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Protea Hotel by Marriott Johannesburg Balalaika Sandton

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Protea Hotel by Marriott Johannesburg Balalaika Sandton
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885 Reviews from our TripAdvisor Community

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Showing 762: English reviews
Pretoria, South Africa
Reviewed 5 days ago NEWvia mobile

Toine at front office assured us we would have great stay at this 4 start but it was not what I expected. Apart from Nelson and can't recall the name of the Porter who checked us out, who were great so I tipped them, our stay was disappointing. We only got our 2nd room at 3:30pm when we checked in...

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Helpful?
Thank ACarrim
Reviewed 1 week ago

My siblings and I really enjoyed the location because it was near the Sandton Shopping Mall which is one of the biggest in South Africa. And the hotel itself was fun and quirky. I truly enjoyed staying here, it was for only two nights but we made the most of it. I will definitely plan to stay here again. I...

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Thank Lindsay W
Cambridgeshire, United Kingdom
Reviewed 1 week ago

We stayed here one night before travelling to the Kruger Park. The food and staff are excellent, the restaurant/lounge/reception/bar are very nice with a relaxing atmosphere. Due to the exchange rate in our favor the prices were excellent for us. The rooms are looking a little tired now but I did hear they are refurbishing them which is what I...

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Thank john F
Birmingham, United Kingdom
Reviewed 1 week ago via mobile

This hotel offers great access to shopping, transport etc. The rooms are good all necessary amenities available. There is an outside pool but it is shaded too much so doesn't lend itself to relaxing somehow. However when temperatures rise it may well be a haven! The staff are really professional, helpful but friendly. Great value.

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Helpful?
Thank Lynne2908
Balalaika_Management, General Manager at Protea Hotel by Marriott Johannesburg Balalaika Sandton, responded to this review

Dear "Lynne2908" Thank you very much for your candid review on ‘TripAdvisor’, of your recent stay at our hotel. Your feedback is extremely valuable to our team. As mentioned we are located in the “heart of Sandton", with Sandton City and Nelson Mandela Square just down the road and we offer a complimentary shuttle to and from. I see you...

Province of Mendoza, Argentina
Reviewed 2 weeks ago

wow amazing design inside, amazing attention to details of the employees, they have natural water inside own brand of bottles, and the rooms and hotel has a very nice design super nice and modern . breakfast is amazing and lounge bar with pool area super !

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Helpful?
Thank Diego G
Balalaika_Management, General Manager at Protea Hotel by Marriott Johannesburg Balalaika Sandton, responded to this review

Dear "Diego G" Thank you for your words of appreciation on TripAdvisor’, of your recent stay at our hotel. Your feedback is extremely valuable to our team. One of our key priorities is to provide the highest level of friendly and courteous service. In taking great care in our colonial hotel our aim is to offer a comfortable atmosphere with...

Ohrigstad, South Africa
Reviewed 3 weeks ago via mobile

Because of a short notice business trip, and an international conference, this was the only place with space available. And I had to pay almost double the normal rate!! An example of a South African business milking the tourism industry! Passages to the rooms are impossibly long, the room that I stayed in showed age. Furniture and fittings were wobbly...

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1Thank deBeerJohan
Balalaika_Management, General Manager at Protea Hotel by Marriott Johannesburg Balalaika Sandton, responded to this review

Dear ‘Johan D’. Thank you for taking the time to write your feedback on ’tripadvisor’. How sad to read that your experience with us was such a disappointing one. Please be assured that your concerns have been taken to heart and have been addressed with the relevant departments, as this truly does not reflect the high standard of service we...

Milton Keynes, United Kingdom
Reviewed 4 weeks ago

On arrival we were upgraded to a huge suite. Unfortunately we only stayed one night so didn't get the full benefit of the hotel. Reception staff were very welcoming. We had a dinner in the restaurant which was of good quality and also good service.

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Helpful?
Thank LarryM29
Balalaika_Management, General Manager at Protea Hotel by Marriott Johannesburg Balalaika Sandton, responded to this review

Dear “LarryM29, Your feedback on ‘TripAdvisor’ is much appreciated. We are delighted about your compliments and we will certainly congratulate our STAFF on a job well done. Good to hear that you enjoyed your dinner in The Bull Run Restaurant and that service was good. We look forward to welcoming you back again soon, and maybe it will be longer...

dublin
Reviewed 4 weeks ago via mobile

I normally stay in Protea as it ticks all the boxes, accommodating staff and clean comfy rooms. This hotel is no different and we were accommodated in changing the length of our stay before we arrived as travel plans changed abruptly. Very friendly staff and collection on arrival so all great with a shuttle pick up from train station. However...

