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Hilton Sandton

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Hilton Sandton
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984 Reviews from our TripAdvisor Community

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Showing 877: English reviews
Naperville, Illinois
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hotel is a little dated - could use a renovation. Location is excellent - close to all the big banks, IBM offices, malls etc. And it is supposed be one of the safer areas in Joburg.The Executive Lounge staff is fantastic - especially Elliot. Make sure you have him when you are in the lounge. But regardless, these guys have... More 

Helpful?
Thank Sumit R
Hyderabad, India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Conveniently located.. only 300mtrs from Nelson Mandela Square .. Free shuttles from Hotel To Nelson Mandela Square .. very cooperative staff.. would definitely recommend... breakfast was excellent...

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank nitin_ag27
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The front desk staff are courteous and extremely helpful. I had the opportunity to visit the Executive Lounge during my stay. The staff(Elliott,Beatrice,France and Isaac are very professional and their Service is excellent. They are a credit to the Hilton Brand.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank D9820NJjohns
Hotellier12, General Manager at Hilton Sandton, responded to this review

Dear D9820Njohns Thank you very much for the time taken to share your warm feedback with us. I am pleased to hear the service received from the mentioned team members was of a high standard and your stay was an enjoyable one. We look forward to welcoming you back to the hotel in the near future. Kind Regards Gert Venter... More 

Portland, Oregon
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

This is an excellent location for both business or pleasure, as it's a great place to see all that downtown Joburg has to offer. Lot's of restaurants and shopping nearby. Facilities are modern and well maintained. Very quiet location. And the staff is incredible. Super friendly and willing to do whatever it takes. This is a place I'd definitely stay... More 

Helpful?
Thank kevinmc1969
Hotellier12, General Manager at Hilton Sandton, responded to this review

Dear Kevinmc1969 Thank you very much for taking the time to share your warm review. We are always extremely delighted to receive feedback like yours as we strive to provide the best customer service and hotel possible. I am pleased that the location was convenient for you and that you enjoyed the facilities both within and external to the hotel.... More 

Turkey
1 review
3 of 5 stars Reviewed 2 days ago NEW

This hotel is a standard Hilton stay with average service quality and average price. Nothing suprising, bad or good. If you can get a good price, you can try it. Location is not suitable for walking around.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Serdar A
Hotellier12, General Manager at Hilton Sandton, responded to this review

Dear Serdar A Thank you for taking the time to share your feedback with us. I am disappointed to hear that your experience was average as we strive to provide excellent service, facilities and offerings. We hope that you will allow us the opportunity to provide you with the kind you experience you deserve as a valued guest. Kind Regards... More 

San Diego, California
Level Contributor
8 reviews
2 of 5 stars Reviewed 5 days ago NEW

The Hotel have a very poor menue at all its resturants and the rooms need to be renovated. Beds are hard as rocks. The Shower is nice but the staff is even nicer. They have outstanding service which makes me come back everytime I go to Johannesburg and the location is great with Shuttlebusses to Mandela Square every 30 min.

Helpful?
Thank Armin M
Hotellier12, General Manager at Hilton Sandton, responded to this review

Dear Armin M Thank you very much for the time you took to share your review with us. I would like to sincerely apologise for the negative experience you had with regards to menu, dining facilities and room. Your comments have been noted and will most certainly be considered in the further development of our offerings. I am pleased to... More 

Marietta
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

First class hotel in South Africa. Excellent rooms, even better service from the Front Desk, Executive Lounge, restaurant, laundry and housekeeping. In three stays over two weeks, we utilized all these elements (and more) and had superb service in all areas. As a Hilton Diamond member, access to the Executive Lounge provided a welcome respite after a busy day. The... More 

Helpful?
Thank Chris T
Hotellier12, General Manager at Hilton Sandton, responded to this review

Dear Chris T Thank you very much for taking the time to share your warm feedback with us. I am delighted to learn your stay was such a positive one and that you enjoyed our facilities as well as the benefits of being an Hhonors member. We look forward to welcoming you back in the near future. Kind Regards Gert... More 

Dubai
1 review
3 of 5 stars Reviewed 1 week ago

Overall stay was good. Good location, nice hotel/rooms. Great breakfast, easy access and feels at home. Need to pick up on service - specifically around laundry, etc. as that was lacking. Expect a lot more on that count from a brand like Hilton.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank rajat_ohri
Hotellier12, General Manager at Hilton Sandton, responded to this review

Dear rajat_ohri Thank you very much for taking the time to share your feedback with us. I am pleased to hear that overall, your stay was a positive one. I would like to sincerely apologise for the laundry service issues and can assure you that your comments have been noted and will most certainly motivate us to improve our service... More 

Ladysmith, South Africa
1 review
3 of 5 stars Reviewed 1 week ago

dissappointed that i was unable to get an upgrade as a gold member even tho prior arrangemnets were made to worsen matters,guest who arrived after me was given an upgrade not the type of service i would expect as a hilton honours memeber

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 329mohammedi
Hotellier12, General Manager at Hilton Sandton, responded to this review

Dear 329mohammedi Thank you for taking the time to share your feedback with us. I would like to sincerely apologise for the disappointment and frustration you felt with regards to your room upgrade. Unfortunately at your time of check in, there were no longer any upgrade rooms available. I understand that this was not ideal and can assure you that... More 

Norwich, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Friendly staff, quiet rooms and a good location make the Hilton Sandton the perfect stop for business in Johannesburg, This hotel will become my stop of preference for future visits. Among the amenities there is good wifi, a great breakfast and on site parking if you have a hire car. Also transfers between airport and hotel can be arranged but... More 

Helpful?
Thank Adrian R
Hotellier12, General Manager at Hilton Sandton, responded to this review

Dear Adrian R Thank you for taking the time to share your feedback with us. I am extremely pleased to hear that the hotels amenities and location added to your convenience and that the service received from team members was of a high standard. We look forward to your return very soon. Kind regards Gert Venter Hotel Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hilton Sandton

Address: 138 Rivonia Road, Sandton 2196, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range: $97 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Sandton 5*
Number of rooms: 329
Reservation Options:
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Also Known As:
Hilton Sandton Hotel Sandton
Hilton International Sandton
Sandton Hilton International
Hilton Sandton Greater Johannesburg
Hotel Style:
#12 Luxury Hotel in Sandton
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