thanks for your positive feedback, and looking forward to your next visit to Richards Bay, which we trust... More 

Clarens, South Africa
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Thank you for making a quick stopover a memorable one. I received a hearty welcome from the staff, they catered to all my needs, and I left feeling special. The amenities were clean and well appointed. My room had everything I wanted, and I slept like a baby. If I ever had to do a stopover in Richardsbay again I... More 

Helpful?
Thank Tubsart
Paige C, Guest Relations Manager at Premier Hotel The Richards, responded to this review

Dear Valued Guest - Tubsart, It is great to hear that you enjoyed your stay with us! Thank you for taking the time to review our hotel! It is always wonderful hearing positive feedback from our guests. Wishing you a fantastic month further. Warm regards, Paige Guest Relations Manager More 

Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Kudos to the team on making a business visit to Richardsbay a memorable experience. You made it worthwile. You made me feel welcome, you listened to my requests. You'll definitely see me again. Here's looking forward to next year. I'll keep you posted.

Helpful?
Thank Herman S
Paige C, Guest Relations Manager at Premier Hotel The Richards, responded to this review

Dear Esteemed Guest - Herman S, Good day to you, and we hope that you are very well. We would like to thank you for your very kind words, it is truly appreciated. We are thrilled that you enjoyed your time with us. Once again, many thanks for your positive feedback, and looking forward to your next visit to Richards... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Had a great dinner at The Richards. Food was delicious, service was friendly. Overall had a great evening. There was an event at the hotel during the same time and staff members were constantly checking if we were ok. Thank you The Richards Team. Well done. I would recommend the sea food platter.

Helpful?
Thank LIG90
Paige C, Guest Relations Manager at Premier Hotel The Richards, responded to this review

Dear Valued Guest, Thank you very much for your positive review and your wonderful words. I will ensure to advise my staff during our next meeting on their great achievement, especially our Chef. We do hope you join us again for Dinner soon. Kind Regards Paige Guest Relations Manager More 

Cape Town, South Africa
1 review
1 of 5 stars Reviewed 1 week ago

Felt like we checked into a Graveyard...Staff cold, service cold, everything just of a cold nature. There was absolutely no friendliness and welcome from staff. we had to request new rooms after check in as the carpets were filthy and rooms were dusty. We were then relocated to rooms with floor tiles which was not pleasant as we preferred rooms... More 

Review collected in partnership with this hotel

Helpful?
Thank nasanp
Pretoria
1 review
1 of 5 stars Reviewed 2 weeks ago

The reception staff were not friendly at all. There was a lot of noise in the corridors . I moved rooms and the second room had not to remote. The shower head would not adjust and the door wouldn't stay closed and it nearly flooded my room. Restaurant is overpriced .

Review collected in partnership with this hotel

Helpful?
Thank 507leab
Paige C, Guest Relations Manager at Premier Hotel The Richards, responded to this review

Dear Lea, I am writing further to the receipt of your review. At the outset I must apologize for the breakdown in service levels experienced and assure you this is not the standard we are justifiably proud of. I thank you for bringing to my attention the various points. These have all been noted and I have discussed the issues... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Premier Hotel The Richards is a true landmark of the Zulu land area and is situated just 90 minutes North of Durban. One of the longest established hotels in Richards Bay, the Premier Hotel The Richards is well renowned for its warm and welcoming atmosphere. The ideal destination for both business and leisure travelers, Richards Bay offers business guests a convenient location close enough to the CBD, yet far enough away from the city pressures to make business a pleasure. Leisure travelers are spoilt for choice: from the un-spoilt beaches, sub tropical climate and coastal conservation areas to the game reserves in areas like Hluhhluwe, Richards Bay Country Club and the Deep Sea Harbour. ... more   less 

Additional Information about Premier Hotel The Richards

Address: 3 Hibberd Drive | Meerensee, Richards Bay 3901, South Africa
Location: South Africa > KwaZulu-Natal > Richards Bay
Price Range: $51 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Premier Hotel The Richards 4*
Number of rooms: 135
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