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The Waterfront Hotel and Spa

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The Waterfront Hotel and Spa
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203 Reviews from our TripAdvisor Community

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Showing 182: English reviews
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Boksburg, South Africa
Reviewed 2 days ago NEW

We were very impressed with our room and the view. The food was excellent and the staff very helpful and friendly. We would gladly make use of your facility again and will definitely refer you to our friends,.

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Thank melodiev749
Cape Town, South Africa
Reviewed 1 week ago

I would definitely recommend The Waterfront Hotel and Spa to anyone visiting Durban. The excellent service, luxurious furnishing, good food met all my needs. When on my next vacation, I plan to extend my stay there as it is close to popular tourist attractions well Thank you for making my stay amazing!!!

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Thank adamlZ5246IC
Port Elizabeth, South Africa
Reviewed 1 week ago

Excellent Hotel, good service, well situated for being where we required to be. Well priced for accommodation. However Breakfast was overpriced at R135, not making provision for choices as to what you would like to have.

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Thank 17trudieb
Portharcourt Nigeria
Reviewed 4 weeks ago

The hotel recommendations and everything was great and I looked forward to coming back and still wishing to stay at aha water front hotel and spa at mahatma Gandhi Browns road and the beach called point

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Thank 650douglasj
Durban, South Africa
Reviewed January 16, 2017

The hotel is pricey for a 3 star. The Electricity kept tripping. The price did not include breakfast making it quite expensive. The staff was amazing but generally . The dinner was great, but I'm disappointed that no breakfast was offered with the price .

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Thank sharongQ4408OU
Durban, South Africa
Reviewed January 15, 2017

My daughter and I had got value for money we enjoyed our stay. Our room was a little bit confined. The staff was amazing, professional and friendly. I recommend that the kitchen buys a microwave for self catering when we wanted to warm our dinner I waited too long as they are using an oven

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Thank ntontov
Cape Town
Reviewed January 14, 2017

If the hotel upped their service in the restaurant and in the outside area, I would have rated it much higher. When sitting outside, no-one comes to offer you a coffee or drink or a menu, the evening service in the restaurant was appalling. I had to find the waitress to get anything and she never came to check on...

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Thank BulawayoBaby
Midrand, South Africa
Reviewed January 11, 2017

Overall we were comfortable staying at the hotel. Some staff were very friendly. Had to ask for our room to be cleaned upon arrival. Manager gave us free drinks while we waited for our room to be cleaned. Never had a problem with the cleaning for the rest of our stay. No Pool, No kid entertainment, R30 room service charge....

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Thank Indranm2017
GAUTEG
Reviewed January 3, 2017

I would definitely recommend this hotel to friends and family .The break fast was that of a five star hotel. The location is perfect away from the noise . I have no complain but would recommend that the should be more ironing facilities and the deposit issue should be charged to the rooms and refunded when checking out. I left...

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Thank patiencer2017
Gauteng South Africa
Reviewed January 3, 2017

We stayed here for a 5 night stay over December 2016 and into New Years, the check in was a bit slow but due to the front desk staff member not being able to locate our booking and then I requested interleading rooms due to me having 2 young kids with me, this was not available and although the staff...

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2Thank BufsZA
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Three Cities Waterfront Hotel and Spa (Formally known as the Three Cities Docklands Hotel) is located in the historical Durban Point Precinct. On the door step of Ushaka Marine World, Durban ICC and the famous Durban Golden Mile. The Three Cities Waterfront Hotel and Spa offers a quiet oasis overlooking the Durban Harbour. Offering Wodka Restaurant and three conference venues, The Three Cities Waterfront Hotel and Spa is enjoyed by the local artist crowd. Historical Walls have been retained to envelope the recently refurbished Three Cities Waterfront Hotel and Spa. ... more   less 

Additional Information about The Waterfront Hotel and Spa

Address: 40 Mahatma Gandhi Road | Durban Point Waterfront, Durban 4000, South Africa
Location: South Africa > KwaZulu-Natal > Durban
Price Range: $71 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Waterfront Hotel and Spa 3*
Number of rooms: 83
Reservation Options:
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Hotel Style:
#3 Spa Hotel in Durban
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Questions & Answers

Questions? Get answers from The Waterfront Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Wonderful and it's well okay it's a good thing to do”
 of 5 bubbles 650douglasj, 4 weeks ago | Read review
“Change carpets as they are stained. ”
 of 5 bubbles Indranm2017, Jan 11, 2017 | Read review
“need new ironing boards and irons.”
 of 5 bubbles patiencer2017, Jan 3, 2017 | Read review
“Possibly ask for a balcony room if available”
 of 5 bubbles BufsZA, Jan 3, 2017 | Read review
“Rooms are clean and spacious”
 of 5 bubbles pierres737, Dec 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question