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Protea Hotel Fire & Ice! Pretoria Menlyn

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Traveler (73)
Room & Suite (106)
Dining (43)
Overview
Hotel website
221 Garsfontein Road Menlyn Summit Place Precinct, Pretoria 0181 South Africa See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Protea Hotel Fire & Ice! Pretoria Menlyn
Special Offer: Member Rates
Hotel deals
Reviews (271)
Filter reviews
250 results
Traveler rating
95
90
44
14
7
Traveler type
Time of year
LanguageEnglish
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95
90
44
14
7
Show reviews that mention
All reviewsmenlyn mallinfinity pooltrendy hotelrooms are smallroom serviceshopping centrebusiness staystandard roomshuttle serviceconvenient locationchecking outsouth africabreakfast was excellentbreakfast and dinnereasy accesssafe parkingattention to detail
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1 - 5 of 250 reviews
Reviewed yesterday via mobile

Pros: Check in was lovely and it was always a pleasure to walk past reception, who greeted with a smile. The rooms were beautiful, spacious and clean and I loved the open plan. The breakfast buffet was amazing - great variety. They had beautiful cupcakes...More

Thank Tshegofatso S
Reviewed 4 days ago

Had our best experience ever. The service was 5 star, way above standards, nothing you could ever wish for. One heck of an experience. Delicious food accompanied by exceptional professional service in a very comfortable environment . All accolades to to an awesome guy named...More

Thank kmaps2587
Response from AnleB2, Guest Relations Manager at Protea Hotel Fire & Ice! Pretoria MenlynResponded 3 days ago

Dear kmaps2587, Thank you for sharing your experience during your recent visit with us. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued GUEST,...More

Reviewed 1 week ago

I stayed 5 days in this hotel. The service was not good, especially as the staff is quite unfriendly. The decoration is urban modern style, with dark grey walls, dark curtains, in a square box. It looks like a disco. The day of the check-out,...More

Thank Pietisa
Response from AnleB2, Guest Relations Manager at Protea Hotel Fire & Ice! Pretoria MenlynResponded 1 week ago

Dear Pietisa, One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our GUEST, your feedback regarding the service our TEAM provided caught my attention. I am very sorry to...More

Reviewed 2 weeks ago via mobile

I stayed at the hotel for two nights for a work trip. Pros: Friendly check-in staff. Comfortable bed. Cons: The shower is not in separate area with a door; it's on the side separated by a partial glass partition. With the room slightly cold, taking...More

Thank transcience
Response from AnleB2, Guest Relations Manager at Protea Hotel Fire & Ice! Pretoria MenlynResponded 2 weeks ago

Dear transcience, Thank you for sharing your recent stay experience with us. True GUEST feedback is our only true yardstick to measure our GUEST satisfaction against our GUEST service delivery. We have a passion to make every GUEST experience extraordinary and although we have reached...More

Reviewed 3 weeks ago via mobile

The hotel was great it was very clean as you expect from a well known hotel company. The room was great. We where unexpectedly upgraded which was nice the buffet in the morning was good not exceptional but still very good and the service when...More

Thank GeordiB2
Response from Anle B, Guest Relations Manager at Protea Hotel Fire & Ice! Pretoria MenlynResponded 3 weeks ago

Dear Geordi B, It was such a delight to have you stay with us and we are overjoyed to hear that you had such an amazing stay. We believe that breakfast is the most important meal of the day and thus we ensure that there...More

View more reviews
About
Description
Sitting pretty in the buzzing lifestyle precinct of Summit Place in Menlyn Pretoria, Protea Hotel Fire & Ice! by Marriott(R) Pretoria Menlyn is by far the coolest hotspot in the city. Whether you're swinging ...More by for a designer cocktail in our trendy bar, indulging in a delicious meal in the outdoor living room, chilling in our chic rooms or getting down to business in our state-of-the-art conference spaces, every moment is designed to take your experience to a whole new level of awesome. Conveniently located just off the N1 on the Garsfontein off-ramp within easy reach of Pretoria CBD, Protea Hotel Fire & Ice! by Marriott(R) Pretoria Menlyn is slap bang in the middle of the action. Not to mention being within walking distance of Menlyn Mall, and right near the second largest number of embassies in the world (after Washington DC of course). Live it up in full colour and turn the volume to the max at Protea Hotel Fire & Ice! Menlyn Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
178
Price range
$83 - $222 (Based on Average Rates for a Standard Room)
Formerly known as
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn
Location
South Africa > Gauteng > Pretoria
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
178
Price range
$83 - $222 (Based on Average Rates for a Standard Room)
Formerly known as
Protea Hotel Fire & Ice by Marriott Pretoria Menlyn
Location
South Africa > Gauteng > Pretoria
Photos
Traveler (73)
Room & Suite (106)
Dining (43)
Pool & Beach (6)
Business Center & Event Rooms (9)
Family and Play Areas (1)
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Questions & Answers
Ask a question
Devo Z
January 19, 2018|
AnswerShow all 7 answers
Response from meyerdj | Reviewed this property |
I must comment that the quality of the food is excellent, the staff in the kitchen are very professional, the food is prepared and festively presented. I am sure that the issue I had with the waiters was addressed and if... More
2
Votes
Room Tips
"If you want to sleep well, request a room far down the hall away from elevators."
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"Request a room at a higher level as load music plays in the bar or restaurant."
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"When making your online bookings, list your room preferences. I am sure the hotel will accommodate these..."
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"Insist on a room facing away from the road."
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