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3Thank paulineDublin
Balalaika_Management, General Manager at Protea Hotel by Marriott Johannesburg Balalaika Sandton, responded to this review

Dear “paulineDublin” Your feedback on ‘TripAdvisor’ is much appreciated. We are delighted about your compliments and we will certainly congratulate our STAFF on their friendly service. How wonderful that you enjoyed your meal and made use of our complimentary shuttle to and from the Guatrian. How sad to read that your experience in the 1144 was such a disappointing one....

Waterfall, KwaZulu-Natal, South Africa
Reviewed 4 weeks ago

Spent the weekend at the hotel while visiting relatives in Gauteng. Easily located, with warm welcome received from all staff. Resident parking a fair distance from main entrance but valet service available. Staff well presented, well spoken and most helpful. Rooms spacious and well positioned within the hotel. Would certainly select this again, be it for private visit or business.

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Thank Lynda B
Balalaika_Management, General Manager at Protea Hotel by Marriott Johannesburg Balalaika Sandton, responded to this review

Dear “Lynda B” Thank you very much for your review on ‘TripAdvisor’, of your recent stay at our hotel. Your feedback is extremely valuable to our team. Yes we are located in the “heart” of Sandton, and ideal for business or leisure trips, or a weekend getaway, with one of the best locations in Sandton. How wonderful that you used...

Reviewed 4 weeks ago via mobile

I had a 14 hour layover in Joburg. Instead of staying in the Protea inside OR Tambo, I decided to venture out. I was surprised at how little time it took to get from OR Tambo to the hotel. I took the Gautrain then walked from the Gautrain station (note I am a solo female traveler). Door to door it...

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Thank Peggy L
Balalaika_Management, General Manager at Protea Hotel by Marriott Johannesburg Balalaika Sandton, responded to this review

Dear "Peggy L" Thank you very much for your candid review on ‘TripAdvisor’, of your recent stay at our hotel. Your feedback is extremely valuable to our team. How wonderful that you enjoyed our gym beautiful courtyard, our complimentary Shuttle to the Guatrain station and that of our reliable and fast Wi-Fi I, along with all other hotel associates, are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Protea Hotel by Marriott Johannesburg Balalaika Sandton on Maude Street, in Sandton, is located in Johannesburg's economic heartland. The hotel's charming colonial theme is accentuated with wooden elements and delicate floral accents. Each of the 330 classically-styled rooms make guests feel as though they never left home - with a king-size bed, LCD television, electronic safe and a full en-suite bathroom with a walk-in shower. Business executives are catered to with a desk, office chair and international plug points. Complimentary high-speed Wi-Fi is accessible throughout the hotel and the Wi-Fi station situated in the lobby provides convenience for guests requiring instant access to the internet. The English countryside atmosphere defines this four-star hotel as a little bit of country in the heart of Sandton. Birdsong makes guests forget that they are in a bustling metropolis. The Johannesburg Stock Exchange, Sandton Convention Centre and the city's most exclusive shopping mall are a short stroll away. A complimentary shuttle to and from the Gautrain station makes the Balalaika easily accessible. Whether it is for business or leisure, the central location and warm hospitality of the Protea Hotel Balalaika are unrivalled, making it your first and only choice when staying in Johannesburg. ... more   less 

Additional Information about Protea Hotel by Marriott Johannesburg Balalaika Sandton

Address: 20 Maude Street | Sandown, Sandton 2196, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range: $60 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Johannesburg Balalaika Sandton 4*
Number of rooms: 330
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Agoda and Odigeo so you can book your Protea Hotel by Marriott Johannesburg Balalaika Sandton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Protea Hotel Johannesburg
Balalaika Hotel
Protea Hotel Balalaika
Sandton Hotel Balalaika
Protea Hotel By Marriott Johannesburg Balalaika Sandton Greater Johannesburg
Hotel Style:
#8 Romantic Hotel in Sandton
#10 Luxury Hotel in Sandton
#11 Business Hotel in Sandton
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Questions & Answers

Here's what travelers have asked, with answers from Protea Hotel by Marriott Johannesburg Balalaika Sandton staff and other travelers.
13 questions
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Questions? Get answers from Protea Hotel by Marriott Johannesburg Balalaika Sandton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A recently furbished room would be good, the others are looking a little tired.”
 of 5 bubbles 252johnF, 1 week ago | Read review
“dont choose the windows to street cause is a constructions there and you cannot sleep”
 of 5 bubbles N8280ZFdiegog, 2 weeks ago | Read review
“Rooms in building 2 are quieter, but a longer walk through the grounds”
 of 5 bubbles DubaiCheuk, 4 weeks ago | Read review
“Rooms starting with 1000 are closer to the lounges, pool area and restaurant and do not require the long walks and many staircases.”
 of 5 bubbles wernerb254, Oct 31, 2016 | Read review
“Ask for a room facing the pool and gardens - suites are great for a family”
 of 5 bubbles Imfundu, Oct 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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