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Coastlands Musgrave Hotel

315-319 Peter Mokaba Ridge | Musgrave, Durban 4001, South Africa (Formerly Coastlands on the Ridge)
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142 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Breakfasts were excellent with a huge assortment of choices. The buffet dinner was also delicious - the lamb curry was beautifully cooked. Service staff were very friendly and helpful. I had the most beautiful view of Durban and the harbour and a huge balcony to enjoy the breeze

Helpful?
Thank Gail A
Newcastle, South Africa
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I have in the past year changed my holiday stays from most other hotels to that of Coastlands because of the value I receive in return, however the reception staff do need a course on customer service, except for Natasha Govender of Central Reservations who is truly your hospitality ambassador.

Review collected in partnership with this hotel

Helpful?
Thank Suleman L
Coastlands_Marketing, Director of Sales at Coastlands Musgrave Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the near future. Yours in Hospitality Andre-B van Wyk - Scott Group Marketing & Sales Manager... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Comfy stay at Coastlands Musgrave. Rooms are well appointed but their tv channel offering is shambolic! Best plan to eat out for longer stays.....the buffet offering not value for money! Good enough for a budget stay.

Helpful?
Thank RMTMak
Coastlands_Marketing, Director of Sales at Coastlands Musgrave Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. Guest feedback is very important to us as it plays a vital role in improving our facilities and services to ensure that your next stay is a memorable experience. We have addressed your feedback with management and staff and we will ensure that we continuously maintain and improve... More 

Durban
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel team was excellent. On Arrival we were so much welcome it did not take long before were shown the rooms. Dinner was excellent a mix of all foods. The attendants were always there. The dessert was extremely good especially the hot chocolate cake. Breakfast was also very good and energised us. However Some dishes kept on appearing and... More 

Review collected in partnership with this hotel

Helpful?
Thank tibaijukateopistan
Durban
1 review
5 of 5 stars Reviewed 3 weeks ago

Thank you to coastlands for a pleasant and welcoming stay. There are so many staff members that treated us like king and queen. We definitely recommend this accomodation to others. The breakfast was also amazing and so worth it.

Review collected in partnership with this hotel

Helpful?
Thank jillianeckersley
Coastlands_Marketing, Director of Sales at Coastlands Musgrave Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the near future. Yours in Hospitality Andre-B van Wyk - Scott Group Marketing & Sales Manager... More 

New York City, New York
Level Contributor
109 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 257 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a fairly modern hotel situated in the Berea area, on top the ridge line that looks over Durban. Unfortunately foliage across the street restricts views of the downtown and the bay except from higher floors, and even then only from the more expensive east-facing rooms with balconies. The area is safe as Durban goes, with both the Overport... More 

Helpful?
Thank IanWriter
Coastlands_Marketing, Director of Sales at Coastlands Musgrave Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. Guest feedback is very important to us as it plays a vital role in improving our facilities and services to ensure that your next stay is a memorable experience. We have addressed your feedback with management and staff and we will ensure that we continuously maintain and improve... More 

Lagos State, Nigeria
1 review
5 of 5 stars Reviewed 3 weeks ago

Lovely hotel. I really enjoyed my stay. The hotel has good and courteous staff who provide a welcoming environment for the guests. I would love to revisit this place. The view of Durban from the roof is nice.

Review collected in partnership with this hotel

Helpful?
Thank oluadebayo
Coastlands_Marketing, Director of Sales at Coastlands Musgrave Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the near future. Yours in Hospitality Andre-B van Wyk - Scott Group Marketing & Sales Manager... More 

Durban
1 review
3 of 5 stars Reviewed 4 weeks ago

If you book "Standard room" in this hotel, your room is to the back and you hear, experience all the time the running aircondition. Additional it smells from the kitchen. Therefore invest in more than standard.

Review collected in partnership with this hotel

Helpful?
Thank 972gertk
Coastlands_Marketing, Director of Sales at Coastlands Musgrave Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. Guest feedback is very important to us as it plays a vital role in improving our facilities and services to ensure that your next stay is a memorable experience. We have addressed your feedback with management and staff and we will ensure that we continuously maintain and improve... More 

Vereeniging
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Not sure which floor is quitter that the others, mostly is because we came at the time were there were six buses full of visitors as well to the Hotel, very noisy people, would luv to visit again at a different time not long weekend, maybe I will enjoy the place.

Helpful?
Thank patriciamW2097RK
Coastlands_Marketing, Director of Sales at Coastlands Musgrave Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the near future. Yours in Hospitality Andre-B van Wyk - Scott Group Marketing & Sales Manager... More 

Polokwane, South Africa
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 3, 2016

First thing is that the travel organiser did not book a room with a balcony as I requested. This was rectified by the hotel manager at no extra cost fro which I am grateful. However, the place is just shoddy. They advertise rooms with balconies but my colleague's room had a balcony but no door to access it! Food: weak.... More 

Helpful?
Thank 616chris
Coastlands_Marketing, Director of Sales at Coastlands Musgrave Hotel, responded to this review

Thank you for staying at our hotel and for your valuable feedback. We apologise for the inconvenience during your stay as highlighted in your review, and that we were not able to create the experience that exceeds guest expectations which we are renowned for. Your comments are taken seriously and we have discussed your feedback with management and the relevant... More 

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Amenities

Highlights
  • Pool
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located on Crest of Ridge road with spectacular views over Durban, Coastlands Musgrave Hotel offers 101 modern and comfortable bedrooms. It boasts 58 Standard Rooms, 41 Deluxe Rooms and 2 Suites. This hotel is ideal for the discerning corporate, leisure and international traveler and is situated minutes away from Durban's iconic Moses Mabhida stadium, Greyville Racecourse, Suncoast Casino, uShaka Marine World, Durban Beaches on the Golden Mile and is a mere 35 minutes drive from King Shaka International Airport. Durban University of Technology is 2.5 km from the hotel.Our 6th floor conference and events centre is the ideal venue for your next conference, function or special occasion and we are able to tailor-make a package that suit your needs. We work with suppliers of the highest standard and we are able to assist in any decor or technical requirements.Sip on a cocktail or your favorite drink on our terrace or next to the pool, and enjoy a scrumptious A-la-Carte dinner in our 315 Restaurant. Our Friday evening Spice and Saturday night Seafood Buffet is legendary and offers live entertainment. Room service is available 24 hours a day and our coffee shop serves delectable cakes and desserts.All our bedrooms are equipped with individually controlled air-conditioning, flat-screen televisions with DSTV and tea & coffee making facilities, laundry service and turndown service.Our friendly and professional staff at the Concierge desk is able to assist you in transport arrangements, luggage storage and guests are welcome to make use of our business centre which offers internet, printing and fax facilities. Free wi-fi is available throughout the hotel.Coastlands Musgrave Hotel welcomes you to Durban, and invites you to explore and experience our beautiful province. ... more   less 

Additional Information about Coastlands Musgrave Hotel

Address: 315-319 Peter Mokaba Ridge | Musgrave, Durban 4001, South Africa (Formerly Coastlands on the Ridge)
Location: South Africa > KwaZulu-Natal > Durban
Price Range: $63 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Coastlands Musgrave Hotel 4*
Number of rooms: 101
Reservation Options:
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Also Known As:
Coastlands On The Ridge Hotel Durban
Hotel Style:
#15 Luxury Hotel in Durban
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