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We booked to stay for one night only. We were booked in a smoking room as requested and when we took our luggage to the room it looked nice and clean. We went out for supper and when we came back, the room was filled...More
1 Thank Wayne-Sarie H
Response from SUN1-HOTELS, Owner at SUN1 Richards BayResponded May 15, 2017
Dear Wayne-Sarie H,
Thank you for informing us of your recent experience at the Sun1 Richards Bay hotel.
May we apologise for the inconvenience you experienced and the unfavourable impression that has been created as a result.
Sun1 Hotels prides itself on adhering to the...More
visited sun 1 on the October 2nd, the rooms are too basic the available sabc channels are constantly searching for signal, the comforter doesn't look like it has been washed in decades. had a look at the breakfast which they charge R40.00 for, glad I...More
3 Thank Phindile N
Response from SUN1-HOTELS, Owner at SUN1 Richards BayResponded October 8, 2015
Dear Phindile N,
Thank you for taking the time to inform us of your recent experience at our Hotel.
May we apologise for the inconvenience caused and for having created an unfavourable impression.
We consider the points that you have raised very seriously and would...More
we went to Richards bay for a wedding and first where going to stay somewhere else but there was not hot water or even coffee making facility. So we looked around Richards Bay and found the Hotel. It is not 4 star hotel but the...More
We had a good stay in the Formule 1 in Richards Bay. However the Website didn't work correct. We booked with breakfast and they said we didn't.Finally they agreed that our booking was ok! We didn't pay extra for the breakfast. I think there is...More