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Protea Hotel by Marriott OR Tambo Airport

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Protea Hotel by Marriott OR Tambo Airport
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904 Reviews from our TripAdvisor Community

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There are newer reviews for Protea Hotel by Marriott OR Tambo Airport
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Showing 777: English reviews
Reviewed December 28, 2015 via mobile

The hotel is a short drive from the terminals and convenient for stop-overs at Jo'burg. The rooms are small but functional. Ours - on the 5th floor - looked away from the airport (the other side was apparently more noisy) and seemed newly furbished, albeit with cheap interior such as a shower cubical inside the actual room (behind a curtain)....

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Helpful?
Thank TSchimmell
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear TSchimmell Thank you so much for your review on the Hotel and we are happy to hear that you had found our Hotel to be conveniently located- a mere 3km away from the airport and we are very proud at our Airport Shuttle Offering and will be sure to also pass on the compliments to the Top Shot TEAM...

The Hague, The Netherlands
Reviewed December 26, 2015 via mobile

Arrived in the hotel after 20 hours of traveling and in the middle of the night, only to be told "sorry we cancelled your booking". The nature of the cancellation was a flooding, which can of course happen. But no phone call, email or text message to notify us beforehand - really? Then we were supposed to move to another...

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Helpful?
Thank goldeen188633
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear goldeen188633 Thank you for taking the time in reviewing our Hotel and we value your feedback. I would like to sincerely apologize for the service you had experienced whilst trying to check in at our Hotel. I do agree that it would have been best to have contacted you in some way prior to you checking in to advise...

Reviewed December 24, 2015

We had an overnight stay before our next flight and it was very good. The room is small, but comfortable and clean, all we expected from an airport hotel. We had dinner at the hotel restaurant which we loved the decoration, plus the burger was good. Breakfast great with large variety of food. Even though it's near that airport we...

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Helpful?
Thank Tiago P
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Tiago P, Thank you so much for taking the time to write such a lovely review on our hotel. I am extremely happy that we managed to meet your expectations and that your stay was a pleasant one. The decoration is very unique in its aviation theme and I am glad that you enjoyed its quirkiness specifically in the...

Reviewed December 19, 2015 via mobile

First time, when I stay 2nights at there, I feel it's an average hotel near the airport. At that time I stay in standard suite room. There are lots of noise from beside room. The standard suite divide 2 rooms that's why I can take a sleep at the bedroom even I can hear several type of sounds of next...

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Helpful?
Thank Cavin S
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Cavin S, Thank you for taking time to write a review on our hotel after your recent stay with us. It is disappointing to us that you did not have an enjoyable stay with us. We have addressed the problems faced with Hotels.com and apologize to you for the inconvenience caused. We have looked into the manner in which...

Yogyakarta, Indonesia
Reviewed December 14, 2015 via mobile

I and a friend flew into Johannesburg to meet for our holiday. We picked this place as easy and affordable for a quick overnight then catch another flight to Kruger. They offer a free and convenient shuttle service from/ to airport that is not advertised on their website. Take it anyway. Follow signs to bus terminal near intercontinental hotel. Buses...

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Helpful?
Thank Londho_Laine
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Londho_Laine Thank you very much for taking the time to write a review on our hotel. Thank you for your kind words and we are extremely happy that you and your friend had a great stay before heading off on your holiday. We do indeed offer the complimentary shuttle and this can be found under the Download Factsheet section...

Sugar Land, Texas
Reviewed December 13, 2015

Overall this hotel isn't bad. The only issue I had with it is it is very dark. They do not believe in lighting -- we arrived around 5:30 pm and stayed there for dinner before retiring and flying out the next morning. Clean, but dim lighting throughout

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Helpful?
Thank mangotango83
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Mangotango83 Thank you for taking time to write a review after your recent stay. It is important for us to receive feedback from our GUESTS in order to understand what we are doing well and where we can improve and make our GEUSTS stay more comfortable. We have noted your comments regarding the dim lighting and will be looking...

Laval, Canada
Reviewed December 3, 2015

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Helpful?
Thank Bettina et Laur... W
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Clarence, New York, United States
Reviewed December 1, 2015

We arrived at this hotel at about 9 AM after a very long flight from JFK. The accommodating staff found us a room right away, so we were able to get some much-needed rest. We stayed for one day before moving on in our journey. The hotel's common areas are attractive and visually interesting, with an aviation/industrial/steam punk vibe. Wifi...

