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The Capital Empire

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151 Reviews from our TripAdvisor Community

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Showing 146: English reviews
London, United Kingdom
Reviewed yesterday NEWvia mobile

I stayed here during my cousins wedding. A friend and I shared a apartment as the rooms are apartment styled, living room, kitchen and 2 separate rooms with en suites. The hotel just had a cold uncomfortable feel to it. It felt more like an office than a hotel! And the worse thing was the HUGE contraction that is taking...

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Helpful?
Thank Sharmaine A
Reviewed yesterday NEWvia mobile

I didn't personally stay at this hotel but my girlfriend currently is (from 4-9 December). During her stay happens to be our one year anniversary and I wanted to give her flowers despite not being there. I organized a bouquet of flowers and a card to be delivered to the hotel and a staff member by the name of Emile...

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Thank Jonathan R
Reviewed 4 days ago NEW

I spent about a week at the Capital Empire and my experience was very positive. The hotel is comfortable, spotless clean, conveniently located, safe. Service is impeccable. The only remark I would make is on their green policy, which didn't seem to exist. No notice in the room/bathroom asking to leave the towels on the rack so they wouldn't be...

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Helpful?
Thank Tiziana Z
Emile S, Guest Relations Manager at The Capital Empire, responded to this review

Dear Tiziana Z, Warm greetings from The Capital Empire Guest Relations desk! Thank you for taking the time to review our property. Guest feedback is the foundation on which we build a brand that competes internationally based on service,standards and experience. I see you raised several commendations about our hotel including our comfortability, cleanliness, conveniently located, safety and impeccable service-I...

Reviewed 5 days ago NEWvia mobile

Hotel is modern with eye-pleasing decor that is not pretentious. Staff is attentive and service-oriented. My room was comfortable. Breakfast was good - ordered eggs which came prepared to my specifications (which is not always the case.) I would stay here again.

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Helpful?
Thank Ruth20904
Emile S, Guest Relations Manager at The Capital Empire, responded to this review

Dear Ruth20904, Warm greetings from The Capital Empire Guest Relations desk! When reading a review that provokes a rather large smile I realise that we are doing something right when it comes to Guest service, standards and experience. Your feedback about our stunning hotel makes mention of several commendations including our modern hotel finishes, attentive staff and service excellence...I have...

Singapore, Singapore
Reviewed 1 week ago via mobile

Comfortable room. Friendly but not always efficient service. Excellent customer service provided by Ms Constance Hlongwane. She really looks after you!!! No fine dining but good fare. No information in the room. Asked for a services directory. Was assured it would be delivered' but I checked out days later and there was no sign of it.

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Helpful?
Thank alan8460
Emile S, Guest Relations Manager at The Capital Empire, responded to this review

Dear alan8460, Warm greetings from The Capital Empire Guest Relations desk! Thank you for taking the time to complete a full review of our stunning hotel. Guest feedback is the foundation to which we craft truly a South African experience that is a one of a kind. I see by means of comment you mentioned our Front Office Manager,Constance-who is...

Reviewed 2 weeks ago via mobile

It is my first visit to this Property. It is less than 10Mins walk to Sandton Mall. Checkin in was quick, a cool Lemon infused water for a welcome drink. As I got to the Apartment. I was pleased. Very spacious, decent furniture. Nice BIG bath tub and Shower space. Love the bed. I ordered dinner in room. I was...

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Helpful?
Thank Coriko
Emile S, Guest Relations Manager at The Capital Empire, responded to this review

Dear Coriko, Warm greetings from The Capital Empire Guest Relations desk! Thank you for taking the time to complete the survey I recently sent you-I see by means of comment you raised your praises about our BIG bath tub and lemon infused water not to forget mention of the spacious room and decent furniture. I forwarded the commendations to the...

Cape Town Central, South Africa
Reviewed 5 weeks ago

The air conditioned spotelessly clean suites are designed for self catering, and are exceptionally well appointed, with a separate area for dining, a fully equipped kitchen (note not a kitchenette), spacious lounge with modern furniture and a sizeable balcony! The separate bedroom and bathroom are of a high standard, and great size. The onsite restaurant is ideal and their menu...

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Helpful?
Thank ErnRam
Emile S, Guest Relations Manager at The Capital Empire, responded to this review

Dear ErnRam, Warm greetings from The Capital Empire Guest Relations desk! "Attention to detail" and "spotless" hotel rooms are just few of many ideals and reasons to make us your preferred Sandton hotel. Guest feedback is the foundation on which we build an experience that is truly unique and affordable to any traveller, whether it be business or leisure! I...

