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InterContinental Johannesburg Sandton Towers

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Corner Maude & Fifth Streets, Sandton 2146 South Africa
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (328)
Dining (41)
Room & Suite (15)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Johannesburg Sandton Towers
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 75 hotels in Sandton
Location
Cleanliness
Service
Value
Travelers' Choice
InterContinental Johannesburg Sandton Towers hotel offers visitors a luxurious and enjoyable stay in the city’s upmarket northern suburbs. This 5 star Sandton hotel offers 231 stylish, elegantly appointed luxury rooms, a full range of services and amenities, and a friendly concierge who can refer visitors to authentic and captivating local attractions in what is possibly Africa’s most energetic and stylish city. The adjacent Sandton City multilevel shopping mall, accessible via a convenient skywalk, provides the perfect opportunity to visit a range of chic boutiques, department stores and eateries. The hotel is also directly linked to the internationally renowned Sandton Convention Centre, which is a world-class venue for international conferences and exhibitions. The centre is technologically advanced, with over 22 000m² of meeting, exhibition and event space.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Conference facilities
Banquet room
Wifi
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Spa
Massage
Concierge
Currency exchange
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
Afrikaans
779Reviews9Q+A100Room tips
Traveler rating
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Popular mentions
BGIWorldTraveller wrote a review Sep 2020
Barbados20,984 contributions634 helpful votes
+1
Spent most of my time in Johannesburg at this hotel and I was very happy. Directly connected to the mall which was convenient for shopping. Well looked after by staff as I’m a Spire Ambassador. Excellent lounge where I had breakfast and evening canapés daily. Staff in general friendly and superb. Thank you InterContinental!
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Date of stay: October 2019Trip type: Traveled solo
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Farzeen K wrote a review Mar 2020
Gaborone, Botswana33 contributions44 helpful votes
We like to stay at this hotel in Johannesburg as the location is ideal and the rooms are spacious. Jane at reception was amazing and concierge staff are all extremely courteous. Only downside to our stay this time was that we had a fire alarm go off one morning at 0230hrs. All the guests rushed down after quite a confusion and gathered at reception. We stood around for close to 30 minutes without a single staff member in sight. An announcement was then made to say that it was a false alarm and then alll guests had to use the stairs to go back up to their respective floors. No staff member ever showed face during this drama.
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Date of stay: March 2020
Value
Service
Sleep Quality
2 Helpful votes
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antoniovF5111PP wrote a review Feb 2020
Sant Just Desvern, Spain47 contributions14 helpful votes
Excellent hotel very well located in Sandton with direct access to Sandton City Commercial Mall. Rooms spacious and very comfortable with all amenities you need. Big bathrooms well equipped. Small exterior pool and good gym. Excellent Breakfast buffet . Overall excellent business hotel with large range of facilities. To improve decoration a little bit dated especially in the lobby.
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Date of stay: February 2020Trip type: Traveled on business
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Response from Kathleen H, Manager at InterContinental Johannesburg Sandton Towers
Responded Feb 25, 2020
Good day MM. Antoni, We would like to thank you for taking your time to complete our online survey. We thank you for your positive but yet constructive feedback, we will convey the message to all of our teams. We look forward to welcoming you back in the near future. Regards, Ricardo De Almeida. Guest Relations Manager.
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kristenoeser wrote a review Feb 2020
Escondido, California241 contributions77 helpful votes
We usually stay at the Intercontinental at the JNB Airport but we had more time this trip so we decided to stay at the Intercontinental in Sandton. We loved the hotel! The staff is very friendly and helpful. The rooms are looking a bit dated and do need some renovation but they are spacious and roomy. The location is perfect with an easy access to the mall with all the restaurants and shops you could want. We will be back!
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Date of stay: February 2020
Rooms
Location
Service
1 Helpful vote
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Response from Kathleen H, Manager at InterContinental Johannesburg Sandton Towers
Responded Feb 10, 2020
Good day. We would like to thank you for taking your time to complete our online survey. We thank you for your constructive feedback, we will convene the message to the relevant departments. We look forward to welcoming you back in the near future. Regards, Ricardo De Almeida. Guest Relations Manager.
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Eric wrote a review Feb 2020
9 contributions3 helpful votes
The hotel needs to be refurbished. Curtains in my room were not opening on one side. I told maintenance and the answer was we will refurbish and so we are not fixing it. AC was not working in the Presidential Suite it was hot and stuffy. 5 calls to receptions and visit of the maintenance crew till 11:30 at night. Was given a noisy insuffisant small portable unit. Told that the manager in the morning would follow-up on making things right. When I checked out the next morning the front desk did not even ask me how was my stay? Nothing was reported from the previous night in my file. Front desk and Duty manger came to apologized when I requested proactively to speak with someone. Agree it was unacceptable and that he would follow-up with me. One week later and still no news from the hotel, as a Platinum IGH member I am surprised and deceived, hence this post.
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Date of stay: February 2020
Rooms
Cleanliness
Trip type: Traveled on business
Room Tip: Stay elsewhere
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Response from Kathleen H, Manager at InterContinental Johannesburg Sandton Towers
Responded Feb 10, 2020
Dear Mr. Eric Prud'Homme, Thank you for taking the time to tell us about your experience at Intercontinental Johannesburg Sandton Towers. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Intercontinental, and if I can be of assistance to you, please contact me directly at 011 780 5000 or vinesh.naicker@gmail.com. Sincerely, Vinesh Naicker Hotel Manager.
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PRICE RANGE
$157 - $267 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental johannesburg sandton towers hotel sandton, intercontinental johannesburg sandton hotel, intercontinental sandton
LOCATION
South AfricaGautengGreater JohannesburgSandton
NUMBER OF ROOMS
231
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Frequently Asked Questions about InterContinental Johannesburg Sandton Towers
Which popular attractions are close to InterContinental Johannesburg Sandton Towers?
Nearby attractions include Sandton City Shopping Centre (0.07 miles), Jack Friedman Sandton City (0.2 miles), and Auto & General Theatre On The Square (0.3 miles).
What are some of the property amenities at InterContinental Johannesburg Sandton Towers?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at InterContinental Johannesburg Sandton Towers?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Johannesburg Sandton Towers?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Johannesburg Sandton Towers?
Yes, parking is available to guests.
What are some restaurants close to InterContinental Johannesburg Sandton Towers?
Conveniently located restaurants include Trumps Grillhouse and Butchery, Hard Rock Cafe, and The Big Mouth.
Are there opportunities to exercise at InterContinental Johannesburg Sandton Towers?
Yes, guests have access to a pool and a fitness center during their stay.
Does InterContinental Johannesburg Sandton Towers have an airport shuttle?
Yes, InterContinental Johannesburg Sandton Towers offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Johannesburg Sandton Towers?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental Johannesburg Sandton Towers?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does InterContinental Johannesburg Sandton Towers offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.