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Protea Hotel by Marriott OR Tambo Airport

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Protea Hotel by Marriott OR Tambo Airport
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862 Reviews from our TripAdvisor Community

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Showing 742: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

We only were there one night but would definitely stay again. It was quiet, clean and the staff was very helpful. It was close to the airport, they provided a free shuttle. they also had a free shuttle to go to "Emperors Palace"- a Casino with lots of shopping and restaurants.

Helpful?
Thank Richard K
Durban, South Africa
Level Contributor
173 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We were very impressed with this hotel from when we took the free shuttle from the airport right through to checkout. On arrival the check in desk staff were very friendly and accommodating. The complimentary tea and coffee in reception was also great considering we came in on an Walsh flight. The hotel itself is awe inspiring and we found... More 

Helpful?
Thank Yachal_D
Cape Town, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stay at the Protea Hotel OR Tambo regularly on business and always find it pleasant. A major problem at this hotel is however the roomkey system which constantly malfunctions. The keycard constantly loses its information and one has to get it re-programmed at reception. This morning after breakfast I was locked out again. After 5 years of complaints they... More 

Helpful?
Thank Chris B
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I have stayed in many different hotels but i have to stay this is the cleanest of them all.. well done house keeping Check in was delayed Manager called us first night to check if everything was ok which was something other 5 stars have not done for us.. well done Only other problem was the toilet dint have water... More 

Helpful?
Thank Naeem G
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Naeem G, It’s wonderful to hear that you had a great stay with us and we hope that you’re coming back soon to experience the hotel again. With a mission to provide superior customer service, We aim to exceed our GUEST expectations as you are the core of our business. Please rest assured that your feedback will be shared... More 

Mbabane, Swaziland
Level Contributor
13 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

The greeting on arrival was warm and friendly, the admin side of check in handled efficiently. The room was basic, clean and well maintained. a bar fridge was provided on request. The WiFi was intermittent but available. Shuttle service to and from the airport was prompt. our evening meal was fantastic, waiters were attentive and knowlegable and the food was... More 

Helpful?
Thank 88bobcat
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear 88bobcat Thank you for sharing your experience at the Protea Hotel O.R. Tambo Airport through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued GUEST, your feedback will be shared with the TEAM to... More 

Los Angeles, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is not really a Marriott hotel, it is probably a Marriott affiliated hotel. While the hotel states it is one- tenth of a mile from the airport, the major highway between them has to be circumvented, so it takes longer to get there than you would think. Also this hotel only has a shuttle every 30 mins. When I... More 

Helpful?
Thank Jaqueen2016
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Jaqueen2016 Thank you for taking the time to share your experience with Protea Hotel by Marriott on Trip Advisor. We are somewhat saddened to see that the room functionality was not to your satisfaction. The rooms were designed in a European style in order to create more space, but we might have some exciting renovations in the near future.... More 

Cornwall, Canada
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

After travelling through three continents in 26 hours it was nice to get our feet back on the ground. We missed the hotel shuttle by a few minutes and had a 30 minute wait for the next one. The good news is the hotel is close to airport but seem to take a long drive to get there. The hotel... More 

Helpful?
Thank GeoCanuck
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear GeoCanuck Thank you for taking the time to share your experience with Protea Hotel by Marriott on Trip Advisor. I would like to take this time to offer my sincerest apologies that we were unable to supply a faster complimentary shuttle from the airport, but we are extremely happy to see that we could make up for it with... More 

Kent
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here all day and overnight having arrived from UK on overnight flight before departing for Rovos Rail trip. Room was comfortable and clean and generally the hotel was what you can expect from a hotel close to the Airport. Decided to have the buffet lunch and arrived there 5 minutes after it opened to find every item in the... More 

Helpful?
Thank Trevjen-Kent
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear Trevjen-Kent, Thank you very much for staying with us and making time to share your good comments as well as your concerns with us. I would like to apologies for the inconvenience caused to you with regards to the experience in our restaurant outlet. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal... More 

Johannesburg, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

I honestly cannot fathom how dreadful the hotel's service was. Being a Protea near the airport you'd expect some level of professionalism. Firstly. When making a reservation for my dad (whose was staying at the hotel), I got put on hold to three different people. I then had to struggle to explain to the guy that Monday, Tuesday and Wednesday... More 

Helpful?
Thank John H
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

John H Thank you for your feedback and I look forward to hearing from you. I am absolutely appalled at the standard of service that you and your father experienced at our establishment, I assure you that this is not the service offering that we pride ourselves of and for that please accept my most sincerest apologies. We take care... More 

Bengaluru (Bangalore), India
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a night while in transit from Jo'burg to Bloemfontein. The rooms are quite small but have the required basic amenities. Didn't try any food there. The location is great if its a transit stay. Carry your own dental kit as the hotel charges for it ;-)

Helpful?
Thank RahulShwetaAnnika
Natalie B, General Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this review

Dear RahulShwetaAnnika Thank you for sharing your experience with us on Trip Advisor. We are somewhat saddened to see that the room functionality was not to your satisfaction. The rooms were designed in a European style in order to create more space, but we might have some exciting renovations in the near future. I have addressed the tooth care kit... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Protea Hotel by Marriott OR Tambo Airport - Best Location, Ultimate Convenience. The pristine four-star Protea Hotel OR Tambo Airport is set in the heart of Kempton Park, minutes from OR Tambo International Airport, South Africa's largest airport. An aviation enthusiast's paradise, the hotel is themed around an aircraft hangar. The industrial ambiance of the hotel is felt in the polished concrete floors, steel finishes, chrome lighting and top to bottom windows. Order a cocktail at the long, steel aircraft wing that is the bar, sink into a comfortable couch and relax as you watch the aero planes cruise to the landing strip. The lounge provides a peaceful setting with WiFi access where business travellers can conduct informal meetings. Time-conscious local and international business travellers can enjoy a convenient location 35 minutes from Sandton and Pretoria and is situated 800m from the Rhodesfield Gautrain Station. Protea Hotel OR Tambo Airport offers complimentary shuttles to and from OR Tambo International Airport between 06h15 and 22h45 daily, as well as a shuttle to and from Rhodesfield Gautrain station on request. Whether you're stopping over or have an extended business stay ahead, Protea Hotel O.R. Tambo Airport has it all - trendy pool area, funky bar and The Warehouse restaurant. ... more   less 

Additional Information about Protea Hotel by Marriott OR Tambo Airport

Address: Corner of York & Gladiator Streets | Rhodesfield, Kempton Park 1619, South Africa (Formerly Protea Hotel O.R. Tambo Airport)
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Price Range: $75 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott OR Tambo Airport 4*
Number of rooms: 213
Reservation Options:
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Hotel Style:
#7 Luxury Hotel in Kempton Park
#9 Business Hotel in Kempton Park
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