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Peermont Metcourt Suites at Emperors Palace

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Peermont Metcourt Suites at Emperors Palace
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251 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Gaborone, Botswana
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Not worth the price you pay. Our misadventure started with online bookings not giving you access to the specials. It moved on to 2 days of trying to call a booking call center and eventually getting through after a 10min. In today's world why would you operate a booking call center from just 8am to 5pm? After finally getting through... More 

Helpful?
Thank Tumelo2K
Gold Coast, Australia
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

the breakfast food and service was excellent. Rooms clean and comfortable. the staff were extremely courteous helpful. my only suggestion is they could do with better lighting in the vanity and bathroom areas.

Review collected in partnership with this hotel

Helpful?
Thank Pascoe F
Mafikeng, South Africa
2 reviews
4 of 5 stars Reviewed 1 week ago

We were very friendly welcomed at the entrance and the service at the front desk was exceptional. Food was well prepared and delicious. Vouchers was put to good use. Guest have to remember to register for specials and also to ask for specials. Rooms were neat and clean and beds very comfortable. I enjoyed my stay. All that I can... More 

Helpful?
Thank anniescastle55
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear anniescastle55 Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. You can however contact me on 0119281732 - 1326 or email us on HotelGRO@emperorspalace.com for further discussion We look forward to welcoming... More 

Greater Johannesburg, South Africa
2 reviews
3 of 5 stars Reviewed 1 week ago

Dark room with no clear-view window (Black window) - lights had to be on all day. Also not conducive for kids and no pool or outdoor relaxation area. Not designed for a family or relaxing, possibly for business use.

Review collected in partnership with this hotel

Helpful?
Thank constancec73
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear constancec73 Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. In regards to the pool and kiddies entertainment areas. I would recommend that you request from reception for more information about this facilities. We do have two swimming pools in the complex for your convenience. One situated at the Doreale Grande our five... More 

Johannesburg, South Africa
1 review
1 of 5 stars Reviewed 2 weeks ago

Extremely loud drum and bass music from the adjacent convention Centre played until midnight, and then resumed at 6.30am. Sleep was impossible. Then, trying to have a shower the next morning, the hot water cycled from cold to scalding on a roughly 40 second cycle. You had to jump out of the water to avoid getting burnt. (This was not... More 

Review collected in partnership with this hotel

Helpful?
Thank Sarah D
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Sarah D Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution We... More 

Travelers are raving about these Kempton Park hotels

Bangalore
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

From Cape Town hospitality to this one in JoBurg, we were underwhelmed. Rooms not ready, safe not working , staff surly and lackadaisical. Wouldn't even pick up reception phone when I kept calling . Kept disconnecting calls. Rude. All I wanted was to check in Internet and adaptor and both didn't solve my problem. Adaptors are available on sale only!... More 

Helpful?
Thank BangaloreTrips
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear BangaloreTrips Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution On behalf... More 

SIYABUSWA
1 review
5 of 5 stars Reviewed 4 weeks ago

ROOMS MUST BE DOUBLE BED, NOT TWIN AND SINCE ITS A SUIT ROOMS.THE ROOMS ARE Nicely designed. The rooms are big enough,that's great But the dinner part needs to be fixed,it was not nice waking at 1:00am to fix dinner amount,MUST DO A BUFFER OR DO ROOM SERVICE

Review collected in partnership with this hotel

Helpful?
Thank MtshweniB
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear MtshweniB Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution On behalf... More 

Heidelberg, Gauteng, South Africa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Wow what an amazing stay, very nice room layout, big build in clausit , nice bathroom , sitting lounge / corner and n king size bed that is really nice and cosy, walking distance from all the shops and night life.

Helpful?
Thank caseih2014
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear caseih2014 Thank you very much for your kind comments on TripAdvisor. We are thrilled to know that your stay with was an amazing one. We look forward to welcoming you back in the near future Kind regards, Guest Relations Manager More 

Mozambique
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 18, 2016

We´re a family of four, needed accommodation for a night between flights. Conveniently located next door to OR Thambo International Airport in Johannesburg, with a huge selection of restaurants and entertainment a short walk from our suite, this was the best choice for us - especially with two young children. The Shuttle to and from the airport was on time... More 

Review collected in partnership with this hotel

Helpful?
Thank Peta B
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Peta B Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor. On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. Hopefully we will have the privilege to host you again in the near future. Kind Regards, Guest Relations Manager More 

Durban, South Africa
1 review
5 of 5 stars Reviewed July 15, 2016

Such an amazing stay. From the courtesy bus right down to the room service staff so courteous and helpful. Even though I was on business I felt like I was on holiday. Everything so easily available and one can take a break and play some slots as well. I will definitely go back.

Review collected in partnership with this hotel

Helpful?
Thank me536
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear me536 Thank you very much for your kind comments on TripAdvisor. We are thrilled to know that your stay with was an amazing one. We look forward to welcoming you back in the near future Kind regards, Guest Relations Manager More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Casino and Gambling
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Affordable accommodation with friendly service...The 3-star select services Metcourt Suites offers a home away from home. The hotel features 77 spacious suites with contemporary furnishings. All the usual technology is available in the rooms with Wi-Fi connectivity available in public areas. Breakfast is served in the stylish Primavera restaurant. Guests also have access to the casino, dining, entertainment, convention and relaxation facilities of the Emperors Palace resort.The hotel features (80 suites) with 56 Classic suites with twin beds, 5 Classic suites with king size beds, 16 Deluxe suites, 2 Premier suites and 2 Presidential suites. Smoking and non-smoking rooms available.Check-in after 15h00 / Check-out before 11h00. No porterage service is available. ... more   less 

Additional Information about Peermont Metcourt Suites at Emperors Palace

Address: 64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Price Range: $141 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Peermont Metcourt Suites at Emperors Palace 3*
Number of rooms: 77
Reservation Options:
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Hotel Style:
#4 Casino Hotel in Kempton Park
#7 Spa Hotel in Kempton Park
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