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The Waterfront Hotel and Spa

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The Waterfront Hotel and Spa
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162 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Durban, South Africa
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

had trouble with reservation, room details not specified on any online channel, family room is not a family room, had to take a second room, staff dont get back to you. actual room was nice, seems fairly new, comfy bed and restful sleep aside from construction opposite the street starting early even weekends

Helpful?
Thank jacojacobs50
Europe
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

During a large conference I stayed at the Waterfront Hotel. The hotel accommodation is very nice room (great view from 4th floor) and very comfortable beds. Windows can even be opened which allowed fresh winter air to come in. Rooms and rest of hotel seems newly renovated. Best asset is that the hotel staff is very good, very friendly and... More 

Helpful?
1 Thank Huthpotsch
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel was lovely, nice modern decor and one of the best buffet breakfasts I have had. Friendly staff and it was nice to stay on Durban and be so central. Walking distance from ushaka and main Durban beachfront which was lovely. Atrium section was also lovely to have cocktails at.

Helpful?
Thank kerryf778
Washington DC, District of Columbia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW via mobile

I spent a week at this hotel in July 2016 during the international AIDS conference. The hotel looks nice, and has a (mediocre) restaurant attached, but there were innumerable irritations of staying here. When I arrived, fresh off of over 16 hours of flying, I was exhausted and ready to get to my room. However, several staff were dilly-dallying around... More 

Helpful?
Thank C P

Travelers are raving about these Durban hotels

Basel, Switzerland
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

The Hotel is expensive Service very poor. Noisy and Staff very unfriendly Wie spent 3 weeks in South africa with outstanding awsome Hotels The only good Part of the Hotel is the Safe parking lot Anyway Avoid this Hotel umless You Are at a Congress and have no otter choice

Helpful?
Thank andreasfwidmer
Durban, South Africa
1 review
4 of 5 stars Reviewed 1 week ago

Nice hotel and great (helpful) staff, but it was difficult to find the hotel entrance because of the work on the road leading to the hotel. The detour was not clearly marked. Roadworks (outside) started at 7 am, but this was not an issue as I was up and on my way to breakfast. The area around the hotel is... More 

Review collected in partnership with this hotel

Helpful?
Thank Charles P
Ladysmith, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

Improve your Dinner and something that we know about Durban food. I know that you can do better in this regard if you can employ quality chefs that will understand what need to be served when visiting Durban

Review collected in partnership with this hotel

Helpful?
Thank 338alexiuss
Paris, France
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 3, 2016

This hotel is a great value. The staff is super friendly, the room is quite spacious and clean, and location is not bad at all (a few minutes walking from uShaka Marine World and the beach). The breakfast is good, and the restaurant is not bad either! If I had to give one suggestion for improvement is the wifi, which... More 

Helpful?
Thank flavouz
Melbourne, Australia
1 review
4 of 5 stars Reviewed June 1, 2016

Although there might be a few small things people would pick up on, I found the whole experience very friendly, helpful, and it met my expectations. The only slight improvement for me would be to get rid of the wifi passwords I had to collect each day. Just have free access from the time you check in until you check... More 

Review collected in partnership with this hotel

Helpful?
Thank 584samuelk
Durban, South Africa
1 review
5 of 5 stars Reviewed May 9, 2016

I thinks this is the best hotel to be, is quite and good service. If you visit Durban this is the best accommodation to be and you will get good service. Wellington and Sbusiso the bar man was they will give you unforgettable experience. Thank to all the staff for your good service.

Review collected in partnership with this hotel

Helpful?
Thank georgerR75ZI
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Three Cities Waterfront Hotel and Spa (Formally known as the Three Cities Docklands Hotel) is located in the historical Durban Point Precinct. On the door step of Ushaka Marine World, Durban ICC and the famous Durban Golden Mile. The Three Cities Waterfront Hotel and Spa offers a quiet oasis overlooking the Durban Harbour. Offering Wodka Restaurant and three conference venues, The Three Cities Waterfront Hotel and Spa is enjoyed by the local artist crowd. Historical Walls have been retained to envelope the recently refurbished Three Cities Waterfront Hotel and Spa. ... more   less 

Additional Information about The Waterfront Hotel and Spa

Address: 40 Mahatma Gandhi Road | Durban Point Waterfront, Durban 4000, South Africa
Location: South Africa > KwaZulu-Natal > Durban
Price Range: $58 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Waterfront Hotel and Spa 3*
Number of rooms: 83
Reservation Options:
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Hotel Style:
#4 Spa Hotel in Durban
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