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1/28/2018 1/29/2018
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    Protea Hotel Pretoria Hatfield

    1141 Burnett Street, Pretoria 0083, South Africa
    +1 844-631-0595
    Hotel website
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    1/28/2018 1/29/2018
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    Traveler (31)
    Room & Suite (30)
    Dining (19)
    • Excellent20%
    • Very good34%
    • Average30%
    • Poor11%
    • Terrible5%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Multilingual Staff
    Wheelchair access
    Meeting Rooms
    Dry Cleaning
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (140)
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    1 - 5 of 129 reviews

    Reviewed 3 days ago via mobile

    The hotel is very very nice. The rooms are very clean and a decent size. The staff are very friendly. The rooms have a nice bathroom, comfortable beds, tv, A.C. and Wi-Fi the restaurant attached to this hotel has great food and service. There is...More

    Thank mirandahanuse
    Response from PH-Hatfield, Rooms Division Manager at Protea Hotel Pretoria HatfieldResponded 2 days ago

    Dear mirandahanuse, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to see that you had a wonderful stay with us and we hope to have the opportunity to welcome you back soon! Kind Regards,...More

    Reviewed 4 weeks ago

    My husband and I recently stayed at the Protea Hatfield Hotel and was very displeased about our stay. We checked in on Saturday 09 December 2017 for an overnight stay as we were attending a concert at time square casino that night. We returned to...More

    1  Thank natasha0701
    Response from Pieter B, General Manager at Protea Hotel Pretoria HatfieldResponded 4 weeks ago

    Dear NATASHA, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Protea Hotel Pretoria Hatfield. Please accept our sincere apology for the construction and the noise that was caused. Upholding our commitment to provide...More

    Reviewed December 12, 2017

    Housekeeping is not up to standard for a Protea Hotel. 1. Requested an non-smoking room but room smelled of smoke of previous guest. 2. First morning they cleaned they broke the curtain rail and did not fix it left it broken when we want to...More

    Thank VusiAnita
    Response from PH-Hatfield, Rooms Division Manager at Protea Hotel Pretoria HatfieldResponded 5 weeks ago

    Dear VusiAnita, Thank you for taking the time to share your honest feedback regarding your recent stay. I would like to thank you for taking my call regarding your feedback. As mentioned, we are going to do a full investigation into what happened from our...More

    Reviewed December 3, 2017

    Stayed 2 nights. Location is reasonable. They were doing some renovations. The 2nd night came across some very drunk people(fall over drunk) in hotel car park upstairs. A bit worrying at 8pm. Hotel had a launch of the restayrant with loud music. Not comfortable at...More

    Thank Marc W
    Response from PH-Hatfield, Rooms Division Manager at Protea Hotel Pretoria HatfieldResponded December 4, 2017

    Dear Marc W, Thank you for taking the time to share your experience regarding your recent stay with us. We appreciate the detailed feedback as it assists us in knowing the areas we can improve on and also the areas we are doing well in....More

    Reviewed November 23, 2017 via mobile

    Service incredibly slow, when we complained there was no apology only that it was because of the Ravioli was not ready. Which when it did arrive was over cooked. The waiter then tried to clear my plate away when I was still eating from the...More

    Thank samituna
    Response from PH-Hatfield, General Manager at Protea Hotel Pretoria HatfieldResponded November 24, 2017

    Dear Samituna Thank you for the review, we will investigate this incident to ensure this never happens again. We truly hope that you will reconsider staying with us again in the future when your travels brings you back to Pretoria Kind Regards Pieter Blackie General...More

    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Shuttle Bus Service
    • Dry Cleaning
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Price range
    • $59 - $91 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 119
    • Reservation Options
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    • Location
    • South Africa >
    • Gauteng >
    • Pretoria
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    Traveler (31)
    Room & Suite (30)
    Dining (19)
    Pool & Beach (5)
    Hotel & Grounds (20)
    Bathroom (10)
    Business Center & Event Rooms (3)
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    Ask a question
    Questions & Answers
    Viyuyi M
    February 10, 2017|
    Response from 965stuartr | Reviewed this property |
    November 27, 2016|
    Response from Marie_Holdy | Reviewed this property |
    No, they only supply a kettle to boil water with tea and coffee provided. There was nothing else in my room. Not even a fridge.
    November 27, 2016|
    AnswerShow all 3 answers
    Response from Boerseun111 | Reviewed this property |
    no they dont have
    Room Tips
    "Quiet room"
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    "Avoid the 3rd floor next to the dining area"
    Read review
    "rooms at the far end are quite."
    Read review
    "Rooms on the upper floors are quieter as they are far from the noise on the busy street."
    Read review
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