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Peermont D'oreale Grande at Emperors Palace

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899 Reviews from our TripAdvisor Community

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Johannesburg, South Africa
Reviewed 3 days ago NEW

Very nice stay! Had a few issues with our supper reservation, but it was rectified shortly - we even received a complimentary bottle of wine to apologize for any inconvenience caused. The room was perfect and closely situated to the casino and spa, which was a bonus!

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Helpful?
Thank deonk252
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear deonk252 Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. Hopefully we will have the privilege to host you again in the near future. Kind Regards, Guest Relations Manager

Reviewed 4 days ago NEWvia mobile

The service for breakfast was pathetic. You ordered simple things and they didn't have or were no longer allowed to serve. I waiting more than 30 min just for a glass of ice. For what they claim is a 5 Star hotel, it's extremely disappointing. Maybe it's because there's no competition for now...

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Helpful?
Thank Pimane B
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear Pimane B Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution We...

Reviewed 5 days ago NEWvia mobile

One of the best hotels I've stayed in, friendly staff, clean and comfortable rooms, smart tv, free wifi, fully stocked fridge,heated toilet seats , lavazza coffee machines with free pods in the rooms... my wife and I loved it....👌🏻

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Helpful?
Thank Cecil M
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear Cecil M Thank you very much for your kind comments on TripAdvisor. We are thrilled to know that your stay with was an amazing one. We look forward to welcoming you back in the near future Kind regards, Guest Relations Manager

Brisbane, Australia
Reviewed 6 days ago NEW

Great place to stay close to airport. Free shuttle. . Rooms a little tired but lovely. Exceptional check in staff - super friendly and efficient. . We received a great deal on check in Excellent breakfast. Room service was a disaster though - very very slow and not a good meal Otherwise just a great spot to stay - quiet,...

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Helpful?
Thank Karen S
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear Karen S Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. You can however contact me on 0119281732 - 1326 or email us on HotelGRO@emperorspalace.com for further discussion We look forward to...

Nelspruit, South Africa
Reviewed 1 week ago NEW

I cannot provide a review as I believe that another T.Pillay and my profile are clashing as I have not stayed at the Peermont hotel: D'oreal Grande on 12/03/2017.kindly update this to reflect in accordance,

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Thank 454tp
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear 454tp Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to sincerely apologise for the inconvinience. We will look into the matter and immediately correct this. Kind Regards, Guest Relations Manager

Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

I just finished a three night stay and have to say I have stayed in nicer hotels for less money. The rooms were very old and the furnishings were from the 80's or early 90's. The service was good and breakfast was nice everyday. Smoking is allowed in the rooms which was unpleasant and smelly. We had drinks in the...

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Helpful?
Thank CeeBee210
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear CeeBee210 Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. You can however contact me on 0119281732 - 1326 or email us on HotelGRO@emperorspalace.com for further discussion We look forward to welcoming...

Reviewed 2 weeks ago via mobile

Very friendly staff and clean rooms. There is a nice garden and pool area by the restaurant. Like an oasis. Glad i picked this hotel cs intercontinental. Has good car service and right by airport. Part of a casino however it is seperate. Nice restaurants inside the mall.

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Helpful?
Thank lFOD2015
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear lFOD2015 Thank you very much for your kind comments on TripAdvisor. We are thrilled to know that your stay with was an amazing one. We look forward to welcoming you back in the near future Kind regards, Guest Relations Manager

Reviewed 3 weeks ago

The hotel is honestly one of the best in Johannesburg,the rooms are superb,there are beautiful gardens to stroll in and a lovely pool to dive into but what,for me personally sets this hotel apart is its amazing staff. On two occasions I have left iPads in my room accidentally and on both occasions have the iPads been returned to me....

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Helpful?
Thank Ethan B
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear Ethan B Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay with us and we look forward to having you again as a guest in our hotel. Kind Regards Guest Relations Manager

Haarlem
Reviewed 3 weeks ago

My 4th time at this hotel, and always a pleasure. I had a room on Club-Level, nice and comfortable room. Breakfast-buffet in Club-Lounge was quite OK. In general staff was very helpful, friendly, courteous. With the Emperors Palace next-door, there is ample choice in restaurants and entertainment...

Review collected in partnership with this hotel
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Helpful?
Thank Hans1955
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear Hans1955 We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We look forward to having you again as a guest in our hotel Kind Regards Guest Relations Manager

Albury, Australia
Reviewed 3 weeks ago

Magnificent rooms, very well appointed, we got upgraded to a spa suite-amazing, we transited this hotel twice on-route into SA, both occasions exceptional highly recommended, close proximity to the Joburg airport with free shuttle service

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Helpful?
Thank David G
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear David G Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay with us and we look forward to having you again as a guest in our hotel. Kind Regards Guest Relations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Peermont D'oreale Grande at Emperors PalaceDiscover untold luxury and regal comfort...The 5-star Peermont D'oreale Grande hotel at Emperors Palace is conveniently located next to OR Tambo International Airport in Johannesburg. The hotel features 192 elegant rooms and suites all lavishly furnished in superior style and the exclusive Club Floor and Lounge on the 5th Floor offers superior concierge services. The opulent surroundings are complimented with state-of-the-art facilities for added ease and comfort. Dine at the elegant Aurelia's restaurant, indulge your senses at Octavia's Sensorium health and beauty spa or sip on a cocktail while watching the African sunset kiss the earth goodnight at Neptune's Pool Bar. Guests also have access to the casino, dining and entertainment facilities of the resort. Emperors Palace. The Palace of Dreams ... more   less 

Additional Information about Peermont D'oreale Grande at Emperors Palace

Address: 64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Price Range: $221 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Peermont D'oreale Grande at Emperors Palace 5*
Number of rooms: 192
Reservation Options:
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Also Known As:
Peermont d`Oreale Grande At Emperor`s Palace Hotel Kempton Park
d Oreale Grande Hotel
Hotel Style:
#2 Casino Hotel in Kempton Park
#4 Romantic Hotel in Kempton Park
#4 Spa Hotel in Kempton Park
#5 Luxury Hotel in Kempton Park
#8 Business Hotel in Kempton Park
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Questions & Answers

Here's what travelers have asked, with answers from Peermont D'oreale Grande at Emperors Palace staff and other travelers.
11 questions
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Questions? Get answers from Peermont D'oreale Grande at Emperors Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't order room service!”
 of 5 bubbles karensY7521WM, 6 days ago | Read review
“not me cannot comment”
 of 5 bubbles 454tp, 1 week ago | Read review
“Fifth floors are the best with access to the Club Lounge,fourth floor is also newly renovated.”
 of 5 bubbles 271ethanb, 3 weeks ago | Read review
“Select the spa suites, great experience”
 of 5 bubbles H9543EFdavidg, 3 weeks ago | Read review
“Rooms are small. But nicely decorated.”
 of 5 bubbles 148glynisd, Jan 28, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question