Check in day Smooth, quick and efficient check inn with friendly staff. Very spacious apartment - neat and clean adhering to strict covid protocol. Beautiful sea facing room. The guard at the entrance of the hotel was very welcoming and helpful. Our stay - Pros Beautiful clean spacious pool area. Lovely heated pool. Lots of fun and entertainment for the family. Chante and crew were absolutely fun 🎉 The guy who cleans the braai stands is very friendly. The resort is very well located - near the laundromat and all shops. The beach is just a quick walk down from the resort. Well maintained tennis court - my family made great use of it. Our stay - Cons Quite disappointing that you have to pay extra to use the aircon - not common for a 4* resort. Also, the room doesn't get cleaned everyday. This was quite a put may, thoff for us. After playing at the beach, my eldest daughter got really sick and messed on the carpet. Unfortunately, with the limited resources that we had, it was hard to clean the carpet and no housekeeping to come and clean. The next night, my baby daughter got really sick and she vomited. No house keeping to bring clean sheets or to assist in cleaning. By 10:30am the next morning, dirty laundry was not collected nor was clean sheets brought. A while later, housekeeping came to change the linen. I asked for extra sheets incase my daughter got sick again that night, but to my absolute disey had NOT A SINGLE EXTRA SHEET IN THE WHOLE RESORT. On arrival, we were asked which days would we like the cleaning lady to clean. I gave two days and times. On the second cleaning day, no one pitched to clean. I called house keeping and the lady that came was so angry that she had to be there. She said our room wasn't allocated to anybody to be cleaned. This is such poor communication between whoever was involved in dealing with this. Generally every resort has its rooms cleaned on a daily basis so it was quite annoying that this was not like that. We needed to go to a pharmacy to get medication because by the end of the week, my whole family was sick. The pharmacist was warning everyone not to drink the water in the area and not to play in the beach as the sewer leaks into the water and everyone is getting sick. We noticed a few other guests who were also complaining of getting sick after playing in the beach. We realised this was probably why there was a shortage of sheets as many people were sick 🤦♀️ A suggestion would be to warn guests before hand about people getting sick after playing in the beach. Check out Efficient check out with a kind gesture to give a parting gift. Security guards very sincere in their parting greetings. Overall Great resort, but poor operational management. I do understand that there are certain restrictions due to covid, but with all the cut backs on things, perhaps review the price - As the price remains the same, but we are short changed in other ways. …
We always come back to La Cote DÁzur because it is very well situated. Staff and security always very friendly. Rooms and restaurant as well as upgraded lift and pool area very well done! We required two double beds for the two rooms and they assisted us immediately
Well located apartment's with large balconies amazing sea views built in braai s exceptional clean resort very helpful happy staff excellent food from the restaurant and very well priced bar service around the pool is out the top draw the is no reason to leave the resort theres a ladies boutique squash courts pool tables etc
I was pleasantly surprised at this resort since Margate has deteriorated over the last few years. Friendly staff, clean rooms, activities for kids, amazing views, good food from the restaurant and close proximity to the beach and some of the positives. I was irked that I had to purchase prepaid electricity to use the aircon and was not refunded for the credits not used and the parking space was very tight. I hope the resort keeps up with maintenance and I hope to return.
Amazing resort ... excellent facilities and it was my best experience in Margate.. definitely the best resort in Margate. Very good system of booking facilities so we can have a private access to everything ... jacuzzi was the best 👍🏻