We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Protea Hotel Fire & Ice Melrose Arch

Enter dates for best prices
powered by PriceFinder
Best prices for your stay
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Protea Hotel Fire & Ice Melrose Arch
View Map
Add Photo Write a Review

732 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 663: English reviews
Cape Town Central, South Africa
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Had a function at the hotel so stayed overnight and really felt quite comfortable with the room and everything that was available to me. Wireless was good and staff were friendly. Rooms funky 50s style too. Bed comfortable with nice fresh sheets and bedding. I felt the breakfast could be improved on. My highlight was the friendliness and willingness of... More 

Helpful?
Thank Asierra
Cape Town
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This is my hotel of choice for business meetings in Johannesburg. Superb and large rooms, always friendly reception and food and milkshakes in the restaurant that are top notch. Situated in a shopping area with many restaurants and facilities, it can be a destination on its own. Can be busy and noisy over weekends so not a quiet retreat. Good... More 

Helpful?
Thank Salim P
Lyon, France
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great location - easy to have dinner and to walk back to the hotel. Good WiFi. Staff friendly and willing to help. The hotel has a well equipped bar and is known in the area for their delicious milkshakes. Have been staying at this hotel for the last 5 years.

Helpful?
Thank Natalie D
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice Melrose Arch, responded to this review

Dear Natalie D, Thank you for the review. We are very fortunate to be located in the trendy and always expanding Melrose Arch Precinct. A city within a city. We are world famous for our milkshakes, I am hoping you had an opportunity to try one or two. I am thrilled that after so many years of staying with us... More 

Pretoria, South Africa
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We went for late afternoon lunch and I ordered their yummy adult Milkshakes. The flavors are innovative and the taste was just right. Its just as you remember childhood milkshakes to be but with alcohol added and I must say-Divine!. The lounge is tastefully decorated and the waiters are nice and very accommodating. Their have a unisex bathroom which threw... More 

Helpful?
Thank Thabs2015
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice Melrose Arch, responded to this review

Dear Thabs2015, Thank you for the awesome review! Spoken like a true Fire and Ice! ambassador. Like you say on your review, we definitely do not do things by the norm. That is why we are BOLD, SLICK AND SEXY. I am thrilled that the Hotel was what you expected and much more. I love that we totally made an... More 

Melbourne, Australia
Level Contributor
119 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for a conference. Great location in the midst of a shopping centre and restaurants but not sure how well placed this hotel is if you are being a tourist. Quirky rooms with shower in the room and rooms themed along the lines of Hollywood movies. Food here is reasonable too - the burgers are really yummy.

Helpful?
Thank Terrybelle1966
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice Melrose Arch, responded to this review

Dear Terrybelle1966, Thank you for the review. 'Quirky and a bit of fun' is definitely us. You can tell we love the old Hollywood look as you enter the hotel. It resonates with you fully when you walk the passages of the Hotel. Our concierge desk is always available to assist our tourist GUESTS with their travel needs, as we... More 

Johannesburg
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Chic hip and stunning hotel , only dislike was open shower in the room which is not what we were accustomed to . The Melrose Arch precinct is all one needs for a weekend with ambiance of european feel. Will def frequent again

Helpful?
1 Thank Mohammed E
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice Melrose Arch, responded to this review

Dear Mohammed E, Thank you for the review. The Fire and Ice! boasts of unique style and is inspired by the old Hollywood glamour, making all our GUESTS feel like stars the minute they walk in. Our décor and room set up is very young at heart and we truly do understand that it is not always to everyone's taste.... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I love the Fire and Ice hotel range. The hotels are modern and edgy, make the best milkshakes and the service is great too. Check in was quick and efficient as so was room service and the waiter at the restaurant. Overall, a great experience. Would definitely stay here again in the future.

Helpful?
Thank Aziza M
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice Melrose Arch, responded to this review

Dear Aziza M, Thank you for the awesome review. The Fire and Ice! brand is very quirky. We call ourselves the naughty teenagers of the Protea group. We always keep it authentic and slick. We are thrilled that we met and exceeded your expectations and that you had the chance to try our world famous milkshakes. When you come visit... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

As a recent guest staying at Melrose Arch Fire and Ice I wanted to write about my recent experience at this lovely hotel. From the moment I arrived at reception to check in I was welcomed by lovely smiling faces who made the process quick and easy. Just what you want after a long journey to get there. The Hotel... More 

Helpful?
Thank Alexi J
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice Melrose Arch, responded to this review

Dear Alexi J, What a beautiful review! Thank you. It was am absolute pleasure to have met you on check out. It is always great to put faces to the GUEST names. We are truly lucky to have you as a Fire and Ice! ambassador. Such beautiful words indeed. Thank you. We look forward to welcoming you back home soon.... More 

Vilnius, Lithuania
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is was the best hotel experience I ever encounters. I am one of the Platinum Premiers and lifetime with Marriott and the Reception Manager has really recognized my status, was able to provide a bespoke experience. It was amazing.

