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Royal Hotel

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Royal Hotel
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131 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

General the stay was ok. How ever the wifi situation was not impressive. Was very disappointed it only works in certain areas of the hotel and none of them include the hotel rooms. Food was very good how ever they don't serve beef...

Helpful?
Thank Kudzi C
Durham, North Carolina
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

You can see that the hotel was once beautiful and it could be great again with investment of money for structural updates, training of staff, and good management. As it is though, my room has a smell of extremely recent fumagation, and had dirty windows that do not open and no easy to adjust thermostat (fortunately it is lovely outside... More 

Helpful?
Thank Merrycontrary

Travelers are raving about these Durban hotels

Bloemfontein
1 review
4 of 5 stars Reviewed 3 weeks ago

The service I've experienced since my check-in at the Royal Hotel was excellent; the hospitality and assistance of all the staff really made me feel at home. Seeing that I have stayed a considerable period at the Hotel, it was equal to home as the room was spacious and cosy. It is ideally located as it is near all the... More 

Review collected in partnership with this hotel

Helpful?
Thank 787esterb
Coastlands_Marketing, Director of Sales at Royal Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the near future. Yours in Hospitality Andre-B van Wyk - Scott Group Marketing & Sales Manager... More 

Pretoria, South Africa
1 review
5 of 5 stars Reviewed 5 weeks ago

Great Hotel and great service by staff members...my room view was the harbour, beautiful views. my only concern is the parking, which you pay separately and it costs alot, and the hotel should do something about it.

Review collected in partnership with this hotel

Helpful?
Thank 470petruss
Coastlands_Marketing, Director of Sales at Royal Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. The parkade is a separate entity and not owned by the hotel and unfortunately we are not able to determine the rates of the... More 

Pretoria, Gauteng, South Africa
Level Contributor
6 reviews
4 of 5 stars Reviewed June 15, 2016

Besides some issues with one set of taps not working, an iffy television set and overall dirty room with hand prints and smudges on most walls and doors, we had a good stay. Reception was very helpful. Location is also great, central to many businesses and basically the parking area for the US consulate.

Review collected in partnership with this hotel

Helpful?
Thank Mike M
Coastlands_Marketing, Director of Sales at Royal Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. Guest feedback is very important to us as it plays a vital role in improving our facilities and services to ensure that your next stay is a memorable experience. We have addressed your feedback with management and staff and we will ensure that we continuously maintain and improve... More 

The Crags, South Africa
2 reviews
3 of 5 stars Reviewed June 12, 2016 via mobile

Tbe hotel has great service and tbe sraff is great,really enjoyed the food and the menu is great.Nice view from the hotel room.An upgrade is required though for the elevators and other stuff.The hotel is safe and secure.The roof top pool is always a nice highlight to hangout, the location of the hotel is central which is great.

Helpful?
Thank TheHubPresents
Coastlands_Marketing, Director of Sales at Royal Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the near future. Yours in Hospitality Andre-B van Wyk - Scott Group Marketing & Sales Manager... More 

Durban
1 review
3 of 5 stars Reviewed June 12, 2016

I had such a great moment in Durban royal hotel the little moment I spent there was the most amazing moment of my life. I wish I can soon do it again. The Durban weather was super cool people working in the hotel have courtesy it's real place to be I thank you

Review collected in partnership with this hotel

Helpful?
Thank noluvuyos
Coastlands_Marketing, Director of Sales at Royal Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the near future. Yours in Hospitality Andre-B van Wyk - Scott Group Marketing & Sales Manager... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 2, 2016 via mobile

I checked inn after running the comrades marathon, the ladies at the reception were so accommodating. I told them i am very tired , all i want is to seat down, they agreed and offered me a juice while sorting the paper work. So respectful and welcoming front desk ladies. Hotel just need to upgrade TV , at least have... More 

Helpful?
1 Thank Vha R
Coastlands_Marketing, Director of Sales at Royal Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the near future. Yours in Hospitality Andre-B van Wyk - Scott Group Marketing & Sales Manager... More 

Pretoria, South Africa
Level Contributor
131 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed May 21, 2016

This hotel is rated 4star and it had all the basics to make it one but it is tired and in need of some refurbishment. My room was wonderful and the view superb! All the staff members that i dealt with were polite and attentive. The location is not the best for tourists but very good for business. I would... More 

Helpful?
1 Thank MikeMouse2910
Coastlands_Marketing, Director of Sales at Royal Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the near future. Yours in Hospitality Andre-B van Wyk - Scott Group Marketing & Sales Manager... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 20, 2016 via mobile

Stayed at the royal. Service has really run down. Room has an old nokia tv. Speaker is bust. Curtain does not close fully. (In the morning the sun shines in the room).+No privacy. Lights are very bad in the room . In the morning at 7.40 am the housekeeping continously rings the bell until u have to scream in ur... More 

Helpful?
1 Thank Mohamed M
Coastlands_Marketing, Director of Sales at Royal Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We apologise for the inconvenience during your stay as highlighted in your review, and that we were not able to create the experience that exceeds guest expectations which we are renowned for. Your comments are taken seriously and we have discussed your feedback with management and the relevant... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Royal Hotel

Address: 267 Anton Lembede Street, Durban 4000, South Africa
Location: South Africa > KwaZulu-Natal > Durban
Price Range: $43 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal Hotel 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Royal Hotel Durban
Hotel Style:
#5 Spa Hotel in Durban
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