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Holiday Inn Express Hotel & Suites Kingman

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240 Reviews from our TripAdvisor Community

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Showing 204: English reviews
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Springfield, Missouri
Reviewed 1 week ago

Our room was clean and comfortable. Went to the front desk to request a luggage rack/stand for my suitcase because there wasn't one in the room. I was told one would be brought to our room. After returning from dinner and finding no luggage rack, I spoke with the night manager (now on duty) and was told that this Holiday...

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Helpful?
Thank mfmcclure
General M, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingman, responded to this review

Dear mfmcclure, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. We appreciate how you have let us know what areas of our service impressed you and which were lacking. We greatly appreciate your time in bringing a number of important matters to light and we hope that you...

Baltimore, Maryland
Reviewed 1 week ago via mobile

The room was very nice, spacious. Breakfast was good, friendly staff. This was a last minute pick and didn't disappoint. Picked this place driving between las Vegas and sedona. Also near keepers of the wold wildlife sanctuary.

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Helpful?
Thank courtneyl18
General M, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingman, responded to this review

Dear courtneyl18, Thank you for your compliments to our staff, hospitality and breakfast layout. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We hope that your next visit will be another five star experience.

Reviewed 3 weeks ago

We took shelter here during a crazy wind storm that kicked up so much dust visibility was reduced on the highways and our iPhones alerted us not to travel. We did not plan to stop in here, but what a great place to end up. Nice pool, comfortable room. The kids were sure happy.

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Helpful?
Thank Liz L
General M, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingman, responded to this review

Dear Elizabeth L, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. Thank you for your kind feedback and we are looking forward to...

Saint Louis, Missouri
Reviewed 3 weeks ago

My fiance and I are moving across the country for work, and as such we have had many hotel rooms over the last room paid for by his company through faxed credit card authorizations. Today, we woke up knowing that there was a chance we would not make it from New Mexico to Kingman. As such, I called the hotel...

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Helpful?
Thank sarahj962
General M, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingman, responded to this review

Dear sarahj962, Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again...

Fairmont, Minnesota
Reviewed March 21, 2017 via mobile

The hotel was very clean; entrance, room, and bathroom. The staff was very friendly and helpful. The hotel was very quiet.I would stay here again. There was no restaurant or room service. There was small snacks available.

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Helpful?
Thank Toni S
General M, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingman, responded to this review

Toni, We are ecstatic to learn you had a Great stay with us and that we met your needs. Thank you for taking the time to share your detailed review and perfect rating. We certainly hope to have you back for another memorable visit when you return to the area.

San Francisco, California
Reviewed March 18, 2017

This is a really embarrassing experience ever in my life, I arrived the hotel in the mid night and was told that my room has been sold to someone else and so I have to go to the Springhill next door. The reason is they tried to charge the card on file and it failed. I have no idea why...

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Helpful?
Thank Xu Y
General M, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingman, responded to this review

Dear Xu Y, Thank you for taking the time to leave such thorough and revealing feedback. We are working to address all of the issues that you mentioned and we thank you for taking the time to share your experience. We want you to know that your voice is of utmost importance to us and we thank you again for...

Reviewed March 14, 2017 via mobile

My family stayed here for one night on our way to Los Angeles and it was very comfortable and everything I expected. The breakfast was great and fresh. All employees we interacted with were friendly and accommodating. We will stay here again.

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Helpful?
Thank Britney P
General M, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingman, responded to this review

Dear Britney P, Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. Thank you for your compliments to our staff, hospitality and breakfast layout. It means a lot to us that you've allowed us to be such an important part of your family vacation...

Arizona
Reviewed March 13, 2017

We stay at a lot of HIE and the IHG brand and this was disappointing ....I had called in advanced to make sure they knew my situation and asked to be lower level by the door ....so what do I get 3rd floor middle of the floor. The breakfast was just a mess and not refilled on some items so...

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Helpful?
Thank UKVISIT
General M, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingman, responded to this review

Dear UKVISIT, Thank you for taking the time to complete our survey and share your experience! I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities.I do thank you...

Reviewed March 12, 2017 via mobile

First room defective TV. At check in clerk told of other defective rooms. Second room OK but not exceptional. No answer at desk when we called them. Weak staff support. Basically OK for an overnight I suppose but not a great HIE.

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Helpful?
Thank TAMAN1951
General M, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingman, responded to this review

Dear TAMAN1951, It is good to hear from you, though I'm sorry to learn that you did not fully enjoy the service, accommodations and hospitality that we hold to such a high degree of importance in our hotel. This issue is being addressed with our staff and management. Thank you for bringing this matter to our attention so that we...

jrg47
Reviewed March 10, 2017 via mobile

Very disappointed in this facility. Upon arrival, the door locks did not work. It took 20 minutes to fix. Bathroom caulking was peeling. Had to have two remotes to run the TV which look like they found in a dumpster behind the Motel 6. The price was very high on the website so I opted to use a free night...

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Helpful?
Thank jrg47
General M, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingman, responded to this review

Dear jrg47, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. We will address the maintenance and housekeeping task right away for the benefit of our future guests,...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Kingman is located off I-40 (exit 53) on Historic Route 66. The lovely Holiday Inn Express Hotel & Suites in Kingman, Arizona is a non-smoking hotel and pets are not permitted. We are within driving distance of the 'skywalk' at Grand Canyon West Rim, casinos in Las Vegas, Laughlin & Indian gaming, the Grand Canyon, Hoover Dam, Colorado River and Oatman Ghost Town. Travelers can visit the London Bridge and Historic Route 66 Museum, enjoy boating and fishing in Lake Havasu or Lake Mead and go hiking in the Hualapais. We feature 75 spacious, tastefully decorated rooms with either a king or two queen sized beds. Our 28 elegant suites include a sofa bed and wet bar. We provide a work desk along with in-room data ports for free high-speed Internet access, wireless Internet access, and free local calls. The complimentary deluxe Continental breakfast is served in the great room from 6:30-9:30 AM. Our facility has an indoor heated swimming pool, spa, fitness center, and coin laundry. Guests can use the business center with free Internet access, fax and copies. The three floor facility with interior corridors is serviced with an elevator. Our 625 sq. ft. meeting room holds 50 people. We look forward to seeing you soon at The Holiday Inn Express Hotel & Suites in Kingman, Arizona. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Kingman

Address: 3031 E Andy Devine Ave, Kingman, AZ 86401-4206
Location: United States > Arizona > Kingman
Price Range: $127 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kingman 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Kingman
Holiday Inn Express Kingman
Holiday Inn Kingman
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Kingman staff and other travelers.
3 questions
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Jenison, Michigan, United States

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Questions? Get answers from Holiday Inn Express Hotel & Suites Kingman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I always go for the highest floor, too many times I get the foot stompers in the above room. The ac/heating unit was very noisy.”
DrJoh, Oct 18, 2016 | Read review
“Ask for a room nearer the rear of the hotel, opposite Route 66”
JRGLBC, Oct 13, 2016 | Read review
“Make sure its not a smoker or a pet friendly room”
995traveler, Sep 30, 2016 | Read review
“South side is quieter, rooms look to be about the same.”
jackn128, Aug 4, 2016 | Read review
“3rd floor end room has great views”
melbai, Jul 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question