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Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch

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Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch
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818 Reviews from our TripAdvisor Community

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There are newer reviews for Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch
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Showing 736: English reviews
Dundee, United Kingdom
Reviewed July 11, 2014

I moved from the hilton sandton to this hotel in order to get the feel of a different area of the city. This was my first time at a Protea hotel and i kind of kept an open mind towards my stay. I was glad i did. I must admit that this hotel may not appeal to every kind of...

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Helpful?
1Thank 9jagirl
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, responded to this review

Dear 9jagirl, Thank you for the wonderful review, it was quite delightful. We are pleased that you decided to stay at our hotel for a different feel of Johannesburg, the hotel is unique in its décor as it is inspired from the old Hollywood glamour and has a great vibe to accompany it. Thank you for such brilliant feedback and...

Clemson, South Carolina
Reviewed July 6, 2014 via mobile

We stayed 2 nights at this hotel. The room was very nice on the inside. I wouldn't stay here if you and your traveling companion aren't close. The shower is all glass and not in a separate room. There is a curtain you can draw, but then the sink and toilet is off limits to anyone else. Rooms are quiet....

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Helpful?
Thank ClemsunTiger
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, responded to this review

Dear ClemsunTiger, Thank you for taking the time to write a review about our hotel pertaining to your recent stay with us. The Fire and Ice! rooms boast unique classical décor, which is appealing to the eye as we are an experiential hotel. Our room design might not be to the comfort to all of our GUESTS who are sharing,...

Long Beach, California
Reviewed July 6, 2014

This is part of Protea chain, located in Northern Johannisburg , within walking distance to excellent restaurants! shopping. About 20 min ride from Apartheid Museum. Very contemporary decor, 60 s retro style with crystal chandeliers and shiny wall paper . Hollywood stars photographs are displayed next to each room in the hallway and inside . Rooms are equipped with coffee...

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Helpful?
Thank Olga P
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, responded to this review

Dear Olga P, Thank you for providing us with feedback on your recent stay with us. We are privileged to be located in the Melrose Arch precinct, as there is a variety of wonderful stores and restaurants available for our GUESTS pleasure, and the best part is that it’s all within walking distance. Our location is central to many tourist...

Dubai, United Arab Emirates
Reviewed July 2, 2014 via mobile

I realy like the rooms, the way the are decorated and all furniture in hotel. Just around the corner it's meat co. restaurant with amazing steaks and wines. We did the lion park tour, which is great but they will let you be with baby lions for only little while..max 5mins which was disappointing..back to hotel..staff needs to pay more...

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Helpful?
Thank Alica B
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, responded to this review

Dear Alybab, Thank you for providing us with feedback on your recent stay with us. Our rooms are uniquely designed with an old Hollywood chic finish; it is a beautiful touch to the modern era. We are located in the Melrose Arch Precinct which boasts a wonderful selection of restaurants and stores which are beneficial to all of our GUESTS;...

Sao Paulo
Reviewed July 1, 2014

I have spent 2 days at Protea Fire and Ice on May 2014 and my overall evaluation is it is just ok. I like the decoration in black&white and all the stars portraits which can be seen at the corridors and inside the rooms and also the beautiful chandeliers at the bar and restaurant. The location is also very good...

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Helpful?
2Thank tereza b
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, responded to this review

Dear tereza b, Thank you for your review; it was such a pleasure to accommodate you at The Protea Hotel Fire & Ice! The hotel aims to please its GUESTS with its exquisite décor and its excellent bar and restaurant. Its location is very convenient for the GUESTS who wish to indulge in shopping and eating out. We would like...

UAE
Reviewed June 30, 2014

Looking for something different from your normal hotel bar - great seating inside and out and the best milkshake selection in Joburg yet ! Ferrero Roche, peppermint crisp, bar one etc - worth repeat Sunday afternoon -after movies visits.

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Helpful?
Thank trill-i-am
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, responded to this review

Dear trill-i-am, Thank you for taking the time to write a review about your recent experience at the Fire & Ice! hotel. We aim to provide an experience like no other for our GUESTS, so indeed it is something different. Our hotel is known for its milkshakes and it’s a trade mark that keeps our GUESTS coming back. The hotel...

Rondebosch, South Africa
Reviewed June 26, 2014

I really enjoyed staying at Protea Fire & Ice! Melrose Arch. The location was quite convenient, close enough to all the places I needed to be by Johannesburg standards, including the Melrose Arch Mall if a bit of shopping is required. The hotel itself is clean, fresh and fun in terms of the design, and the standard rooms are bigger...

