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Hilton Durban

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Hilton Durban
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1,104 Reviews from our TripAdvisor Community

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Showing 1,028: English reviews
Johannesburg, South Africa
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed today NEW

Celebrated my Dads 70th at the this good restaurant - Rainbow Terrace. The food was excellent, such a variety of tasty dishes, the desserts was spectacular. We all were spoilt for choice. The Chef Dominique, such a friendly guy, everyone commented him on the "vegetable dishes and the lamb curry was excellent". The staff, professional and extremely helpful, and not... More 

Helpful?
Thank suriechetty
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

The Hilton Durban is currently undergoing refurbishment. We booked interleding rooms that were perfect for our 3 kids as the second room has 2 three quarter beds that we could push together. Make sure you ask for the new rooms as the older rooms are not as great and the noise with the refurbishment becomes unbearable as it starts from... More 

Helpful?
Thank Imran N
Roodepoort, Gauteng, South Africa
Level Contributor
85 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Against my better judgement I went to stay here again and what a difference. I stayed in one of the newly refurbished rooms and it was really top class. The staff was still exceptional, but some work can be done about the speed of reception. The breakfast buffet was much better than the last time I was here. All in... More 

Helpful?
Thank Ronald K
New Orleans, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

A safe clean comfortable hotel as close to the convention centre as is possible. Expensive but offers 5 star comfort and service. I visited in August (winter time in RSA) but the air conditioning was not cold enough for me. It could be a problem in high summer.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Donald H
Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 6 days ago NEW

Fantastic service, the staff was extremely aware of guest service and safety and I really appreciated them welcoming me to their beautiful city. Tiny in the hotel restaurant was unbelievable. Would highly recommend to anyone.

Helpful?
Thank thedarryn
Brussels, Belgium
Level Contributor
128 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The accomodation is good and very much in line with the request... The location isn't so great near the attraction, and taxi is still necessary, also because of the security pb in Durban. We have try the 2 restaurants, and I cannot recommand the one situated at the fist floor, near the swimming pool... We had a very bad experience... More 

Helpful?
Thank DdJacques
Level Contributor
7 reviews
4 of 5 stars Reviewed 1 week ago via mobile

This is such a nice hotel if you're visiting for business. Not close to the beach. The staff are great and the restaurant is really good. The rooms are big with a wide variety of TV channels. I had my breakfast outside today and ha e really enjoyed my stay.

Helpful?
Thank Russell B
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest Thank you for taking a moment to share your experience. I am pleased to hear you found the Hilton Durban experience and services to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Yours sincerely Markus More 

Johannesburg, South Africa
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in the process of refurbishing but that does not take away the wonderful service and the comfort in the "yet to be refurbished" rooms. Stayed in a deluxe king room that was yet to be refurbished but it was very spacious and comfortable. The best part of the hotel is the staff. Welcoming and ready to assist.... More 

Helpful?
Thank Sandra D
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest Thank you for your kind words and 5-star rating. We take great pride in providing our guests with an unforgettable experience, and it is a real treat to see that you were impressed with your room accommodation and the service received. Our guests' satisfaction is very important to us, and we try hard to make sure all... More 

Secunda, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

The service was great,staff very friendly, welcoming and helpful. Rooms clean,meals delicious only problem is that the WiFi is not free. I general we were very happy we chose Hilton hotel and would definitely recommend this to friends and family.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank eugenemalgan
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest Thanks for your review! We're glad to know you found our staff friendly and guestrooms clean. Thank you for your recommendation to fellow travellers and we can't wait to welcome you back soon! We do offer Free Wi-Fi to all Hilton Honors members. Sincerely, More 

1 review
2 of 5 stars Reviewed 1 week ago

I was there on conference today. Having been there a few minutes early, I decided to catch up on the newspapers and enjoy a cup of coffee in the lobby coffee shop. Sat there for a good 20 minutes while 4 staff, including the floor manager stood around as if they truly had nothing to do but to stare at... More 

Helpful?
Thank Frank M
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest I appreciate your feedback and I am disappointed to hear of your experience at our Coral Lounge. I will pass your comments to our Food & Beverage Manager for further review and remedial action. We hope to have another chance to welcome you in the future and Make it Right. Yours sincerely Markus More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hilton Durban

Address: 12 - 14 Walnut Road, Durban 4001, South Africa
Location: South Africa > KwaZulu-Natal > Durban
Price Range: $83 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Durban 5*
Number of rooms: 324
Reservation Options:
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Also Known As:
Hilton Durban Hotel Durban
Hilton International Durban
Hotel Style:
#2 Luxury Hotel in Durban
#9 Business Hotel in Durban
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