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    Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch

    22 Whitely Street | Melrose Arch Precinct, Johannesburg 2076, South Africa
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    8/6/2017 8/7/2017
    Savings alert: 17% below average rate
    $163
    $130
    $163
    $130
    $163
    $130
    Traveler (332)
    Room & Suite (124)
    Dining (65)
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    Overview
    • Excellent33%
    • Very good46%
    • Average12%
    • Poor5%
    • Terrible4%
    Travelers talk about
    “milkshake bar” (69 reviews)
    “melrose arch” (207 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    There are newer reviews for Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch
    See the most recent reviews

    291 - 295 of 847 reviews

    Reviewed December 18, 2015 via mobile

    I am writing the review as I stay in Protea for the first night. We arrived last evening and glad we are staying in a very safe compound. Lots of restaurants within walking distance. Check in was easy and we got the room request we...More

    Thank Kris L
    Response from Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded December 28, 2015

    Dear Kris L, Thank you for your review! We are located within the Melrose Arch Precinct, which is a gated community that ensures the safety of our GUESTS as they walk from our doorstep to the many restaurants that it has to offer. I am...More

    Reviewed December 18, 2015

    Décor in this hotel is beautiful!! The rooms are great for couples, not as good when travelling with friends as the shower seat up isn't very private. If you are staying here, you need to try a milkshake .. amazing!! I travelled with 30 travel...More

    Thank laurajayne87
    Response from Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded December 28, 2015

    Dear laurajayne87, Thank you for the amazing review! Our décor depicts the 'Old Hollywood Glamour' with the dramatic black and white with splashes of red. I am glad that you loved it! The rooms are great for couples indeed, but friends can also share the...More

    Reviewed December 11, 2015

    Everything about this hotel is sharp and high fashion. However you can go too far. Many of the chairs had seats that were too long...great if one if 6'3" or more but for average folk you can't sit with your back against the back of...More

    Thank Weyland
    Response from Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded December 28, 2015

    Dear Weyland, Thank you for providing us with feedback on your recent stay with us. Our design is inspired by the ‘Old Hollywood Glamour’, which was well known for its high end fashion. I do however understand that the design may not appeal to all...More

    Reviewed December 10, 2015 via mobile

    Excellent hotel situated at the top of Melrose Arch approximately 30 minutes taxi from Tambo international. I was upgraded to a suite 534, which was perfect for me as I was there for 2 weeks. The staff are super helpful and eager to please. The...More

    Thank Victoria A
    Response from Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded December 28, 2015

    Dear Victoria A, Thank you for the amazing review, it was such a good read! We are fortunate enough to be located within the Melrose Arch Precinct, which as you have noted, is a very centrally located area that makes it much easier for our...More

    Reviewed December 7, 2015

    Tried phoning the evening before to make a reservation, was put though to the restaurant and no one answered. Phoned again and was kept on hold constantly. I then sent an email reservation, unsurprisingly there was no reply to confirm my breakfast reservation. If this...More

    Thank finesse1
    Response from Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded December 28, 2015

    Dear finesse1, Thank you for taking the time to write a review about your experience at our restaurant. There is absolutely no excuse for us not answering your calls or responding to your mails, our GUESTS take president in everything that we do and providing...More

    African Pride Melrose Arch Hotel
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    The Residence Boutique Hotel
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    Four Seasons Hotel The Westcliff Johannesburg
    502 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $109 - $265 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Luxury Hotel in Johannesburg
    • #21 Business Hotel in Johannesburg
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 197
    • Reservation Options
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    • Location
    • South Africa >
    • Gauteng >
    • Greater Johannesburg >
    • Johannesburg
    • Also Known As
    • Protea Hotel Fire And Ice! Melrose Arch
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    Traveler (332)
    Room & Suite (124)
    Dining (65)
    Pool & Beach (11)
    Hotel & Grounds (177)
    Bathroom (23)
    Family and Play Areas (6)
    Business Center & Event Rooms (4)
    Nearby
    Sponsored by:
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    672 reviews
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Sadiegirl21611
    June 3, 2017|
    Answer Show all 4 answers
    Response from Gabrielle_Abrahams | Property representative |
    Hi Sadiegirl, You can correspond with myself, Sisanda the GUEST Relations Manager on this contact number +27 (11) 2184000. Unfortunately Tripadvisor does not allow me to leave my email address. Regards Sisanda... More
    0
    Votes
    jabeywickrema
    January 11, 2017|
    Answer Show all 6 answers
    Response from asiahand1 | Reviewed this property |
    Yes. There are benches right in front of the entrance .
    1
    Vote
    gloria a
    December 25, 2016|
    Answer Show all 5 answers
    Response from djbonez11 | Reviewed this property |
    Hi, it's 25 km's from OR Tambo airport. You could use the Gautrain or Uber, also metered taxi's would be an option. I have not used the shuttle service. You should contact the hotel directly with regards to a tour guide... More
    1
    Vote
    Room Tips
    "Dont forget to choose a room close to the gym and the milkshakes"
    Read review
    "All rooms are quite as the lift does not peep or make any noise"
    Read review
    "Rooms facing the pool are the best"
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    "Tour Groups stay here so review when their Group Breakfast Times are Group flier off lobby - avoid for..."
    Read review
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