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Sheraton Pretoria Hotel

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Traveler (260)
Room & Suite (83)
Dining (15)
Overview
643 Corner of Church and Wessels Streets, Pretoria 0007 South Africa See on map
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
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Rooms
Sep 30Oct 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (576)
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493 results
Traveler rating
140
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All reviewsunion buildingsclub floorthe executive loungeblue trainexcellent hotelroom rateroom servicechecking inroom was largejohannesburg airportcape townexcellent servicebuffet dinnerone night staysouth africagautrain stationspg
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1 - 5 of 493 reviews
Reviewed 2 weeks ago via mobile

This is the first time I write a review before I spent the night. We arrived early evening and after check-in got to the room which was hot and sticky. The aircon didn’t work and I tried to call housekeeping but the phone was out...More

1  Thank Stephan B
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 2 weeks ago

Dear Stephan B, We appreciate you staying with us and sharing your experience. Please accept our sincere apology for the inconvenience that was caused. All issues were attended to by the relevant teams and measures taken to prevent a recurrence. Warm regards, Pascal Fouquet

Reviewed 2 weeks ago via mobile

One of the best hotels I have visited. Staff are friendly and helpful. Services are excellent. The staff make sure that you know the policy of the hotel and help you out whenever you need. The price is very good compared to the services you...More

Thank sara-lavinia B
Reviewed 2 weeks ago

Struggled enormously to get anyone answering on simple question. Spent over 45 minutes on the phone. The room is good, not great at all. The sofa was stained, the carpet is dirty, the bathroom is old. We had dinner included - don't bother. It is...More

2  Thank AudreyvH3
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 2 weeks ago

Dear AudreyvH3, We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we'll certainly use your feedback as a training tool for...More

Reviewed 3 weeks ago

We stayed at this hotel for4 nights, far too many, personally 2 nights are enough. We had a classic room which was nice enough. You do not wander out of this hotel, unless with a tour or guide it is very dangerous area. You do...More

Thank ShirleyC2000
Reviewed 4 weeks ago

This hotel is well-appointed and clearly a favourite with visiting dignitaries and government officials but falls short of a being a welcoming hotel for the private visitor. Check-in was efficient while not overly friendly. Our room was hot and stuffy with a window that could...More

2  Thank HouseC1015
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 4 weeks ago

Dear HouseC1015, We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Wheelchair access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$88 - $154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Pretoria
#7 Spa Hotel in Pretoria
#9 Business Hotel in Pretoria
#12 Luxury Hotel in Pretoria
Room types
Suites, Non-Smoking Rooms
Details
Price range
$88 - $154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Pretoria
#7 Spa Hotel in Pretoria
#9 Business Hotel in Pretoria
#12 Luxury Hotel in Pretoria
Room types
Suites, Non-Smoking Rooms
Photos
Traveler (260)
Room & Suite (83)
Dining (15)
Pool & Beach (11)
Business Center & Event Rooms (4)
Nearby
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Nearby AttractionsSee all 191 attractions in Pretoria
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Questions & Answers
Ask a question
juliebabes
February 1, 2018|
AnswerShow all 2 answers
Response from larri_15 | Reviewed this property |
If you are an SPG member then you have free wifi access anywhere in the hotel. Otherwise you can use their computers in the complimentary business lounge on main floor, or pay for wifi on your own device for use in your... More
1
Vote
Sandra D
January 24, 2018|
Answer
Response from Echodularge | Reviewed this property |
Well, it all depends of the type of price you are look8ng at. In our case, it was not. Best thing to do, ask the hotel. They should answer promply
0
Votes
Google Translation
Alphajet
November 29, 2017|
AnswerShow all 3 answers
Response from Eugene N | Reviewed this property |
Yes a shuttle is provided. Call the hotel and ask them to arrange for a shuttle to pick you.
0
Votes
Room Tips
"All rooms are perfect depending on the preference."
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"Request a room with a view to the Union Buildings"
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"Choose a high floor room"
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"First time booking made in AU."
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