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Sheraton Pretoria Hotel

Traveler (290)
Room & Suite (75)
Dining (13)
Certificate of Excellence

About

#22 of 78 hotels in Pretoria
Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to the Sheraton Pretoria Hotel, situated within the heart of South Africa's dazzling capital city. With sweeping views that command all of Pretoria, exquisite marble flooring, and custom-designed furnishings, our hotel exemplifies beauty and service excellence in the Jacaranda City. After a busy day, return to the comfort of our 175 guest rooms and suites. Bring your friends, colleagues, or loved ones along for a mouth-watering buffet meal at Magnolia restaurant.
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Property amenities
Pool
Room service
Restaurant
Fitness Center with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business
Hotel links
Visit hotel website
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Hotel deals
614Reviews
10Q+A
100Room tips
Traveler rating
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Popular mentions
Very nice hotel, excellent service, got a free upgrade to the executive level with drinks and snacks. We were greeted with a tropical punch upon arrival. Staff was extremely accommodating. I would highly recommend it. It is not walking distance to the train station however.
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The Sheraton Hotel in Pretoria is well located directly across from the Union Buildings. If you are lucky enough to have a well appointed room, you will be able to enjoy the architecturally pleasing historical buildings and the beautiful gardens. After a busy day of work related
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Response from Pascal30, General Manager at Sheraton Pretoria Hotel
Responded Apr 15, 2019
Dear Meander816691, We appreciate you staying with us and sharing your experience in so much detail. On behalf of my entire team, I apologize for falling short of your expectations with regard to the Make a Green Choice Program. I assure you this was never our goal and your feedback will be used as a training tool for future guest interactions and positive promotion of the program. We are looking forward to all the improvements our new Executive Chef will be implementing from today. Thank you again and safe travels. Regards,
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1st of all the reception person only greeted me and did not bother to greet my wife , and she was abit take. Aback as this was the 1st 5 star place we stay in SA , also we were told to pay R80 additional for parking and ideally this should be included in the rate as ther area is
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Response from Pascal30, General Manager at Sheraton Pretoria Hotel
Responded Mar 24, 2019
Dear NielD50, Thank you for your valuable feedback and making us aware of your concerns. We’ll most certainly do everything in our power to improve the overall service in all areas and focus on attention to detail. I want to offer you an apology for not meeting your expectations and hope to have another opportunity to welcome you back and provide you with the service you expect. Warm regards, Pascal Fouquet
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Stayed for 6 nights for business. Good selection for breakfast (inc. buffet options). First night ate at the restaurant and it was great! Recommend the T-Bone! The hotel was very busy - with lots of separate conferences and workshops happening - so was fully booked up. Didn't
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Sheraton is one of my favourite hotels. Whether I am on business or leisure,this is the place for me. What I love most is their variety of food for everyone. Even if you are Vegan, you will eat your heart's content. Then they have a selection of some of the great teas. The
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PRICE RANGE
$72 - $115 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton pretoriapretoria sheraton
LOCATION
South AfricaGautengPretoria
NUMBER OF ROOMS
175
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