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Protea Hotel by Marriott Transit O.R. Tambo Airport

280 reviews
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Traveler (72)
Room & Suite (57)
Business Center & Event Rooms (2)
Overview
  • Excellent16%
  • Very good42%
  • Average21%
  • Poor11%
  • Terrible10%
Travelers talk about
“transit lounge”(3 reviews)
“free shops”(3 reviews)
“long layover”(7 reviews)
Free Wifi
Non-Smoking Hotel
Airport Transportation
Multilingual Staff
Facilities for Disabled Guests
Business Center
Housekeeping
4.0 Star Hotel
All hotel details
Offers from Protea Hotel by Marriott Transit O.R. Tambo Airport
Special Offer: Suite Offer
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (280)Write a Review
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All reviewstransit loungefree shopslong layoverhour layoverinternational terminalcalled receptionovernight transitconnecting flightcomfortable bedtransit passengersbetween flightschecking outnext morningsouth africacape townclose to the airportcustoms
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1 - 5 of 211 reviews
Reviewed 3 weeks ago

We had a 6 hour layover in the airport. Too short to go anywhere but too long to sit on a chair. This is the best option. Comfortable rooms and great service. Ideal to get a few hours goos sleep before travelling on for another...More

Thank David B
Response from PH-Transit, Guest Relations Manager at Protea Hotel by Marriott Transit O.R. Tambo AirportResponded 3 weeks ago

Good Day David Thank you very much for taking the time to share your experience with us after your recent stay. We appreciate the positive feedback and I will share with the team, as it’s the only yard stick that we can use to measure...More

Reviewed January 14, 2018 via mobile

I missed my connecting flight due to delays and the airline arranged for an overnight stay . The check in process was smooth and I got my room key within a short time. I went to my room (316) and upon entering the bathroom, I...More

Thank blaqpearla
Response from PH-Transit, Guest Relations Manager at Protea Hotel by Marriott Transit O.R. Tambo AirportResponded 4 weeks ago

Good Day Valued Guest, Thank you for taking the time to share your recent experience at the Protea Hotel Transit O.R. Tambo Airport with us. Please accept my sincere apology for the poor turn of events which transpired on your last staying with us and...More

Reviewed December 28, 2017

I've been there for 2 weeks and rooms are really noisy. Restaruant is great for breakfast, but in the evening they could extend menu. Staff is really friendly, but sometimes there is too many of them and service can be quite slow. Chill out area...More

Thank nenadkomlenac
Response from PH-Transit, Manager at Protea Hotel by Marriott Transit O.R. Tambo AirportResponded December 28, 2017

Thank you very much for taking the time to for rating our hotel.

Reviewed December 20, 2017

we booked a room for a transit night on 15 Dec this year. We had to queue for 90 mins before checking in. To discover that there was no restaurant available, and we could not access the eating areas in the transit areas. We had...More

1  Thank marie-jose J
Response from PH-Transit, Manager at Protea Hotel by Marriott Transit O.R. Tambo AirportResponded December 20, 2017

Good day Marie-Jose Please accept my sincere apology for the poor turn of events which transpired on your last staying with us and continued till date. Let me also take this opportunity and thank you for taking the time to raise the lapses in service...More

Reviewed November 25, 2017

I stayed with my fiancé during a 15 hour layover on the 24th October 2017. For nationalities who need a South African visa this hotel is actually visa free, because its right inside the airport and you don't go clear with customs or collect your...More

1  Thank Bianca N
Response from PH-Transit, Manager at Protea Hotel by Marriott Transit O.R. Tambo AirportResponded November 27, 2017

Good Day Bianca, Thank you very much for taking the time to share your experience with us after your recent stay. Unfortunately we don't have bathrobes as we are not a five start property, but I am sorry that reception didn't bring the towels when...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Airport Transportation
Multilingual Staff
Meeting Rooms
Business Center with Internet Access
Details
Price range
$151 - $194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Kempton Park
Room types
Non-Smoking Rooms
Details
Price range
$151 - $194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Kempton Park
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (72)
Room & Suite (57)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
DDPerks
April 8, 2017|
AnswerShow all 3 answers
Response from Lynn J | Reviewed this property |
Yes
1
Vote
Dailey35
February 19, 2017|
AnswerShow all 2 answers
Response from Michel M | Reviewed this property |
The room was clean only problem I had there, was the aircon making a lot of noise
0
Votes
SteveRosie49
January 28, 2017|
Answer
Response from Mark A | Reviewed this property |
Hi there? In order to take your bags from baggage claim you would have to go through passport control and then through in-transit passport control and security. We checked into the hotel using our ticket confirmation but the... More
0
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Room Tips
"not the ones that looks at the airport."
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"best to go out to another hotel (but make sure that you have a visa if necessary)"
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"Really a tip?!"
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"Is there any?"
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