Helpful?
Thank Vaiduks
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice Melrose Arch, responded to this review

Dear Vaiduks, Thank you for taking the time to review you recent stay at the Protea Hotel Fire and Ice! Melrose Arch. The TEAM always strives to provide our GUESTS with the best GUEST service, I am over joyed that you were able to experience this in true Fire and Ice! style. Looks like you have found yourself a home... More 

Global Traveler
Level Contributor
106 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well located in an exceptional modern and upper end neighborhood in Johannesburg this is a great place to stay for a few days of business or holiday. Staff is quite good in reception, concierge and bell service as well as house keeping. Dining room - I only did breakfast was spotty - explaining crisp bacon was hard. Without being busy... More 

Helpful?
Thank truetray
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice Melrose Arch, responded to this review

Dear truetray, Thank you for the review. 'A city within a city' would be the perfect explanation of the Melrose Arch Precinct. Bold and Slick just the Fire and Ice! brand. Our unique breakfast serving is a favorite amongst our GUESTS and the most busiest time of the day. Non the less it does not excuse waiting five minutes for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

317 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (277)
Viewed
Bathroom (17)
Viewed
Room/Suite (84)
Viewed
Hotel & Grounds (31)
Viewed
View from Room (5)
Viewed
Pool/Beach Area (9)
Viewed
Dining (39)
Viewed
Business Center/Function Rooms (1)
Viewed
Family/Play Areas (2)
Viewed
Other (89)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Room/Suite (11)
Viewed
Pool/Beach Area (2)
Viewed
Dining (10)
Viewed
Hotel & Grounds (6)
Viewed
Bathroom (2)
Viewed
Family/Play Areas (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Johannesburg hotels
0.1 mi away
African Pride Melrose Arch Hotel
2.0 mi away
Crowne Plaza Johannesburg - The Rosebank
2.3 mi away
The Residence Boutique Hotel
The Residence Boutique Hotel
#1 of 73 in Johannesburg
5.0 of 5 stars 562 reviews
Show Prices
Show Prices
Show Prices
3.5 mi away
Four Seasons Hotel The Westcliff Johannesburg
2.3 mi away
Genesis All-Suite Hotel
Genesis All-Suite Hotel
#16 of 73 in Johannesburg
4.0 of 5 stars 265 reviews
5.6 mi away
Faircity Mapungubwe Hotel Apartments
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The urban, experiential and edgy Protea Hotel Fire & Ice! Melrose Arch is the hot-spot in the trendy Melrose Arch Precinct, a unique city within a city, which boasts a variety of trendy retail, gourmet restaurants & leisure amenities. This experiential hotel guarantees to spice-up any visit to Jozi and is aimed at the traveller who enjoys being amidst the energetic urban vibe of the cool city life. The hotel offers the ultimate convenience and accessibility to the M1 highway, Sandton business centre and OR Tambo International Airport. Shuttle transfers to and from the Sandton Gautrain Station are also available. Take full advantage of the innovative 24-hour internet station, to catch up on emails, social networking or perhaps a bit of work. Try our conference facilities and create an energetic ‘out-of-office’ experience that will definitely heighten the creative senses required in any boardroom or meeting situation. Old Hollywood glamour flows through to your dining experience, at the trendy in-house restaurant, which serves breakfast, lunch & dinner daily, with sumptuous cuisine in an intimate and relaxed dining environment. Return to your room, which offers an LCD television, open plan bathroom and an urban style that will take you back to a bygone era of old Hollywood glamour. And if it’s too early for bed - the Bar, which is open from 10h00 until 04h00 serves specialty cocktails and gourmet milkshakes, in an energetic and lively setting. ... more   less 

Additional Information about Protea Hotel Fire & Ice Melrose Arch

Address: 22 Whitely Street | Melrose Arch Precinct, Johannesburg 2076, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: $73 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel Fire & Ice Melrose Arch 4*
Number of rooms: 197
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Marriott, Hotels.com, Hotwire, Travelocity, HotelTravel.com, Odigeo, Agoda and Priceline so you can book your Protea Hotel Fire & Ice Melrose Arch reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Protea Hotel Fire And Ice! Melrose Arch
Hotel Style:
#12 Luxury Hotel in Johannesburg
#22 Business Hotel in Johannesburg
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay