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    Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch

    22 Whitely Street | Melrose Arch Precinct, Johannesburg 2076, South Africa
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    7/30/2017 7/31/2017
    $187
    $187
    $186
    Traveler (332)
    Room & Suite (124)
    Dining (65)
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    Overview
    • Excellent33%
    • Very good46%
    • Average12%
    • Poor5%
    • Terrible4%
    Travelers talk about
    “milkshake bar” (69 reviews)
    “melrose arch” (207 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch
    Special Offer: Book Direct for Less!
    Hotel deals
    Monarch Hotel
    398 reviews
    #2 of 68 hotels in Johannesburg
     
    The Winston Hotel
    347 reviews
    #9 of 68 hotels in Johannesburg
     
    African Pride Melrose Arch Hotel
    671 reviews
    #6 of 68 hotels in Johannesburg
     
    Genesis All-Suite Hotel
    316 reviews
    #13 of 68 hotels in Johannesburg
     
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Reviews (940)
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    There are newer reviews for Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch
    See the most recent reviews

    391 - 395 of 847 reviews

    Reviewed April 25, 2015

    Good hotel for a stop over and short stay. Also close to the airport thus convenient. The room was small but comfortable. Only complaint will be the room service which was really slow. On the 3rd call we received the bottle opener.More

    Thank Yaris007
    Response from Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded April 28, 2015

    Dear Yaris007, Thank you for staying with us and informing us about your stay. Please accept our sincerest apology for the inconvenience caused. The necessary department has been informed and dealt with accordingly. We trust you arrived safely back home and we look forward to...More

    Reviewed April 19, 2015 via mobile

    After a week in Dubai we used this hotel as a weekend stopover. We loved the decor, vibe and the staff. As this was over a weekend the bar/dining room was very busy. Even though we stayed on the same floor, 1st, our only trouble...More

    1  Thank SAWENDYJOHN
    Response from Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded April 24, 2015

    Dear SAWENDYJOHN, Thank you for taking the time to share your experience with us. We appreciate you choosing Fire and Ice! as your preferred weekend stopover. The hotel is unique in its décor as it is inspired from the old Hollywood glamour and has a...More

    Reviewed April 12, 2015

    WIFI connectivity issues. When connected it's like dial up speeds from 1990. Drops constantly. Poor service, unresponsive staff, very small rooms, driver very late for airport transfer. No in-house IT person and the help desk didn't respond for hours. If you're on business you won't...More

    1  Thank AfricaBusiness2015
    Response from Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded April 24, 2015

    Dear AfricaBusiness2015, Thank you for taking the time to write a review about your recent experience with us. First and foremost, please accept our most sincere apologies for the inconvenience caused to you during your stay in regards to the Wi Fi connection. In today’s...More

    Reviewed April 7, 2015

    We had stayed at Sandton hotels many times previously, but Fire and Ice Melrose Arch was a first. Lovely concept..a hotel within a gated shopping precinct (especially for security reasons). The hotel in itself is fairly trendy, boasting an old Hollywood glamour theme. Deco is...More

    1  Thank 2Faye
    Response from Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded April 24, 2015

    Dear 2Faye, Thank you for getting back to us regarding your stay at the Protea Hotel Fire and Ice! Melrose Arch. The hotel is unique in its décor as it is inspired from the old Hollywood glamour and has a great vibe to accompany it....More

    Reviewed April 6, 2015

    I had a lovely three nights at Protea Melrose Arch. I experienced great customer service, and the food was lovely. The room amenities are a bit basic and the tv channels a bit boring due to minimal selection for someone who's not South African, but...More

    Thank MamaPeanut
    Response from Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded April 7, 2015

    Dear MamaPeanut, Thank you for providing us with feedback on your most recent stay with us. I am thrilled that you had a wonderful time at our hotel; we aim to always ensure that our GUESTS experience the finest personal service and exceptional food and...More

    Monarch Hotel
    398 reviews
    #2 of 68 hotels in Johannesburg
     
    The Winston Hotel
    347 reviews
    #9 of 68 hotels in Johannesburg
     
    African Pride Melrose Arch Hotel
    671 reviews
    #6 of 68 hotels in Johannesburg
     
    Genesis All-Suite Hotel
    316 reviews
    #13 of 68 hotels in Johannesburg
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $109 - $265 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Luxury Hotel in Johannesburg
    • #21 Business Hotel in Johannesburg
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 197
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Marriott, Orbitz, Agoda, Expedia, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • Gauteng >
    • Greater Johannesburg >
    • Johannesburg
    • Also Known As
    • Protea Hotel Fire And Ice! Melrose Arch
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    Traveler (332)
    Room & Suite (124)
    Dining (65)
    Pool & Beach (11)
    Hotel & Grounds (177)
    Bathroom (23)
    Family and Play Areas (6)
    Business Center & Event Rooms (4)
    Nearby
    Sponsored by:
    African Pride Melrose Arch Hotel
    671 reviews
    .11 miles away
     
    Genesis All-Suite Hotel
    316 reviews
    2.28 miles away
     
    The Winston Hotel
    347 reviews
    1.71 miles away
     
    Monarch Hotel
    398 reviews
    1.78 miles away
     
    Nearby Restaurants
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    .09 miles away
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    .09 miles away
    JB's Corner
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    .14 miles away
    Nearby Attractions
    Bidvest Wanderers Stadium
    34 reviews
    .58 miles away
    Goliath Comedy Club
    17 reviews
    .11 miles away
    James and Ethel Grey Park
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    .81 miles away
    Wildside Tours and Safaris - Day Tours
    141 reviews
    .86 miles away
    Ask a question
    Questions & Answers
    Sadiegirl21611
    June 3, 2017|
    Answer Show all 4 answers
    Response from Gabrielle_Abrahams | Property representative |
    Hi Sadiegirl, You can correspond with myself, Sisanda the GUEST Relations Manager on this contact number +27 (11) 2184000. Unfortunately Tripadvisor does not allow me to leave my email address. Regards Sisanda... More
    0
    Votes
    jabeywickrema
    January 11, 2017|
    Answer Show all 6 answers
    Response from asiahand1 | Reviewed this property |
    Yes. There are benches right in front of the entrance .
    1
    Vote
    gloria a
    December 25, 2016|
    Answer Show all 5 answers
    Response from djbonez11 | Reviewed this property |
    Hi, it's 25 km's from OR Tambo airport. You could use the Gautrain or Uber, also metered taxi's would be an option. I have not used the shuttle service. You should contact the hotel directly with regards to a tour guide... More
    1
    Vote
    Room Tips
    "Dont forget to choose a room close to the gym and the milkshakes"
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    "All rooms are quite as the lift does not peep or make any noise"
    Read review
    "Rooms facing the pool are the best"
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    "Tour Groups stay here so review when their Group Breakfast Times are Group flier off lobby - avoid for..."
    Read review
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