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Holiday Inn Express Pretoria-Sunnypark

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Holiday Inn Express Pretoria-Sunnypark
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118 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Plettenberg Bay
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 26, 2016

Lifts were dirty - smeared dirt on the walls, the buttons (on the Ground floor), chair in my room was stained and the upholstery was torn, paintwork in the passages was chipped, and there was generally a feeling of things being a bit dirty and uncared for.

Helpful?
Thank Edenite
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Guest I cant agree with you more, there is no excuse for dirty. If there is one criteria that we value very highly, it is friendliness of the Team and Cleanliness of the Hotel. I will not even attempt to make any excuse for there will not be any, but I would like to apologize for any unpleasantness that... More 

Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 14, 2016 via mobile

Great location and kind of no frills attached hotel. This is a 3 stars hotel, safe and very much need a complete refurb to make you feel comfortable. Everything contained within the hotel is either torn or slightly stained. Nevertheless I will stay there again as it was very convenient and great transport links. Then again I was only there... More 

Helpful?
Thank hassan h
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Guest Thank you for taking the time in giving us some feedback regarding your recent stay. Please note that we are currently busy with refurbishing some of our furniture items that have been identified as stained and in some cases worn. This forms part of an ongoing process of ensuring the hotel is always in the best condition possible.... More 

Sydney, Australia
Level Contributor
214 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed March 22, 2016

The hotel is connected to a shopping centre, has quite a few restaurants within walking distance and is close to the central business district. It also has the benefit of a cab rank near the shopping centre entrance. The rooms are stock standard Holiday inn Express. The air conditioning was not working when I checked in and maintenance got the... More 

Helpful?
Thank S D
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Guest Apologies for the belated response, the last impression that I would like to give is that we don't value All the feedback that we get, especially when it is so detailed and positive. Thank you very much for taking the time to give such a great review of our hotel and your stay with us. We truly hope... More 

Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed December 21, 2015 via mobile

I stayed here for a month which is way to long for the express brand - no wardrobe, limited breakfast options ect. This place is good for short business stays. Centrally located. The staff are friendly, built up quite a relationship with them all, I particularly liked Mantsoa, Glenda and Kea. Mr Sayeman, the manager was always readily available which... More 

Helpful?
1 Thank Aston W
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Good Day Aston It was great having you all here over this extremely busy period for us. As a general rule we never have this many very large consecutive groups in one period. We were very blessed with these groups but like you have rightfully pointed out, these did cause a few challenges. I would like to thank you for... More 

Lephalale, South Africa
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 4, 2015

I stayed here recently overnight. The hotel was quite crowded with several conventions. One of the issues was the elevators were overworked and it took a bit of time to get up to the room. Speaking of the elevators, they have an odd user interface, when you put your room card in and press your floor all of the lights... More 

Helpful?
1 Thank sadicarnot
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Guest I would firstly like to thank you for your support and I hope that your IHG Rewards Club Points balance is looking strong :-) Thank you for your honest review. You are correct by saying that during your stay we had the FOCAC summit at which time we hosted around 282 police officials/officers in the hotel. Due to... More 

Gaborone
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 30, 2015

The reception is warm. The hotel has ample car parking on the 6th floor for hotel visitors with all round security. The rooms are spacious and clean and fully air conditioned. It's a bed and breakfast service. The breakfast is rich with plenty to chose. There is even a coffee dispensing machine with cappuccino for selection. Dinner coupons are provided... More 

Helpful?
Thank ruzemvya
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear 'Ruzemvya' As a General Manager it is extremely fulfilling to read such great feedback regarding ones property and TEAM. We are in the people pleasing business and even though we are under no illusion that we are perfect or flawless, it is truly great to see when our efforts are noticed. Thank you for your effort and time giving... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 24, 2015 via mobile

The energy saving consciousness is quite prevalent. It's a building of the future. The hotel service is exceptional and friendly. The place is very clean and feels new. It may not feel like home because of all the modern tech stuff going on and because of the planet consciousness the rooms are very well optimized for space, meaning they are... More 

Helpful?
1 Thank ftsheya
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Guest Thank you very much for the kind words and recognizing the fact that we trying to do our bit for the planet. We believe that every little bit helps :-) Thank you for taking the time to write this review, it really means a lot to the Team to know that we are doing things right. We wish... More 

Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 30, 2015

I often do workshops in this hotel. For the delegates and facilitator it is important that things run smoothly. The conferencing staff at this hotel are excellent at what they do. The venue is always ready at least an hour before the workshop starts. Staff are attentive to the needs of delegates. Any request is met with a smile and... More 

Helpful?
Thank rooinel
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Good Day Ronel It is with a sense of great gratitude that I am responding to your review. It is unfortunate that good and attentive service is not always recognized and celebrated. I would however in this case like to say THANK YOU very much for doing just that. This will surely be celebrated with the team. It is this... More 

Pretoria, South Africa
Level Contributor
5 reviews
5 of 5 stars Reviewed September 28, 2015

Me and my partner had a very great time. The view of the city was great. They also serve the best breakfast with a whole lot of varieties of foods to choose from, but coffee ran out at some point.....

Helpful?
Thank Rhulani M
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Guest Thank you very much for taking the time to share your experience at our hotel. I am glad that you approved of our selection for breakfast and that you had ample to eat. I am however very concerned about your comment that we ran out of coffee. I am extremely sorry if this was the case, but to... More 

Kampala, Uganda
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed September 15, 2015

With a group of over 200 young people to r two weeks, I enjoyed my stay at Holiday Inn Express Pretoria Sunny Park. Especially the shopping mall on the same building and vicinity of the city Centre. In addition, the staff were very friendly. I highly recommend this hotel to a traveler who doesn't posses own transport

Helpful?
Thank Kennedy M
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Mr. Kennedy Thank you very much for taking the time to write this lovely review. I know I say it often in my responses but it is true that we truly appreciate when our guests appreciate our efforts. We realize that we do not always get it 100% right and in some cases even get it totally wrong. But its... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly built Holiday Inn Express Pretoria Sunnypark is ideally located in the heart of the Capital City of South Africa, Pretoria. Located above the newly renovated cosmopolitan Sunnypark Shopping Centre. The Holiday Inn Express Pretoria Sunnypark is surrounded by embassies, consulates, goverment departments and historical buildings. ... more   less 

Additional Information about Holiday Inn Express Pretoria-Sunnypark

Address: C/O Jeppe and Trevenna | Sunnyside, Pretoria 136, South Africa
Location: South Africa > Gauteng > Pretoria
Price Range: $61 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Pretoria-Sunnypark 3*
Number of rooms: 302
Reservation Options:
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Also Known As:
Holiday Inn Express Pretoria-Sunnypark Hotel Pretoria
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