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Four Seasons Hotel The Westcliff Johannesburg

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67 Jan Smuts Avenue Westcliff, Johannesburg 2193 South Africa
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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$329
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Free cancellation until 05/01/21
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$328
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Free cancellation until 04/30/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (666)
Dining (76)
Room & Suite (73)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Seasons Hotel The Westcliff Johannesburg
Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 102 hotels in Johannesburg
Location
Cleanliness
Service
Value
Travelers' Choice
Four Seasons Hotel Westcliff Johannesburg welcomes you to a self-contained sanctuary in the affluent Westcliff residential area. Perched on a cliff side, this urban resort offers panoramic views over the dense tree canopy of the city's prestigious northern suburbs. The ambiance is like a sun-splashed Mediterranean village laced with courtyards, fountains and gardens. Fully transformed, the hotel's 117 guest rooms and suites offer cool, contemporary decor inspired by modern Africa. Four Seasons Hotel The Westcliff Johannesburg is a lively social hub for the city's elite, and the first choice for business and holiday travelers - providing a pampering start or finish for a South African safari.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Books, DVDs, music for children
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Infinity pool
Outdoor pool
Heated pool
Shallow end in pool
Fitness / spa locker rooms
Sauna
Restaurant
Poolside bar
Rooftop bar
Children's television networks
Highchairs available
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Air purifier
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Radio
iPod docking station
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Park View
Languages Spoken
English, French, Russian, Arabic and 9 more
965Reviews12Q+A100Room tips
Traveler rating
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Popular mentions
Johannes D wrote a review Apr 18
South Africa5 contributions
I mean what more can you ask for? the views are spectacular, the service is top notch, the property is so well mantained, and the food is incredible. Everytime i travel here for business, this is my home away from home.
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Date of stay: January 2021
Rooms
Cleanliness
Service
Trip type: Traveled on business
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Response from Natalie Harrison, Marketing at Four Seasons Hotel The Westcliff Johannesburg
Responded 2 days ago
Dear johannesd1987, Thank you for your lovely review and I will pass on your compliments to our team members. We hope to welcome you back very soon to our Urban Resort. Kind Regards Natalie
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Permanenthoneymoon wrote a review Apr 10
Dallas, Texas303 contributions154 helpful votes
The Westcliff, like many Four Seasons properties, is located in a beautiful property with sprawling land and exceptional views. We used the golf cart to get around to our room as the hotel is set upon a hill. The rooms were fine, roomy and spread out, the bed and bedding were very comfortable, we slept great. The A/C didn’t cool as much as we would have liked, but they brought us a fan. The staff were amazing. Ute at the front desk was concierge, housekeeping, room service - anything we needed she went above and beyond to take care of us. COVID has hit the area quite hard, and they did everything to make you feel safe and also make sure you enjoyed your stay.
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Date of stay: March 2021Trip type: Traveled as a couple
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Response from Natalie Harrison, Marketing at Four Seasons Hotel The Westcliff Johannesburg
Responded 1 week ago
Dear Permanenthoneymoon, Thank you for your lovely review and I will pass on your compliments to our team members. We hope to welcome you back very soon to our Urban Resort. Kind Regards Natalie
Read more
Marion S wrote a review Mar 2021
Johannesburg, South Africa1,531 contributions48 helpful votes
+1
I stayed for the weekend and loved every minute of it . All COVID protocols have been carefully adhered to and follow through everywhere one goes on the property. Golf carts have plastic dividers so that guests don’t have physical contact. The staff wear masks and gloves all the time. Our room was spotlessly clean and the beds are super comfy . Staff are easily accessible and take time to engage with guests. Everything runs via an app so if you need a golf cart for example you order on the chat via the app. Wi fi is free and works all over the property. The meals at Flames restaurant are exceptional, presentation is classy , the waiters provide recommendations with explanations of the various dishes . Booking is essential for the restaurant, it’s a popular spot . The spa is of the highest standard, with COVID protocols very closely managed. For example basins in the change rooms have the middle one sealed to allow for social distancing . Masks are worn during treatments and the steam room and sauna only allow for one person at a time. Over all it was five star service from the time we arrived until our departure.
