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African Pride Melrose Arch Hotel, Autograph Collection

Traveler (412)
Room & Suite (131)
Dining (49)
Certificate of Excellence

About

#10 of 75 hotels in Johannesburg
Location
Cleanliness
Service
Value
Certificate of Excellence
African Pride Melrose Arch Hotel, Autograph Collection has become an international destination in its own right, attracting discerning guests who take pleasure in modern elegance and sophistication. Our luxury hotel in Johannesburg, South Africa is situated within the exclusive urban Melrose Arch lifestyle development, a "city within a city", that offers an extensive array of shops and restaurants to be explored. So, if shopping is on the cards, you couldn't ask for a better position. The entire Melrose Arch precinct is patrolled by 24 hour Security and monitored by CCTV surveillance for peace-of-mind comfort. With so much to do within close proximity, a visit to our own March Restaurant is a must and offers a truly sensual dining experience; where decor meets a whimsical fusion of international flavours and cooking techniques.
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Property amenities
Pool
Room service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Airport transportation
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
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Visit hotel website
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866Reviews
26Q+A
100Room tips
Traveler rating
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Popular mentions
i loved the breakfast, never enjoyed anything like it before, a leaking window during a rainy day was not going to spoil this stay but the reaction of the service staff to this point and other points were not favorable, they were so friendly though
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I’ve stayed at this hotel on two different trips now and I’d recommend it to anyone visiting Johannesburg. The room is lovely (great bathtub if that’s important to you - it’s a plus for me!) and the staff is so kind and efficient. Everything from laundry to breakfast to getting
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Response from APMelroseArch, Guest Relations Manager at African Pride Melrose Arch Hotel, Autograph Collection
Responded 4 days ago
Dear Sam, On behalf of the entire hotel team, we would like to extend our sincere thanks to you for sharing your memorable experience with us during your recent visit to the African Pride Melrose Arch Hotel, Autograph Collection. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please rest assured your feedback will be shared with the TEAM. We are thrilled to hear that you would recommend us, and are so looking forward to your next stay at the African Pride Melrose Arch Hotel, Autograph Collection whenever your travels bring you back to Johannesburg. Warmest Regards, Londiwe Sibanda GUEST Relations Manager
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The African Pride is probably the best in town. - The location is great, with bars and restaurants all round with walkable access - Lovely interior decor around the hotel. The art in the rooms is a bit odd with the “fat lady” in the bathroom and “burglar” in front of the safe.
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Response from APMelroseArch, Guest Relations Manager at African Pride Melrose Arch Hotel, Autograph Collection
Responded 3 days ago
Dear CCF, Thank you for 5 Star rating! We appreciate it and are honored to have hosted you at the African Pride Melrose Arch Hotel, Autograph Collection. We are thrilled that you found our service offering and the appointment of our quirky bedrooms to your satisfaction. Thank you again for choosing us! We hope to serve you again should your travels bring you back to Johannesburg. Kind Regards, Londiwe Sibanda GUEST Relations Manager
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Excellent hotel in a great location. The hotel has all the amenities (except for gym). staff is super friendly, the rooms are clean and provide ample space. Only had breakfast, but that provides a great choice. Been here twice now and didn't disappoint.
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Response from APMelroseArch, Guest Relations Manager at African Pride Melrose Arch Hotel, Autograph Collection
Responded 1 week ago
Dear Harry, Thank you for taking the time to complete this review with regards to your recent stay at the African Pride Melrose Arch Hotel, Autograph Collection. I am so delighted to hear that you enjoyed the atmosphere offering that we have to offer just as much as we loved hosting you. With the Hotel’s planned refurbishment in the latter part of 2019, a fitness center will be included. We do recognize that this has become a standard for our travelers and thus in the interim subsidize entrance fees to the World-class Virgin Classic gym, a mere 400 meters from the Hotel. Looking forward to your feedback and hosting you in the near future. Warmest Regards, Londiwe Sibanda GUEST Relations Manager
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This location is great for dining, walking, and shopping. Very easy to grab a Starbucks or a bite to eat at any number of restaurants. The hotel itself ... Clean. Comfortable. Pool open until 6pm. Hadedas in the courtyard (birds that sound like a baby crying). First off -
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Response from APMelroseArch, Guest Relations Manager at African Pride Melrose Arch Hotel, Autograph Collection
Responded Apr 11, 2019
Dear Thensomen, At the outset, I would personally like to thank you for taking the time to supply us with such detailed feedback on your recent stay with us at The African Pride Melrose Arch Hotel, Autograph Collection, as our GUEST’s feedback is the only true yardstick that we have to measure our service by and we greatly value it. The TEAM at the African Pride Melrose Arch Hotel, Autograph Collection, would like to express our deepest and most sincere apologies for failing to meet your expectations. Please be assured that this is not a true reflection of the service that we pride ourselves on offering to our Valued GUESTS. This ethos guides all aspects that our service delivery principles rest on. We are extremely passionate about our GUEST satisfaction, and we continuously strive to ensure that our GUESTS’ expectations are exceeded in all areas of our operation. We have clearly failed in this regard, and for this, we are sincerely sorry. We have addressed the matter with the relevant TEAM members, and can assure you that the issues that you have pointed out will be further investigated, and corrected, to ensure that such instances do not occur in future.” Once again, thank you for your feedback. We hope to have the privilege of redeeming ourselves whenever your travels bring you back to Johannesburg! Warmest Regards, Londiwe Sibanda GUEST Relations Manger
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PRICE RANGE
$158 - $311 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
african pride melrose arch hotel johannesburgafrican pride melrose arch johannesburg
LOCATION
South AfricaGautengGreater JohannesburgJohannesburg
NUMBER OF ROOMS
118
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