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Hotel 224

596 Schoeman Street | c/o Leyds & Schoeman, Pretoria 7, South Africa
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Hotel 224
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62 Reviews from our TripAdvisor Community

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County Durham, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for four nights on a business trip, attending a conference elsewhere in the city. Initial impressions were not promising as my reservation, made on my behalf, was somehow unretrievable in their booking system, even though other colleagues' reservations for the same event made by the same person were fine. Anyway, I finally got a room on the... More 

Helpful?
Thank Vanessa K
Bernice V, Manager at Hotel 224, responded to this review

Good afternoon Vanessa, Thank you for your review. At the outset I must apologize for the bad experience during you last visit at hotel 224. It was brought to management's attention to resolve. It is our goal to delight and offer best customer service to all our guests but should we fail to do so we endeavour to rectify our... More 

Ithaca, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Location (it turned out) was terrible. Many people, including hotel staff, advised not to walk off hotel grounds, ESP at night. And to not show a camera or cell phone, etc. Entire block (and adjoining blocks had every building surrounded bu substantial steel fences topped (and often at the base as well) with concertina style razor wire. Every entrance to... More 

Helpful?
Thank cibling
Bernice V, Manager at Hotel 224, responded to this review

Good Afternoon Cibling Thank you for your review. It is a standard hotel policy of any hotel to caution tourists when exploring the city by foot and also to refrain from displaying cameras etc. as it will mark you as a tourist – Tourists are normally targeted as they carry a lot of valuables with them. We also caution guests... More 

Travelers are raving about these Pretoria hotels

Polokwane
1 review
4 of 5 stars Reviewed November 29, 2015

The place is easy to find with the information boards. The service was excellent together with dedicated staff members The parking facilities is secure, with enough security in the premises,patrolling

Review collected in partnership with this hotel

Helpful?
Thank 166mgr
Bernice V, Manager at Hotel 224, responded to this review

Good afternoon, Thank you for your feedback, we are pleased to hear you enjoyed your stay with us. We look forward to hearing from you again soon. Warm regards Bernice More 

Phuthaditjhaba, South Africa
1 review
1 of 5 stars Reviewed November 14, 2015

bad reception.i made a booking for 2015-11-11 and confirmed my booking through telephone on 2015-11-10 that i will be arriving on the said date but on my check in date i was told to find another accommodation as the hotel was fully booked whereas i made a prior booking

Review collected in partnership with this hotel

Helpful?
Thank lam353
Bernice V, Manager at Hotel 224, responded to this review

Good morning, At the outset I must apologize for the bad experience during you last visit at hotel 224. It was brought to management's attention to resolve. It is our goal to delight and offer best customer service to all our guests but should we fail to do so we endeavor to rectify our mistakes. I assure you that since... More 

Cape Town Central, South Africa
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 17, 2015

I previously gave Hotel 224 a good rating on TripAdvisor. I regret to change my view - I was very disappointed when I requested a meal to be delivered to my room due to very late arrival (midnite) due to the M1 bridge collapse in Johannesburg and the fact that I had to collect a colleague. This never happened despite... More 

Review collected in partnership with this hotel

Helpful?
Thank elroyp754
Bernice V, Manager at Hotel 224, responded to this review

Good morning Elroy, Thank you for your review and responding to my e-mail. We are very sorry to hear that we failed you in our service, Hotel staff and management are committed to offer the best service to our clients. It is our goal to delight and offer best customer service to all our guests but should we fail to... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 10, 2015 via mobile

224 was the first hotel we saw in our trip in SA. Very kind staff who helped us kindly while checking in. Very small parking spaces but luckily we had a small car. The breakfast was good. And very nice that there was air conditioning because of the heat.

Helpful?
Thank ManonnaB
Bernice V, Manager at Hotel 224, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and is looking forward to having you again as a guest in our hotel. Warm regards Bernice More 

Centurion, South Africa
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 27, 2015 via mobile

My organisation always uses Hotel 224 for our monthly conferences. We have not once been disappointed with the service received. The staff always goes out of their way to accommodate our special business needs. Will will recommend this hotel. Very centrally located and on most major public transport networks.

Helpful?
2 Thank Brendon G
Bernice V, Manager at Hotel 224, responded to this review

Good afternoon Brandon, We appreciate your positive feedback about our Hotel. We do take pride in catering to our guests' needs the best way we can. We look forward to hosting you again soon. Warm regards Bernice More 

Polokwane, South Africa
1 review
3 of 5 stars Reviewed August 25, 2015

I am a part time postgraduate student and this establishment is just what i needed. comfortable, clean ,affordable and good reception and good food. Ample but tiny parking. overall im happy. i will call again.

Review collected in partnership with this hotel

Helpful?
Thank 248tfm
Bernice V, Manager at Hotel 224, responded to this review

Good morning, Thank you for your feedback, we look forward to your next visit. Warm regards Bernice More 

Middelburg, South Africa
Level Contributor
21 reviews
5 hotel reviews
5 of 5 stars Reviewed August 23, 2015 via mobile

We really enjoyed our stay. The rooms were clean and tidy. We had a great view of the city. The staff was very friendly and the food was delicious. A bonus is the safe underground parking and free wi-fi.

Helpful?
Thank Christelle S
Bernice V, Manager at Hotel 224, responded to this review

Good morning Christelle, Thank you for your feedback, we are pleased to hear that you have enjoyed your stay with us. We look forward to hearing from you again soon. Warm regards Bernice More 

Harare, Zimbabwe
1 review
4 of 5 stars Reviewed August 22, 2015

need to add more dstv channels and i dont know how you can improve on the size of the rooms because they are too small. i also suggest that you introduce some kind of promotions only applicable to registered members of the hotel

Review collected in partnership with this hotel

Helpful?
Thank mt578
Bernice V, Manager at Hotel 224, responded to this review

Good afternoon, Thank you for your feedback. Please advise which additional channels you would like to have available vie e-mail - bernice@hotel224.com We have purchased the apartment building next to the hotel - we will have serviced apartments available form 1 September 2015 - the apartment rooms are more spacious. We do have weekend specials available, it is normally advertised... More 

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