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Southern Sun Elangeni & Maharani

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#2 of 43 Hotels in Durban
Certificate of Excellence
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Southern Sun Elangeni & Maharani
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1,462 Reviews from our TripAdvisor Community

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Showing 1,386: English reviews
Pretoria
1 review
5 of 5 stars Reviewed yesterday NEW

The improvements can be best archieved when the bedding is accommodative of couples as we find found two beds at Room 2134 seemingly of the same sizes that could not fit us as I contonuously fell down when turning at night. The slow speed of the WIFI has to be attended as well.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank markdumisam
Johannesburg, South Africa
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I really really enjoy my stay at the hotel and I have received the value of my money, keep up the good work of keeping your hotel clean and friendly. Customer service was the best. I wouldn't hesitate to come back any time.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank N9260IIrebeccam
Port Shepstone, South Africa
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed in room 304 and on several occasions could not get a hold of reception. tried at different times as well. Comfortable stay and generally met all my expectations. I was fasting and breakfast did cater for my vegan needs. Wi-Fi was very good and reliable. Bonus data if you are a rewards member. Would like to see a... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank vpather
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. Please accept my sincere apologies for the lapse in service standards experienced from the front desk and housekeeping teams - your feedback has been shared with the relevant managers, in order for them to take the necessary corrective steps to address these shortcomings. We look... More 

Pongola, South Africa
1 review
5 of 5 stars Reviewed 5 days ago NEW

Every thing you a doing it well keep it up and to your staff a well , even in breakfast area please pass my appreciation to all staff there, especial to Boniswa at Breakfast ,she does her work with proud, dedication, values of Hotel ,ethic morally and with smile on her face, to me she is winner of week while... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank CaniasZakhe
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback, which I will certainly share with the team. I am delighted that you had a great stay and that Boniswa delivered on our service delivery promise. We look forward to welcoming you back soon. Regards Samantha More 

2 reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

We had a nice start the hotel people were friendly and food was good- the rooms were small for two to sure but it was good for one night! The views were also very pretty despite the weather while we were there. We got a GREAT massage in the spa!

Helpful?
Thank Nicole V
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you enjoyed your stay and look forward to welcoming you back soon. Regards Samantha More 

Johannesburg, South Africa
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

The Hotel staff were very pleasant. The hotel is clean and the rooms are spacious with a couch and coffee table adjacent to the television. They boast a great restaurant on the ground floor which caters for meals all day.

Helpful?
Thank 829thabangs
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am pleased that you had an enjoyable stay and look forward to welcoming you back soon. Regards Samantha More 

Durbanville, South Africa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed at the maharani hotel for 3 nights. It was not busy. We were given a room on the 16th floor opposite the lift. Not ideal at all. Everytime someone used the lift we were disturbed. We were very disappointed that we were not moved to a better room since it was off peak and many rooms were vacant. The... More 

Helpful?
Thank sheri m
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. Please accept my sincere apologies for the inconvenience caused by the Sunbus shuttle not being removed from our website - I have passed your feedback onto our web team, in order for them to remove this facility We look forward to welcoming you back soon.... More 

Johannesburg, South Africa
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently stayed for two nights on a business trip. Service was fantastic with the staff always willing to help. The room was comfortable and spotless! I had problems with the complementary WiFi because it did not allow me to log in using my iPad. However it worked well on my phone. Staff at the hotel are super friendly.

Helpful?
Thank JossGeorge
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. Please accept my sincere apologies for the inconvenience caused by the wi fi not working on your ipad - your feedback has been shared with our IT division, in order for them to resolve this. I am pleased that despite this, you had a comfortable... More 

Richardsbay
1 review
5 of 5 stars Reviewed 1 week ago

I enjoyed the good quality of your hotel, keep it up. Check in,meals,room,check out was very efficient. Rooms very neat. I would recommend this hotel to my friends and family. Please don't forget to add my Sunrands thank you.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank brightnessm
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you enjoyed your stay and look forward to welcoming you back soon. Regards Samantha More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Radiating energy and elegance across the Golden Mile, Southern Sun Elangeni & Maharani invites you to take your place in the sun. From the stylish bedrooms with breath-taking sea-views to the variety of restaurants and recreation facilities, visitors can look forward to the vibrancy, colour and culture of Durban's premier hotel destination offering more choice than ever before, from service and hospitality through to accommodation and dining. Absolutely everything under one sun! ... more   less 

Additional Information about Southern Sun Elangeni & Maharani

Address: 63 OR O R Tambo Parade | North Beach, Durban 4001, South Africa
Location: South Africa > KwaZulu-Natal > Durban
Price Range: $132 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Elangeni & Maharani 4*
Number of rooms: 449
Reservation Options:
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Also Known As:
Southern Sun Elangeni Durban
Elangeni Hotel Durban
Hotel Style:
#1 Luxury Hotel in Durban
#1 On the Beach Hotel in Durban
#2 Business Hotel in Durban
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