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Helpful?
Thank mmre
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, responded to this review

Dear mmre, Thank you for taking the time to write a review about your recent stay at our fabulous hotel, it was quite delightful to read. The Melrose Arch Precinct is indeed a wonderful location to be situated in; it is convenient and has much to offer. We ensure that the hotel is well maintained making it appealing to all...

Johannesburg, South Africa
Reviewed June 23, 2014

My stay at PH Melrose Arch was absolutely incredible. From the service to the classy rooms to the food. It was breathtaking. Most of all I LOVED the location. Shop during the day party at night what more can you ask for. The hotel was vibey and had a really special feel to it.

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Helpful?
Thank nivashinis
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, responded to this review

Dear nivashinis, Thank you very much for such a wonderful review of our hotel. We are beyond pleased to hear that you had an ‘absolutely fabulous’ stay with us, our STAFF are excellence driven thus providing you, the GUEST with the best GUEST service. The rooms at our hotel are elegantly designed making our GUESTS feel fabulous, we have an...

The Woodlands, Texas
Reviewed June 22, 2014

I expected this hotel to have the quality and service to match it's excellent location. However, I was very disappointed with both. Although the front desk staff was not rude, they were not friendly nor helpful either. The room had the most impractical design for a hotel room that I have ever encountered. It consisted of one room with a...

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Helpful?
Thank LoisTB
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, responded to this review

Dear LoisTB, I am extremely sad to hear that your stay with us was anything but special and I would just like to thank you for such a detailed review. Without your comments we will not know where we are going wrong and can only learn from this! It is apparent that we are failing to deliver on one of...

Vienna
Reviewed June 20, 2014 via mobile

I really enjoyed the stay in this hotel very much. This was my first touch with Protea, but I really like this style very much. Got "Liz Taylor"-room, slept like a baby in comfy bed, the shower is great, room neat and clean. Food in restaurant was very good, but the milk-shakes!!! They were the best I ever had in...

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Helpful?
Thank queenie64
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, responded to this review

Dear queenie64, Wow, thank you so much for the great review of your recent stay with us. It is highly appreciated! It brings both me and the TEAM such great pleasure to know that we were able to play a small role in making your first visit to South Africa a memorable one. We aim to give all of our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The urban, experiential and edgy Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch is the hot-spot in the trendy Melrose Arch Precinct, a unique city within a city, which boasts a variety of trendy retail, gourmet restaurants & leisure amenities. This experiential hotel guarantees to spice-up any visit to Jozi and is aimed at the traveller who enjoys being amidst the energetic urban vibe of the cool city life. The hotel offers the ultimate convenience and accessibility to the M1 highway, Sandton business centre and OR Tambo International Airport. Shuttle transfers to and from the Sandton Gautrain Station are also available. Take full advantage of the innovative 24-hour internet station, to catch up on emails, social networking or perhaps a bit of work. Try our conference facilities and create an energetic 'out-of-office' experience that will definitely heighten the creative senses required in any boardroom or meeting situation. Old Hollywood glamour flows through to your dining experience, at the trendy in-house restaurant, which serves breakfast, lunch & dinner daily, with sumptuous cuisine in an intimate and relaxed dining environment. Return to your room, which offers an LCD television, open plan bathroom and an urban style that will take you back to a bygone era of old Hollywood glamour. And if it's too early for bed - the Bar, which is open from 10h00 until 04h00 serves specialty cocktails and gourmet milkshakes, in an energetic and lively setting. ... more   less 

Additional Information about Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch

Address: 22 Whitely Street | Melrose Arch Precinct, Johannesburg 2076, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: $62 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch 4*
Number of rooms: 197
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Marriott, Travelocity, Priceline, Odigeo and HotelTravel.com so you can book your Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Protea Hotel Fire And Ice! Melrose Arch
Hotel Style:
#11 Luxury Hotel in Johannesburg
#21 Business Hotel in Johannesburg
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Questions & Answers

Here's what travelers have asked, with answers from Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch staff and other travelers.
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Questions? Get answers from Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms facing courtyard quieter”
 of 5 bubbles suezettes, 2 weeks ago | Read review
“Superior King Suite is the best”
 of 5 bubbles aluettev, 3 weeks ago | Read review
“avoid first floor rooms, just in case the Bar becomes noisier than when I stayed.”
 of 5 bubbles Letsgoblues1, Nov 5, 2016 | Read review
“Try the Oreo or the Ferrero Roche Milkshakes. You will go back for more ;)”
  • Stylish!
 of 5 bubbles , Oct 22, 2016 | Read review
“Check your booking when you check in!”
 of 5 bubbles skistar15, Oct 13, 2016 | Read review
5 of 5
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