Lagos, Nigeria
Reviewed October 30, 2016 via mobile

In all my years of traveling I don't think I have seen customer service this bad. Either they don't care or they just don't know how to handle it. Booked this place with about 15 of my friends, technically we had paid this facility about $10,000 during our stay. You would think this would guarantee us at least the best...

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2Thank Ola R
East London, South Africa
Reviewed October 30, 2016 via mobile

I spent 5 nights in this hotel. The reception is sleek. The rooms are modern and a good size. I was in a standard room which had a big comfortable bed and shower only. The room was also comfortable and I must commend the cleaning staff for a good job as the room was really clean. The location is superb...

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Helpful?
Thank Abongile S
Emile S, Guest Relations Manager at The Capital Empire, responded to this review

Dear Abongile S, Warm greetings from the Guest Relations desk! Thank you for taking the time to provide us with feedback on your recent stay with The Capital Empire . Please accept our sincerest apologies for the inconvenience you have experienced in regards to the breakdown in operating standards . Please also accept my sincerest apologies in regard to the...

Reviewed October 27, 2016

The overall feeling in this hotle is of a buzzing citey centre popular conference hotel. On the weekend that I stayed the hotel had three conferences on at that same time. The staff were great and very helpful. They seemed unfazed. Service at supper was a little slow. The rooms were great, well appointed, beautifully clean and most comfortable. Well...

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Helpful?
Thank Themi V
Emile S, Guest Relations Manager at The Capital Empire, responded to this review

Dear Themi V, Warm greetings from The Capital Empire Guest Relations Desk! Thank you for your recent feedback about your stay at our hotel-I see by means of comment you raised several issues including staff attitude and service delivery standards. I have noted the needed from your response and have forwarded the information to the relevant heads of department. Stay...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Stay cosmopolitan. Stay where you count. Choose to stay where you'll be embraced by an atmosphere of easy-going cosmopolitan class. The Capital Empire combines crisp, colourful, contemporary design with spaciousness and simplicity to give you a sense of energy at ease. Sit back in luxury and style. Get up and go. It's all up to you when you stay at the supremely stylish Empire - because you are literally a short stroll away from Sandton City. The Capital Empire puts the world at your feet - with everything you need, including a spa treatment room, outdoor swimming pool, spacious fitness centre and South Africa's gold standard shopping centre and commercial district on your doorstep, nothing could be easier. Stay in a choice of standard rooms, executive rooms, one/ two/ three bedroom apartments or two/three/four bedroom penthouses. While staying with us guests enjoy complimentary parking, complimentary scheduled transfers to Sandton and complimentary Wi-Fi access to put the world at your fingertips. The Capital Empire is the perfect place for professionals to conduct business and for corporates to host conferences. With an arrival lounge, changing room facilities and conference hub that can accommodate up to 250 delegates across three boardrooms and one meeting room, each venue is fully equipped with state-of-the-art technology. ... more   less 

Additional Information about The Capital Empire

Address: Cnr Rivonia Road 177 Empire Place | Sandhurst, Sandton 2196, South Africa (Formerly Empire Executive Apartments and Hotel)
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range: $78 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Capital Empire 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
The Capital Empire Sandton, Greater Johannesburg
Hotel Style:
#6 Spa Hotel in Sandton
#16 Luxury Hotel in Sandton
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Questions & Answers

Here's what travelers have asked, with answers from The Capital Empire staff and other travelers.
2 questions
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Cape Town Central, South Africa
Lusaka, Zambia

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Questions? Get answers from The Capital Empire staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Nothing special.”
 of 5 bubbles abdous373, Oct 16, 2016 | Read review
“If you want a balcony, you have to choose for the appartment”
 of 5 bubbles Apeldoorn2015, Oct 5, 2016 | Read review
“Exllent nice hotel i like it ”
 of 5 bubbles 722abdullahb, Oct 1, 2016 | Read review
“Rooms arrangements are excellent according to my expectation .”
 of 5 bubbles ernestkabandachipoya, Sep 25, 2016 | Read review
“Get a corner room or the Executive room. They are roomier than the rest and much more comfortable. Is there a way of switching off the green ambient lighting during the night?”
 of 5 bubbles S8259WMdanielg, Sep 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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