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Four Seasons Hotel The Westcliff, Johannesburg

67 Jan Smuts Avenue Westcliff, Johannesburg 2193 South Africa
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Traveler (749)
Room & Suite (128)
Dining (95)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#4 of 81 hotels in Johannesburg
Location
4.7
Cleanliness
4.8
Service
4.6
Value
4.3
Travelers' Choice
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Books, DVDs, music for children
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Infinity pool
Outdoor pool
Heated pool
Shallow end in pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast in the room
Poolside bar
Rooftop bar
Children's television networks
Highchairs available
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Air purifier
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Radio
iPod docking station
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Great View
Park View
Languages Spoken
English, French, Russian, Arabic and 9 more
1067Reviews20Q+A100Room tips
Traveler rating
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Time of year
Traveler type
Language
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Popular mentions
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Most Recent
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joeyjgb21 wrote a review Feb 27
1 contribution
Super nice hotel! The staff is amazing, they did everything for to make our stay perfect. The food is good, the pool is nice & the spa as well. The gym is also clean and nice. The concierge service was amazing, she did everything for us. Booked the best places to have dinner. A perfect tour through Joburg, everything we wanted we got. We lost our iPad in the airplane and she managed to get it back to our hotel, so we didn’t waste any time on it. She booked a helicopter to Krugerpark and a pick up. I really enjoyed my holiday.
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Review collected in partnership with Four Seasons
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tourist573907 wrote a review Feb 4
9 contributions1 helpful vote
This is one of the best hotels we had ever stayed in. we found the staff, so excellent, and nothing was ever a bother or a problem for them. The setting is beautiful with wonderful views over Johannesburg. The rooms are excellent and clean. The two swimming pools were great and I really appreciated the top quality Gym with everything you could possibly want there
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Review collected in partnership with Four Seasons
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Iman Belgrini, Marketing at Four Seasons Hotel The Westcliff, Johannesburg
Responded 3 weeks ago
It is so very nice to know you enjoyed your stay with us as well as the interactions with our team. The views are indeed breathtaking, and we feel grateful to get to see that beauty every day! We look forward to welcoming you again soon, until then, we wish you great travels and all the best!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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bob ft lauderdale wrote a review Feb 3
8 contributions2 helpful votes
I don't think there is a bad Four Seasons anywhere / The Westcliff checked every box. My partner and I were there for 3 nights / the staff is remarkable. Every single interaction is met with a smile and graciousness that you rarely find these days. It starts with the bellman and front desks warm welcoming and carries over to every single employee. The head concierge Ms Mpho put together 2 days of tours that hit all the highlights of JNB with top notch drivers. She made wonderful suggestions for restaurants and secured the bookings. There is a reason for all the compliments this property receives. The breakfast buffet is one of the best we have ever had at a hotel / the wait staff is engaging and energetic / Basil the wine steward knowledgeable and a "10"
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Iman Belgrini, Marketing at Four Seasons Hotel The Westcliff, Johannesburg
Responded 3 weeks ago
Thank you so much for sharing your experience and for choosing to stay with us. We are delighted to hear you enjoyed your stay and to read your kind words; we certainly will convey to the team! Thanks again and we very much look forward to welcoming you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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movito13 wrote a review Jan 2024
1 contribution2 helpful votes
the Four Seasons was nothing short of a transcendental experience. It was a symphony of luxury, gastronomy, and natural beauty that will forever linger. This is not just a hotel; it is a destination in its own right, an epitome of excellence, and a testament to the art of hospitality. For those seeking the zenith of refinement in their travels, the Four Seasons is a sanctuary that promises nothing less than perfection.
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Review collected in partnership with Four Seasons
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Iman Belgrini, Marketing at Four Seasons Hotel The Westcliff, Johannesburg
Responded 3 weeks ago
Thank you so much for sharing feedback on your recent stay with us! Our team is so passionate about delivering the best possible experiences to our guests and we are all so pleased to read your words to describe our lovely property! Looking forward to welcoming you again in a near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Connector792510 wrote a review Jan 2024
12 contributions7 helpful votes
Visited on 3rd January 2024 for dinner only. Transported from the hotel to the restaurant by a golf buggy-esque vehicle, to a lift which took us high up to where the restaurant was located. Breathtaking views and scrumptious food. Thank you to Tasha for organising one of the best tables in the restaurant for us.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Iman Belgrini, Marketing at Four Seasons Hotel The Westcliff, Johannesburg
Responded 3 weeks ago
Thank you for sharing your recent experience with us! We are delighted to hear that you enjoyed and look forward to welcoming you again very soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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desire t wrote a review Jan 2024
2 contributions
The Four Seasons Hotel -Johannesburg had such great customer service. I thoroughly enjoyed my experience and would highly recommend this property to anyone. Very romantic, the views are spectacular, and the Flames restaurant is exquisite, albiet, limited options.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Iman Belgrini, Marketing at Four Seasons Hotel The Westcliff, Johannesburg
Responded 3 weeks ago
Thank you for sharing feedback on your recent experience with us - we cannot wait to welcome you back and are delighted to know you enjoyed your stay! We have well noted your comment on the menu which we are continuously improving to cater for more and more preferences. Please do let us know when you visit us next! In the meantime, we wish you safe travels and all the very best!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robert M wrote a review Jan 2024
