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Hilton Durban

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Hilton Durban
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1,098 Reviews from our TripAdvisor Community

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Showing 1,022: English reviews
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

This is such a nice hotel if you're visiting for business. Not close to the beach. The staff are great and the restaurant is really good. The rooms are big with a wide variety of TV channels. I had my breakfast outside today and ha e really enjoyed my stay.

Helpful?
Thank Russell B
Johannesburg, South Africa
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is in the process of refurbishing but that does not take away the wonderful service and the comfort in the "yet to be refurbished" rooms. Stayed in a deluxe king room that was yet to be refurbished but it was very spacious and comfortable. The best part of the hotel is the staff. Welcoming and ready to assist.... More 

Helpful?
Thank Sandra D
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest Thank you for your kind words and 5-star rating. We take great pride in providing our guests with an unforgettable experience, and it is a real treat to see that you were impressed with your room accommodation and the service received. Our guests' satisfaction is very important to us, and we try hard to make sure all... More 

Secunda, South Africa
1 review
5 of 5 stars Reviewed 5 days ago NEW

The service was great,staff very friendly, welcoming and helpful. Rooms clean,meals delicious only problem is that the WiFi is not free. I general we were very happy we chose Hilton hotel and would definitely recommend this to friends and family.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank eugenemalgan
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest Thanks for your review! We're glad to know you found our staff friendly and guestrooms clean. Thank you for your recommendation to fellow travellers and we can't wait to welcome you back soon! We do offer Free Wi-Fi to all Hilton Honors members. Sincerely, More 

1 review
2 of 5 stars Reviewed 6 days ago NEW

I was there on conference today. Having been there a few minutes early, I decided to catch up on the newspapers and enjoy a cup of coffee in the lobby coffee shop. Sat there for a good 20 minutes while 4 staff, including the floor manager stood around as if they truly had nothing to do but to stare at... More 

Helpful?
Thank Frank M
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest I appreciate your feedback and I am disappointed to hear of your experience at our Coral Lounge. I will pass your comments to our Food & Beverage Manager for further review and remedial action. We hope to have another chance to welcome you in the future and Make it Right. Yours sincerely Markus More 

Cape Town
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The staff are friendly and efficient, smiles all round, nothing is too much to ask. The room was comfortable, good linen, good towels. I will certainly stay here again, and highly recommend the hotel.

Helpful?
Thank Leo_travelCapeTown
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest I am so glad that you have found the room comfortable and team friendly and efficient! I'm happy that you enjoyed your stay with us and thank you for your recommendation to fellow TripAdvisor's. We look forward to welcoming you back to the hotel soon. Yours sincerely Markus More 

Greater Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay, loved the luxurious furnishings. The breakfast was also nice. The staff was very friendly and always available to assist. our stay was definitely value for money. Attend to aircon

Review collected in partnership with Amoma.com

Helpful?
Thank 371olivem
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guests´ experience through our service. Our team are always available to provide excellent service and we can see that we have met your expectations, thanks to your... More 

Pretoria, South Africa
Level Contributor
95 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Awesome hotel, good price and superb service. Room was very well appointed with everything needed on hand. Comfortable beds and a good nights rest was assured. Breakfast was sumptuous and all to soon it became time to leave. The lobby bar deserves a mention. Awesome whisky at reasonable prices. Recommend anyone to stay over.

Helpful?
Thank Pieter F
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest I'm really happy to see that you enjoyed your stay with us, I know the team will appreciate your kind words! Yours sincerely Markus More 

Bloemfontein, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

We always stay in die Hilton's every where we go and we are always satisfied with the friendly staff and excellent service. The location is very good, because we where there for rugby against Glenwood. It took us 10 minutes to get there. We had dinner in the Hotel and the food was excellent. There was a great variety at... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ina H
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest: Thank you so much for the wonderful feedback. I am so glad to have read that your stay with us was an overall enjoyable one and look forward to welcoming you back in the very near future! Yours sincerely, Markus More 

Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

It is one of my worst experiences with hotels i have ever had in any country. The hotel located in business area far from everything which is something i knew before going there. The breakfast is below expectations. Has two restaurants not up to standards. The rooms are not very good compared to other hiltons in the country The worst... More 

Helpful?
Thank Ferasjida
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest Thank you for taking the time to share a review regarding your recent stay at the Hilton Durban. I am very disappointed to review that your stay with us so disappointing. Please accept my sincere apologies for all the issues you had to face during your stay. Please be assured that your overall experience is not representative... More 

Hilton Durban, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

The staff made me feel like i was celebrity. Checking if I needed any further. I usually stay here about 5 times a year and am always pleased with the service an dthe hotel. The room is always clean and immaculate.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Doorsamay M
MarkusMFritz, General Manager at Hilton Durban, responded to this review

Dear Valued Guest We greatly appreciate the feedback from your recent experience at our hotel. Feedback such as yours is a vital element to our success and lets us know what our guests expect of us. Thank you for bringing your observations to my attention so we can continue to work on areas where we may have opportunity. Should your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hilton Durban

Address: 12 - 14 Walnut Road, Durban 4001, South Africa
Location: South Africa > KwaZulu-Natal > Durban
Price Range: $82 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Durban 5*
Number of rooms: 324
Reservation Options:
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Also Known As:
Hilton Durban Hotel Durban
Hilton International Durban
Hotel Style:
#2 Luxury Hotel in Durban
#9 Business Hotel in Durban
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