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Southern Sun Newlands

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383 Reviews from our TripAdvisor Community

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Showing 375: English reviews
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Montagu, South Africa
Reviewed 3 days ago NEW

Having stayed at this hotel some 7 years ago, we found the hotel overpriced and not up to standard compared to rooms and amenities compared to the other Cape Town Tsogo Sun Hotels in this price bracket. Recent refurbishment has transformed this hotel into a completely different experience. Staff were friendly, helpful and attentive. The revamped Newlands Café is a...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank JHN15
Gauteng, South Africa
Reviewed 4 days ago NEW

I've been at the hotel twice - and they never cease to amaze me. I arrived at the same time as a huge tour group, packing the voyeur completely. Never the less, they checked me in in 5 minutes, still helped me with my luggage and in 10 minutes time I had a welcome cappuccino in my room. The staff...

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Helpful?
Thank Jackie0016
San Francisco, California
Reviewed 4 days ago NEW

Recently stayed there for 2 weeks for business. Rooms are a bit dated with a noisy air conditioner but still comfortable and clean. My room even had a view of the mountain. Staff and services were impeccable. Breakfast buffet has nice variety and a great way to start the day. I also enjoyed the access to a large full-service heath...

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Helpful?
Thank neKusH
Durban, South Africa
Reviewed 1 week ago

Our last few days of our holiday in the Cape we stayed at Southern Sun Newlands and once again we were blown away. We could not fault either the hotel or it's staff. Although on checking in we were given a room on the smoking level when we had booked a non-smoking room, this was resolved quickly and efficiently, and...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Karen S
Cape Town, South Africa
Reviewed 1 week ago

All employees of Southern Sun Newlands were courteous, friendly and always ready to satisfy my need, in addition they made me feel part of the Southern Sun family. One was met with smiles and happy faces. Will come back anytime

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 892nevilleh
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for staying at Southern Sun Newlands and for your delightful feedback. I am pleased that the staff could add to your comfort! I shall be sure to share your feedback with them. We look forward to welcoming you back to our hotel soon. Kind Regards Nabila Cassim Deputy General Manager

Gauteng, South Africa
Reviewed 2 weeks ago

Very pleasurable experience. staff were a delight and efficient. recommended for a stay. location makes it an ideal choice close to all amenities. on site offerings catered for all what one would need

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank ashleycC23YL
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for your custom and for your feedback. I am pleased that you had a lovely stay and that the staff were a delight! The team and I look forward to seeing you soon. Kind Regards Nabila Cassim Deputy General Manager

Pretoria, South Africa
Reviewed 2 weeks ago

keep the hotel as it is and attend to everything that worn out immediately as it will damage others.in that way the hotel will forever nice and attractive. the only thing i have noticed is color of the hotel i have never see sun hotel in that color but will be used to it.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank malemaadutje
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for your custom and for your feedback. I have noted this and will elevate your feedback. The team and I look forward to welcoming you back to our hotel soon. Kind Regards Nabila Cassim Deputy General Manager

Reviewed 4 weeks ago

We found the hotel to be a bit dated but the service makes up for the lack of modernisation. Actually probably the best service I have ever received in a hotel. The breakfast is also brilliant . The hotel could however consider upgrading the establishment. The aircon was noisy and the fridge barely working. But again, the service made it...

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Helpful?
Thank LBSterling
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for staying at Southern Sun Newlands and for your feedback. I am pleased to know that you had an enjoyable stay and that the services within the hotel met your expectations. Please accept my apologies for the inconvenience you experienced due to the air conditioning unit as well as the fridge. Furthermore, I do hope to welcome you...

Durban, South Africa
Reviewed 4 weeks ago

GREAT PLACE TO STAY IN . The evening popcorn and chocolate balls makes you feel like home away from home. most pleasant staff. comfortable and nice size rooms. All amenities provided. as senior citizens we were well taken care off. I would certainly return to this hotel. very neat hotel

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank shirleyr704
Nabila C, Manager at Southern Sun Newlands, responded to this review

Thank you for staying at Southern Sun Newlands and for your feedback. I am pleased to know that you had enjoyable stay and that we could add to your comfort. In addition to the above, I shall be sure to inform the rest of your team about the complimentary feedback. We look forward to welcoming you back to our hotel...

Cardiff, United Kingdom
Reviewed 5 weeks ago

I stayed here awhile back for 3 solid months, needless to say the hotel was beautiful granted the overall views aren't the best yet you can see table mountain ! The staff were amazing, it was clean comforting and peaceful with all the facilities you could need.

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Helpful?
Thank K666NNE
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
For travellers that prefer to be outside the city centre, the Southern Sun Newlands is the perfect choice in Cape Town. Situated in this leafy garden suburb the hotel is close to the city and its many attractions, but quiet enough for a restful night’s sleep. The decor of the hotel is truly African and luxurious and its proximity to both the Newlands cricket and rugby stadiums is a bonus for many visitors. ... more   less 

Additional Information about Southern Sun Newlands

Address: 7 Main Road, Newlands 7700, South Africa
Location: South Africa > Western Cape > Cape Town > Newlands
Price Range: $123 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Newlands 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Southern Sun Newlands Cape Town, South Africa
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Questions & Answers

Here's what travelers have asked, with answers from Southern Sun Newlands staff and other travelers.
2 questions
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1 month ago
Bern, Switzerland
over a year ago

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Questions? Get answers from Southern Sun Newlands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Superior Rooms, higher floors facing the mountain always a good option.”
 of 5 bubbles mohammedm997, Jan 16, 2017 | Read review
“accesability we could get around anywhere from where the hotel is situated.”
 of 5 bubbles 498fionap, Dec 14, 2016 | Read review
“Ask to have your special needs or wants to be kept on-line. Example if you only like a shower or bath and shower in your room.”
 of 5 bubbles pearlm26, Oct 13, 2016 | Read review
“Ask for a mountain view room”
 of 5 bubbles elmarien2016, Aug 13, 2016 | Read review
“Mountain view higher floor level”
 of 5 bubbles Gilda18, Jun 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question