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Protea Hotel Balalaika Sandton

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Protea Hotel Balalaika Sandton
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806 Reviews from our TripAdvisor Community

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Showing 696: English reviews
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Very serene place in the heart of Sandton city. Its a gem of sorts because once you enter you feel like you're in the countryside. The staff are helpful and friendly. The rooms are clean and quiet and very close to Sandton Shopping mall and Gautrain AND if you're up for a night out, close to NewsCafe. An overall lovely... More 

Helpful?
Thank Angela K
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear 'Angela K'. Your praise on 'tripadvisor' is greatly appreciated. How wonderful that you enjoyed our 'little oasis' in the hustle bustle of Sandton. We look forward in welcoming you back again soon. Kind regards, Jörg Zwinscher General Manager & TEAM More 

High Peak, Derbyshire, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

There is no mention in these reviews of the construction site next door that is 24 hours and incredibly noisy, not just with machinery but with shouts and bangs all through the night. After an awful nights sleep I was told by front desk that they could move me to another room away from the noise but my stay was... More 

Helpful?
Thank Rachel H
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear 'Rachel H'. Your comments in Tripadviser refer. It is very sad to read that your stay with us seemed to have been such a disappointing one. Please accept our sincere apologies. You are of course quite correct in mentioning the rather noisy and disturbing building operations alongside the hotel and generally in the area. Sandton is developing and unfortunately... More 

Tripoli, Libya
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed here on a business trip in 2014. Two beautiful pools especially at night. The services good , friendly people at the reception and comfortable room. The hotel is close to Sandton city square (big shopping center, restaurants, cinema ... etc). very safe place. Very reasonable price to stay what is known to be an expensive place in Joburg.

Helpful?
Thank Faris S
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear 'Faris S'. It is wonderful to read that you decided to return to the hotel after so many years and that your experience was such a positive one. Thank you for taking the time to write your praise on 'tripadvisor' and for being such a loyal GUEST. We look forward in welcoming you back to our 'little oasis' again... More 

Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful property. Interesting history. Close to shopping and eating places. Good clean rooms. Great staff. Very helpful and pleasant. excellent food. Good breakfast spread. Good restaurants and great conference space and service. Enjoyed fully

Helpful?
Thank Sharad S
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear 'Sharad S'. Your kind words on 'tripadvisor' are greatly appreciated. How wonderful that your all round stay was such a positive experience. We look forward in welcoming you back to our 'little oasis' again soon. Kind regards, Jörg Zwinscher General Manager & TEAM More 

Copenhagen, Denmark
Level Contributor
94 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Service is poor, rooms are extremely basic and in poor conditions. Service is awful, had to wait 4 hours and call front desk 5 times to get linen changed, because dirty already at arrival. Only positive is the price which is quite reasonable for the area.

Helpful?
Thank AndreCdC
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear 'AndreCdC'. Your review on ‘tripadvisor’ refers. It is concerning and sad to read that your stay with us seemed to have been such a disappointing one. May we ask if you raised your concerns with our management TEAM during your stay? I can assure you that every effort would have been made to rectify any unhappiness immediately. Please feel... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

The breakfast at this hotel never dissapoints me. They have a good variety on their buffet, and the food is amazing. Some staff there have even been working there for more than 2 decades, and they still show a lot of passion in what they do.

Helpful?
Thank Victoria R
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear 'Victoria R'. Your praise about your breakfast dining experience in the Colony Restaurant is greatly appreciated. We would like to thank you for your loyalty and hope to spoil you again soon. Kind regards, Jörg Zwinscher General Manager & TEAM More 

Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel offers a reasonable alternative to the highly priced options in the area. It is conveniently located, the staff are friendly and overall a good experience. I think that one could overlook the swollen door frames and slightly worn carpets and dated furnishing, if you are simply looking for somewhere to sleep when not exploring the area, in business... More 

Helpful?
Thank Bjorn H
Vancouver, Canada
Level Contributor
67 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located close to Sandton City and has free (except for tips) valet parking which is an excellent bonus. The room was not ready upon arrival, but it was suggested we have a drink at the bar while we wait and they would come fetch us when it was. It wasn't too long and I must say that... More 

Helpful?
1 Thank SOLTATIO
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear 'SOLTATIO'. Thank you for taking the time to write on 'tripadvisor'. Your feedback is very much appreciated; especially for bringing the room description to our attention. This has been addressed. We look forward in welcoming you back again soon. Kind regards, Jörg Zwinscher General Manager & TEAM More 

Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed in this hotel for 2 nights at the beginning of July this year. Hotel is situated in the heart of Sandton, opposite the Stock Exchange. There is quite a lot of construction happening around the hotel so not the best outlook from our windows. The hotel does offer a free shuttle to the Shopping Mall which is near by... More 

Helpful?
Thank jo z
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear 'jo z'. Thank you for taking the time to write your feedback on 'tripadvisor'. Your praise about our Breakfast Buffet is greatly appreciated. - Unfortunately there are building operations alongside the hotel & generally in the area currently. Sandton is developing and unfortunately this brings with it certain inconveniences. It is sincerely regrettable that you were personally affected by... More 

The Hague, The Netherlands
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We had a great stay at protea hotel. It is very conveniently located! The building is beautiful, and the rooms certainly up to standard! Kitchen staff was very friendly! We had abirthday to celebrate nd they decorated the breakfast table beautifully!!

Helpful?
Thank Lili V
Balalaika_Management, General Manager at Protea Hotel Balalaika Sandton, responded to this review

Dear 'Lili V'. Thank you for taking the time to write on 'tripadvisor'. It is wonderful to read that your all round experience was such a positive one. Please be assured that your praise about our kitchen TEAM has been passed on to them. We look forward in welcoming you back to our 'little oasis' again soon. Kind regards, More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Protea Hotel Balalaika on Maude Street, in Sandton, is located in Johannesburg's economic heartland. The hotel's charming colonial theme is accentuated with wooden elements and delicate floral accents. Each of the 330 classically-styled rooms make guests feel as though they never left home - with a king-size bed, LCD television, electronic safe and a full en-suite bathroom with a walk-in shower. Business executives are catered to with a desk, office chair and international plug points. Complimentary high-speed Wi-Fi is accessible throughout the hotel and the Wi-Fi station situated in the lobby provides convenience for guests requiring instant access to the internet. The English countryside atmosphere defines this four-star hotel as a little bit of country in the heart of Sandton. Birdsong makes guests forget that they are in a bustling metropolis. The Johannesburg Stock Exchange, Sandton Convention Centre and the city's most exclusive shopping mall are a short stroll away. A complimentary shuttle to and from the Gautrain station makes the Balalaika easily accessible. Whether it is for business or leisure, the central location and warm hospitality of the Protea Hotel Balalaika are unrivalled, making it your first and only choice when staying in Johannesburg. ... more   less 

Additional Information about Protea Hotel Balalaika Sandton

Address: 20 Maude Street | Sandown, Sandton 2196, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range: $63 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel Balalaika Sandton 4*
Number of rooms: 330
Reservation Options:
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Also Known As:
Protea Hotel Johannesburg
Balalaika Hotel
Protea Hotel Balalaika Sandton Greater Johannesburg
Sandton Hotel Balalaika
Hotel Style:
#8 Romantic Hotel in Sandton
#11 Luxury Hotel in Sandton
#11 Business Hotel in Sandton
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