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Date of stay: March 2021Trip type: Traveled as a couple
2 Helpful votes
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Response from Natalie Harrison, Marketing at Four Seasons Hotel The Westcliff Johannesburg
Responded 4 weeks ago
Dear 657marions, Thank you very much for your wonderful review and we are so pleased you had a fantastic stay with us and we will pass on your compliments to our team. We hope to welcome you back soon. Kind regards Natalie
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SanPABosDC wrote a review Feb 2021
Cape Town, South Africa185 contributions31 helpful votes
Stunning beautiful views and a great location. We scored the COVID special so two adjoining rooms quite affordably. We were directly above the family pool and a quick walk to the restaurant and reception. I'd stay again if the price is right. The rooms are a tad run down. Both sinks in the bathroom (King room) didn't empty well and the panels on the bathtub (twin-bed room) fell off and scared us at night. Carpets also showing their age, but the linens were perfect. But these things didn't hinder our experience. My only real issue was with the very old french doors that lead to the balcony, which are beautiful during the day but don't keep the noise out at night. Luckily the roads and hotel weren't busy, otherwise, this would have been annoying. Overall the staff made the stay feel safe and clean. The staff knew our names and were helpful. Staff at the restaurant for sundowners and dinner were fantastic.
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Date of stay: December 2020
Location
Cleanliness
Service
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Response from Natalie Harrison, Marketing at Four Seasons Hotel The Westcliff Johannesburg
Responded Feb 3, 2021
Dear SanPABosDC, Thank you very much for your review and for your valuable feedback. We hope to welcome you back very soon. Kind regards Natalie
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ferdimus0 wrote a review Dec 2020
1 contribution
I have been in many hotels from Johannesbourg rated 4-5 stars, this one exceed my expectations in terms of architecture, service, location, cleanliness. I will definitely go back again and again. Specially during this pandemic period, they taking care of guest health by applying appropiate jules to protecteur against COVID.
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Review collected in partnership with Four Seasons
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
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Response from Natalie Harrison, Marketing at Four Seasons Hotel The Westcliff Johannesburg
Responded Jan 7, 2021
Dear ferdimus, Thank you very much for such a lovely review and we hope to welcome you back very soon to our Urban Resort. Kind regards Natalie
Read more
Previous
PRICE RANGE
$262 - $458 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westcliff by orient-express hotel johannesburg, westcliff hotel johannesburg, westcliff johannesburg
FORMERLY KNOWN AS
The Westcliff
LOCATION
South AfricaGautengGreater JohannesburgJohannesburg
NUMBER OF ROOMS
117
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Frequently Asked Questions about Four Seasons Hotel The Westcliff Johannesburg
Which popular attractions are close to Four Seasons Hotel The Westcliff Johannesburg?
Nearby attractions include HintHunt (3.0 miles), Lindfield Victorian House Museum (1.8 miles), and Hashtag Escape (2.8 miles).
What are some of the property amenities at Four Seasons Hotel The Westcliff Johannesburg?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Four Seasons Hotel The Westcliff Johannesburg?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Seasons Hotel The Westcliff Johannesburg?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Four Seasons Hotel The Westcliff Johannesburg?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Four Seasons Hotel The Westcliff Johannesburg?
Conveniently located restaurants include Plaka Restaurant Cresta, The Grillhouse Rosebank, and The Local Grill.
Are there opportunities to exercise at Four Seasons Hotel The Westcliff Johannesburg?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Four Seasons Hotel The Westcliff Johannesburg have an airport shuttle?
Yes, Four Seasons Hotel The Westcliff Johannesburg offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Seasons Hotel The Westcliff Johannesburg?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Four Seasons Hotel The Westcliff Johannesburg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Four Seasons Hotel The Westcliff Johannesburg offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.