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Southern Sun Elangeni & Maharani

#2 of 43 Hotels in Durban
Certificate of Excellence
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1,437 Reviews from our TripAdvisor Community

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There are newer reviews for Southern Sun Elangeni & Maharani
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Showing 1,363: English reviews
Colombo, Sri Lanka
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 17, 2016

I was located here for the recent INDABA and the ICC center was very close. The hotel was very nice and the rooms excellent and well laid out and big and spacious. Was at the 29th floor. Bathroom was nice and big as well but the shower cubicle was a bit small. I do think that the staff at the... More 

Helpful?
1 Thank Nathali P
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you had a memorable stay and look forward to welcoming you back soon. Regards Samantha More 

Quezon City, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 17, 2016

I hope you can improve on the receptionist who are welcoming the guest. We arrive while rain are pouring very hard , not single one staff came down and offer any umbrella at all. We are soaking wet. In that aspect, we hope you can improve on that.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank mariaangelitag2016
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. Please accept my apologies for the doorman not welcoming you with an umbrella upon arrival - your feedback will be shared with the team in order that they address the arrival experience. We look forward to welcoming you back when you next travel to Durban. Regards Samantha More 

Harare, Zimbabwe
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 16, 2016

18th floor, very quiet, facing ocean, beautiful view !! Family room is spacious and the bathrooms are neat, though the hot was warm, needs adjustments. The restaurant had great service and the food was amazing !!! Different toddlers foods need to be considered and also accommodate food preferences for lactose intolerant persons. otherwise the experience was awesome !!!

Helpful?
1 Thank _smasama
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you enjoyed your stay and look forward to welcoming you back soon. Regards Samantha More 

Botha-Bothe
Level Contributor
4 reviews
5 of 5 stars Reviewed May 15, 2016

The parking is confusing and I would prefer if the staff could be allowed to also accompany us to parkings or drive for us. I also recommend that there can be information desk to assist us with Durban calendars of events so that we can be able to know arround town.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank success315
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. Our concierge desk does have information on the various events taking place in the City as well as the closest tourist attractions. We look forward to welcoming you back again soon. Regards Samantha More 

Pretoria, South Africa
1 review
5 of 5 stars Reviewed May 15, 2016

Thoroughly enjoyed my stay as I am always used to doing. Keep up the high standards and good work. I can without doubt recommend the Elangeni and Maharani hotel to any businessperson, holiday maker.!!

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 755brettf
Johannesburg
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 11, 2016

Lovely stay. Accommodation is something you never compromise on and staying at the Maharani is something that you don't have to do. No regrets. Lovely breakfast, nice veiws, clean bedding, gym at the hotel. What else to ask for?? See you soon Maharani!

Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank MuhamedKhan
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. I am delighted that you had a great stay and look forward to welcoming you back again soon. Regards Samantha More 

Auckland, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 11, 2016

Once a queen of the Indian Ocean the Maharani is in need of a major facelift . Paid R6500 for a room which on international standards should get you a decent modern room . Hotel is dated with water dripping everywhere during rain, lifts that don't work and decor totally faded. It is a 2-3 star that should cost about... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank 321vijayb
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. Please accept my sincere apologies for the inconvenience caused by the heavy rains (which is unusual for Durban). The necessary corrective maintenance action has been taken to address the leaks to the suites and to the Vigour & Verve restaurant to ensure that this is not repeated. Regards Samantha More 

Pretoria, South Africa
1 review
5 of 5 stars Reviewed May 10, 2016

We have had an excellent stay in the newly revamped hotel well placed for anytime jogging along the beach. The hotel staff were responsive to our requests and made us feel a kaya ( at home ) We really would not mind coming back

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Gezani
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. I am delighted that you had a great stay and enjoyed jogging on our beautiful promenade. We look forward to welcoming you back soon. Regards Samantha More 

port shepstone
2 reviews
5 of 5 stars Reviewed May 10, 2016

highly appreciative of hospitality/ makes one feel like a king/ family loves the environment you create/being taken care of by your team really takes off a lot of stress of daily life/ excellent views re-energize ourselves

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 880hassims
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. I am delighted that you had a memorable stay and look forward to welcoming you back again soon. Regards Samantha More 

Pretoria, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 9, 2016

The reception staff was busy with their own devices when I arrived and had to wait for service even though there was no one in the line. The lady who check me in was not courteous. The room was fit for purpose but there were two immediate problems, the one being the bathroom door falling off its hinges and the... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Deepak R
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. Please accept my sincere apologies for the lapse in service standards experienced from the front desk as well as housekeeping teams. Your feedback has been shared with the relevant managers, to ensure that they address these shortcomings. We do not serve Halaal breakfast in any of our venues, although we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Radiating energy and elegance across the Golden Mile, Southern Sun Elangeni & Maharani invites you to take your place in the sun. From the stylish bedrooms with breath-taking sea-views to the variety of restaurants and recreation facilities, visitors can look forward to the vibrancy, colour and culture of Durban's premier hotel destination offering more choice than ever before, from service and hospitality through to accommodation and dining. Absolutely everything under one sun! ... more   less 

Additional Information about Southern Sun Elangeni & Maharani

Address: 63 OR O R Tambo Parade | North Beach, Durban 4001, South Africa
Location: South Africa > KwaZulu-Natal > Durban
Price Range: $145 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Elangeni & Maharani 4*
Number of rooms: 449
Reservation Options:
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Also Known As:
Southern Sun Elangeni Durban
Elangeni Hotel Durban
Hotel Style:
#1 On the Beach Hotel in Durban
#1 Luxury Hotel in Durban
#2 Business Hotel in Durban
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