New York City, New York103 contributions125 helpful votes
+1
We spent four nights spanning New Year’s Eve and had a fantastic experience at the property and in the city, thanks to the sage advice of the concierge team. During our stay, the manager personally greeted us and we were efficiently checked us into our spacious room, which had an amazing view of the city and a bottle of Champagne on ice, despite our early arrival. Mdu, a waiter at the pool, memorized our preferences and brought them by default on the second day. Zizi at Flames accommodated special meal requests off the menu when I was craving pizza, and her genuine warmth and hospitality made us laugh. Everyone at the hotel was exceptional. Things to note: - Rooms at the very top of the hill require a buggy, but it’s never a hassle. - The pool is heated like a bath, a rare luxury even at a Four Seasons. - Despite the excellent service, food and drink orders can be slow, often taking 30-45 minutes for food and 20 minutes for drinks. - Dining options are somewhat limited, but there seems to be a change on the horizon with a new addition.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Iman Belgrini, Marketing at Four Seasons Hotel The Westcliff, Johannesburg
Responded 3 weeks ago
Thank you so much for sharing your experience with us. It is great to have these details, to read the comments on our team including the mentions of some of them in particular! We have also well noted your comments on the service and dining options - We are passionate about delivering the very best and your feedback is very valuable! Johannesburg is a wonderful city, and we are delighted to know our Concierge team guided you to experience the Jozi we love. We hope to have you stay with us again soon. Until then, we wish you all the best!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kenneth F wrote a review Nov 2023
United Kingdom12 contributions3 helpful votes
Fantastic hotel, staff are amazing, could not be more helpful, my wife and I were due to fly back to the uk, the flight was cancelled at the last minute, we phoned the hotel, Daniel was on duty, sent a car for us immediately, we were given our original room back ,they have organised a car to take us back to the airport later today, the food and service, is better than five star,many thanks to all the management and staff.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Trevor van de Ven, Marketing at Four Seasons Hotel The Westcliff, Johannesburg
Responded Dec 7, 2023
Thank you for sharing your review of your stay with us @kennethf116. Sometimes our guests are faced with unfortunate events like flight cancellations as you experienced; the least we could do is try to ensure that you got home safely and were glad to have you back with us until your flight plans resumed. Thank you for choosing Four Seasons Hotel The Westcliff and we hope to see you again when you are return to South Africa one day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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christ0pherm0rris wrote a review Nov 2023
Brooklyn, New York1 contribution
Best hotel in the world! Great staff. Great food. Everyone was so kind. The room was very clean and quiet. I slept great. I was very well taken care of - it truly felt like I home and I cannot wait to return!
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Review collected in partnership with Four Seasons
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Trevor van de Ven, Marketing at Four Seasons Hotel The Westcliff, Johannesburg
Responded Dec 7, 2023
Thank you for your generous review @christ0pherm0rris. We look forward to welcoming you back when you return for the renowned Four Seasons hospitality.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Abdulla-almeraikhi wrote a review Nov 2023
Doha, Qatar8 contributions5 helpful votes
Lovely luxury hotel in Johansburg , I stay at this hotel for 2 nights I wish it was more , I loved everything about this hotel starting from front desk when I check in then the gulf car man who’s took me to the room and the room luxury and convenience end with the restaurant I took my 2 nights there my dinner in it they have excellent manger he make sure everything perfectly going on that’s why the success
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Date of stay: November 2023Trip type: Traveled solo
Room Tip: If you look to peaceful and luxurious this perfectly choice
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Trevor van de Ven, Marketing at Four Seasons Hotel The Westcliff, Johannesburg
Responded Nov 2, 2023
Thank you for choosing Four Seasons Hotel The Westcliff. We are pleased to hear your stay with us was an enjoyable one; we loved having you. Your notes have been passed onto the team so that they can share in the joy that they helped to create for you. We hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$365 - $534 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westcliff by orient-express hotel johannesburg, westcliff hotel johannesburg, westcliff johannesburg
FORMERLY KNOWN AS
The Westcliff
LOCATION
South AfricaGautengGreater JohannesburgJohannesburg
NUMBER OF ROOMS
117
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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FOUR SEASONS HOTEL THE WESTCLIFF, JOHANNESBURG - Updated 2024 Prices & Reviews (South Africa)

Frequently Asked Questions about Four Seasons Hotel The Westcliff, Johannesburg
Which popular attractions are close to Four Seasons Hotel The Westcliff, Johannesburg?
Nearby attractions include Victoria Yards (2.8 miles), Jack Friedman Sandton City (4.5 miles), and HintHunt (3.0 miles).
What are some of the property amenities at Four Seasons Hotel The Westcliff, Johannesburg?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Four Seasons Hotel The Westcliff, Johannesburg?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Seasons Hotel The Westcliff, Johannesburg?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Four Seasons Hotel The Westcliff, Johannesburg?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Four Seasons Hotel The Westcliff, Johannesburg?
Conveniently located restaurants include Trumps Grillhouse and Butchery, The Grillhouse Rosebank, and Fishmonger (Illovo).
Are there opportunities to exercise at Four Seasons Hotel The Westcliff, Johannesburg?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Four Seasons Hotel The Westcliff, Johannesburg?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Four Seasons Hotel The Westcliff, Johannesburg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Four Seasons Hotel The Westcliff, Johannesburg offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Seasons Hotel The Westcliff, Johannesburg?
The staff speaks multiple languages, including English, French, German, Russian, Hindi, Arabic, and Turkish.