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Protea Hotel Samrand

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Protea Hotel Samrand
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32 Reviews from our TripAdvisor Community

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Showing 31: English reviews
County Armagh, United Kingdom
Level Contributor
136 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Situated almost midway between Pretoria and Joberg this was an impressive hotel with extremely efficient and friendly staff. I was away before breakfast most days so availed of the breakfast pack which was very Comprehensive and well priced. The restaurant serves a good range of meals and while I don't recommend the vegetarian platter I would very much recommend the... More 

Helpful?
Thank Steve M
1 review
3 of 5 stars Reviewed 4 weeks ago

I was pleasantly surprised by the spaciousness of the room and shower. There was also 100 MB free wifi. I liked the 2 bed set-up and the decor with pictures hung on the wall above the beds. I had an issue though with the air-conditioning unit which just could not get my room warm even after the house-keep promised me... More 

Helpful?
Thank Simphiwe M
AnthonyMoskovitch, General Manager at Protea Hotel Samrand, responded to this review

Dear Simphiwe M Thank you for sharing your experience during your recent stay at the Protea Hotel Samrand. We are delighted to hear that you found the hotel's spacious rooms and internet to your liking. Whilst we value such positive feedback about these aspects of the property, we also noticed that there were several missed opportunities. Please accept our apology... More 

Port Elizabeth, South Africa
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 30, 2016 via mobile

When a large group makes a reservation then this hotel's management should lay down the rules. I've stayed here for one night with a large group of people who came with a bus. They seemed to be from the Free State. These people shouted whenever they talked even when standing next to each other, shouted from one block to the... More 

Helpful?
Thank djfg
AnthonyMoskovitch, General Manager at Protea Hotel Samrand, responded to this review

Dear djfg Thank you very much for taking the time to post your valuable feedback regarding your recent visit to the Protea Hotel Samrand. It saddens me to hear that your visit with us was not up to standard. I have spoken to my TEAM and the necessary training has been conducted to ensure that our high standards are maintained... More 

Travelers are raving about these Midrand hotels

Tel Aviv, Israel
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 15, 2016

The hotel offers a reasonable sleep over if work requirement demand being close to Midrand area. Definitely good for early morning meetings when the traffic from JHB city is very busy. The rooms are basic providing the expected standard. On the negative side - The internet does not work in some parts of the hotel which the staff are aware... More 

Helpful?
1 Thank Shlo73
AnthonyMoskovitch, General Manager at Protea Hotel Samrand, responded to this review

Dear Shlo73, Thank you for taking the time to share your feedback in regards to your recent stay at the Protea Hotel Samrand. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the discomfort and inconvenience that you... More 

Durban, KwaZulu-Natal, South Africa
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 14, 2016 via mobile

I have stay at thus hotel quite a few times.it is a very cost effective location. The difference this stay was the excellent customer service I received from the front desk staff. I was pleasantly surprise at the service I received. Staff were brilliant. The nice touch was a personal greeting and a chocolate on checking onto the room and... More 

Helpful?
1 Thank fbtowa
AnthonyMoskovitch, General Manager at Protea Hotel Samrand, responded to this review

Dear fbtowa What a pleasure to receive such wonderful feedback! Thank you so very much for acknowledging our wonderful TEAM, they are the reason we have our GUESTS return time and time again. I will certainly address your comments regarding the variety and offering on our buffets. Our aim is to ensure that all GUESTS are offered only the best... More 

Potchefstroom, South Africa
Level Contributor
11 reviews
3 hotel reviews
1 of 5 stars Reviewed February 21, 2016 via mobile

Front reception was scruffy and staff seemed unprepared. Good-sized room, but not very clean. Shower floor oily and sticky. Housekeeping knocked on the door before 8 on a Sunday morning, for no particular reason.

Helpful?
Thank Adri D
AnthonyMoskovitch, General Manager at Protea Hotel Samrand, responded to this review

Dear Adri D Thank you for taking time to give us feedback on your recent stay with us. I am most disappointed to learn that the Reception TEAM were not presentable and were unprepared on your arrival. This certainly does not reflect the high standard that Protea Hotel Samrand is usually proud to offer. Please accept my sincerest apologies for... More 

Towcester, Northants, UK
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 31, 2016 via mobile

I stayed here for three nights between England's test matches in Johannesburg and Centurion. It is very much a motel style with various small two storey blocks without lifts. Rooms are functional but adequate. Breakfast is a mix of buffet and choices from a hot menu that changed each day. Omelettes were excellent. Also had a meal in the restaurant... More 

Helpful?
Thank TravelLover91
AnthonyMoskovitch, General Manager at Protea Hotel Samrand, responded to this review

Dear TravelLover91 Thank you kindly for reviewing our property on your most recent stay. It was received with much delight throughout our entire TEAM. Thank you very much for this. This is a great one for the notice board to keep up the hard work and positive attitude of all our STAFF. Looking forward to personally meeting you on your... More 

1 review
5 of 5 stars Reviewed January 8, 2016 via mobile

Very friendly staff, rooms were nice, clean environment. Just a small suggestion on the menu list, there is a need to add more variety of menu especially on the main course. Please keep up the great work. Will visit again soon.

Helpful?
Thank Mohammed S
AnthonyMoskovitch, General Manager at Protea Hotel Samrand, responded to this review

Dear Mohammed S Please allow me to begin by thanking you for the feedback from your most recent stay. Positive feedback is always something we strive to achieve by delivering spectacular GUEST service, this is a mission in which we are constantly striving to achieve. Thank you for this. I am pleased to inform you that we are due to... More 

George, South Africa
Level Contributor
3 reviews
5 of 5 stars Reviewed December 19, 2015

Rooms are beautiful and very comfortable. Staff is very friendly. Sorted all the small problems I had out very quickly. Food was good and everyone very helpful. Please keep up the great work. I will be back soon!

Helpful?
Thank sbuphe
AnthonyMoskovitch, General Manager at Protea Hotel Samrand, responded to this review

Dear sbuphe Thank you kindly for supplying us with your feedback from your recent stay. I am pleased to hear that we met your expectations. I have given this feedback to our Management TEAM who were most happy to hear the great news as well as allowing us the opportunity to work on removing these "small problems" going forward. As... More 

Paris, France
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 11, 2015

Very friendly staff. Food excellent - especially the fish dishes. Close to the beach and swimming. The sea water very clean but chilly. Rooms clean with full amenities. Need t book a table in the restaurant as it is well frequented.

Helpful?
Thank Eric L
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Protea Hotel Samrand - Affordable hotel between two cities. Protea Hotels Samrand, halfway between Johannesburg and Pretoria, offers unrivalled convenience and value for money. Strategically located near the airport and CBD, Protea Hotels Samrand is tailor-made for the executive and transit traveller. All rooms have air-conditioning, plug points for laptops and modems and deluxe en-suite bathrooms. The Residents' bar is open daily from 16h30 to 22h00, including Saturdays, while a cozy lounge facility off the reception area offers comfortable seating and a fireplace. Both are perfect for sundowners or informal gatherings. The restaurant is open daily for breakfast and dinner. If relaxation is what you are after, the hotel's swimming pool and sundeck is situated in the park-like surrounds near the restaurant. Disabled facilities are also available. ... more   less 

Additional Information about Protea Hotel Samrand

Address: Samrand, Sterling Street | PO Box 2273, Midrand 1685, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Midrand
Price Range: $59 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel Samrand 3*
Number of rooms: 112
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