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We booked two rooms for two nights thru the phone and when we at the front desk,the lady (i think she’s new there )wasn’t sure what she doing,totally confused , she only charged us for one room/ then after we corrected her she was looking...More
What a warm and friendly welcome! Well trained professional staff where the full application of the Batho Principles is so practical. Everything is 100% perfect I cant complain. I will visit the place time and again with my family. Neat and beautiful room that give...More
Response from Regina E, Manager at Protea Hotel by Marriott EmpangeniResponded October 10, 2017
Thank you for sharing your experience at the Protea Hotel by Marriott Empangeni through the Guest Satisfaction Survey.
As a VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we...More
Sometimes things go wrong. like a lightning strike takes out your wi-fi. But resignation and tepid apologies - admittedly clearly sign-posted - don't give a great impression. The room was really small. Receptionists made an effort, but looked tired. All in all rather disappointing.
This hotel is a typical Protea which are not designed for a couple.
They generally all have only one chair, one (if any Suitcase rack) and no mini bar.
However apart from that the rooms were lovely with good bathroom facilities and quite roomy. The...More
My family and I stay here at least twice a year and it is always so pleasant. The rooms are clean, area is quiet, staff are friendly and parking completely safe. The only advise I'd give is that you bring your own clothing iron -...More
$79 - $106 (Based on Average Rates for a Standard Room)
Star rating provided by TGCSA.
Non-Smoking Rooms ,
Number of rooms
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