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Southern Sun Elangeni & Maharani

#2 of 43 Hotels in Durban
Certificate of Excellence
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Southern Sun Elangeni & Maharani
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1,392 Reviews from our TripAdvisor Community

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Showing 1,320: English reviews
Cape Town, Western Cape, South Africa
Level Contributor
12 reviews
9 hotel reviews
4 of 5 stars Reviewed yesterday NEW via mobile

I stayed for a conference last year at the icc. Position wise I think it would have been easier to be located closer to the icc however we used uber at a minimum cost and they were readily available. The hotel is modern and well located on the promenade. There are bikes which you can hire and I got a... More 

Helpful?
Thank Lara S
Cape Town Central, South Africa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

The young Receptionist was rude and flippant when checking in. Beds made up late without a tip sheet. Tissues left around even after daily clean up. Breakfast buffet is forgettable.... City Lodge offers a superior one

Helpful?
Thank tajandtiger
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This lovely hotel offers a wonderful stay. The staff are friendly and efficient and the food is great! I loved my sea-view through a big window that you could almost completely open. Well done Elangeni, I can certainly recommend you!

Helpful?
Thank Mabet V
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. I am delighted that you had a memorable stay and look forward to welcoming you back soon. Regards Samantha More 

Los Angeles, California
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I've stayed at this hotel three times and have always enjoyed its location - right on the waterfront in Durban. The hotel is designed so that all the rooms face the ocean and the views are spectacular particularly at sunrise. Unlike prior trips, I was in Durban for a major international conference and the hotel - and entire city -... More 

Helpful?
Thank John H
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. Please accept my sincere apologies for the disturbance caused by the noise on the pool deck - we do try to control it by lowering the music and encouraging patrons to move indoors - in order to reduce the possibility of disturbing Guests in the rooms above the area. I... More 

Durham, North Carolina
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

First rate experience on the Indian Ocean. Enjoyed eating breakfast each morning watching the ocean waves! The rooms were very clean and well appointed. Room service was efficient and professional. Will certainly return on my next foray into Durban!

Helpful?
Thank SuitcaseGuru
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. I am delighted that you had a great stay and look forward to welcoming you back soon. Regards Samantha More 

Cape Town Central, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Centrally located and closed to the main sites my kids and I wanted to go. We enjoyed the beach view from our room. The kids felt "important" as the staff have been caring and courteous with them all the time. They enjoyed the variety of the daily breakfast buffet and the various kids entertainments/amenities. Beds are very comfy.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank Nelly T
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that the team made you feel welcome and look forward to welcoming you back again soon. Regards Samantha More 

Kampala, Uganda
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at Southern Sun during my three day participation at Indaba 2016. 6-9th May to be exact. On the whole, I had a great time. Having spent much of my time in a landlocked country(Uganda), I couldnt get enough of views of the Indian Ocean. It was a feast for the eyes.The foods equally rocked. The buffet mainly featured... More 

Helpful?
Thank oleny10
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. Please accept my sincere apologies for the inconvenience caused by the team not being able to assist with your wi-fi connection. This should have been escalated to our service provider, who provide a 24 hour helpdesk. I am pleased that despite this, you enjoyed your... More 

Cape Town Central, South Africa
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent five days at the Elangeni on the Durban beachfront in July- one of my favourite Durban hotels. Some improvements since my last stay - Rooms had a makeover, very comfortable with great views over the ocean - you can spend your day just watching the boats leave and enter the harbour from your bed. The new Breakfast Room on... More 

Helpful?
Thank Hashiem B
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. Please accept my sincere apologies for the back pool not being heated during your stay. We did experience a mechanical failure with the heat pumps, which service this area - however, this has now been rectified. We have also found that the ambient temperature in... More 

Richards Bay, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

I enjoyed staying in this hotel everything was super, food was delicious I did not get sick, I have alovely night. Training venue was conducive, as for restrooms with hand lotions, clean and toiletries filled before any one report shortage. I will recommend this hotel to my friends and family

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank lessam2016
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. I am delighted that you had a great stay and look forward to welcoming you back soon. Regards Samantha More 

Pretoria, South Africa
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms are tired (very 70's furniture) and the corridors have huge air freshener machines pumping out fragrances on each floor which were cloying and unpleasant. Place is basically a conference centre with hotel above. Staff at reception in both Elangeni and Maharani were truly appalling. Long queue in Elangeni where people were walking up and down asking who was... More 

Helpful?
Thank PookeyPretoria
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. Please accept my sincere apologies for the manner in which you were treated by the front desk team. As we are one hotel, you should have been checked in at the first reception desk you went to (irrespective of which tower your room was located).... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Radiating energy and elegance across the Golden Mile, Southern Sun Elangeni & Maharani invites you to take your place in the sun. From the stylish bedrooms with breath-taking sea-views to the variety of restaurants and recreation facilities, visitors can look forward to the vibrancy, colour and culture of Durban's premier hotel destination offering more choice than ever before, from service and hospitality through to accommodation and dining. Absolutely everything under one sun! ... more   less 

Additional Information about Southern Sun Elangeni & Maharani

Address: 63 OR Tambo Parade | North Beach, Durban 4001, South Africa
Location: South Africa > KwaZulu-Natal > Durban
Price Range: $130 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Elangeni & Maharani 4*
Number of rooms: 449
Reservation Options:
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Also Known As:
Southern Sun Elangeni Durban
Elangeni Hotel Durban
Hotel Style:
#1 On the Beach Hotel in Durban
#1 Luxury Hotel in Durban
#2 Business Hotel in Durban
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