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Helpful?
1Thank KM2L
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear KM2L Thank you for your feedback We are extremely happy that you had found the Hotel to be to your liking and reading your review makes me very proud of my TEAM for assisting in ensuring that you and your partner felt very welcome at our establishment. We will address your concern in regards to the water spilling on...

Reviewed November 30, 2015 via mobile

This is annual two mini vacation on the way home to Australia from Zambia. What is clear since the Marriott take over a lot of new staff, has produced a polite but impersonal cold atmosphere. All services as expected but small but frequent failures. The floor in bed room still sticky from spilt drink ( un moped) failure to cook...

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Helpful?
Thank TTNministries
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear TTNministries Thank you so much for your feedback and it is rather unfortunate that you had to experience such inefficient service levels, ones that we do not usually pride ourselves on. I have taken everything you said to heart and we will be addressing your concerns with our Executive Housekeeper, Executive Chef, Executive Food and Beverage Manager as well...

Cape Town, South Africa
Reviewed November 28, 2015

This hotel is across the freeway from the airport, but offers a free shuttle service every 15 mins. I missed a connection flight and had to stay over, it was easy to call the desk and arrange the transit. The staff was very helpful and understood my situation and did everything to assist me, as I only had foreign currency...

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Helpful?
Thank Inkcubeko
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Inkcubeko Reading your review makes me extremely proud of my TEAM and their efforts to ensure that your stay with us was hassle free and very welcoming. We do pride ourselves on offering a convenient and friendly service. We are truly happy to have been able to assist you when you were in need of accommodation in your situation...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Protea Hotel by Marriott OR Tambo Airport - Best Location, Ultimate Convenience. The pristine four-star Protea Hotel OR Tambo Airport is set in the heart of Kempton Park, minutes from OR Tambo International Airport, South Africa's largest airport. An aviation enthusiast's paradise, the hotel is themed around an aircraft hangar. The industrial ambiance of the hotel is felt in the polished concrete floors, steel finishes, chrome lighting and top to bottom windows. Order a cocktail at the long, steel aircraft wing that is the bar, sink into a comfortable couch and relax as you watch the aero planes cruise to the landing strip. The lounge provides a peaceful setting with WiFi access where business travellers can conduct informal meetings. Time-conscious local and international business travellers can enjoy a convenient location 35 minutes from Sandton and Pretoria and is situated 800m from the Rhodesfield Gautrain Station. Protea Hotel OR Tambo Airport offers complimentary shuttles to and from OR Tambo International Airport between 06h15 and 22h45 daily, as well as a shuttle to and from Rhodesfield Gautrain station on request. Whether you're stopping over or have an extended business stay ahead, Protea Hotel O.R. Tambo Airport has it all - trendy pool area, funky bar and The Warehouse restaurant. ... more   less 

Additional Information about Protea Hotel by Marriott OR Tambo Airport

Address: Corner of York & Gladiator Streets | Rhodesfield, Kempton Park 1619, South Africa (Formerly Protea Hotel O.R. Tambo Airport)
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Price Range: $69 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott OR Tambo Airport 4*
Number of rooms: 213
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelTravel.com, Hotels.com, Agoda, Travelocity, Priceline, Odigeo and Marriott so you can book your Protea Hotel by Marriott OR Tambo Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#7 Luxury Hotel in Kempton Park
#9 Business Hotel in Kempton Park
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Questions & Answers

Here's what travelers have asked, with answers from Protea Hotel by Marriott OR Tambo Airport staff and other travelers.
25 questions
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Questions? Get answers from Protea Hotel by Marriott OR Tambo Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Floor 5 for airport views”
 of 5 bubbles Juno101, 2 weeks ago | Read review
“Its a Marriott--the rooms are all the same.”
 of 5 bubbles ohdesi74, 3 weeks ago | Read review
“Poor service, poor shuttle, slow room service”
 of 5 bubbles AlecAus, Nov 3, 2016 | Read review
“If you prefer bath to a shower make a request as a lot of rooms have only a shower”
 of 5 bubbles K5907HOelaineb, Oct 23, 2016 | Read review
“Ask for a bigger room...if available...might be worth paying for.”
 of 5 bubbles doctorbird41, Oct 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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