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Protea Hotel Fire & Ice Johannesburg Melrose Arch

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Traveler (388)
Room & Suite (165)
Dining (69)
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Overview
  • Excellent32%
  • Very good46%
  • Average13%
  • Poor5%
  • Terrible4%
Travelers talk about
“milkshake bar”(74 reviews)
“melrose arch”(227 reviews)
“hollywood theme”(11 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Protea Hotel Fire & Ice Johannesburg Melrose Arch
Special Offer: 50 Shades of Fire & Ice!
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Offers from Protea Hotel Fire & Ice Johannesburg Melrose Arch
Special Offer: 50 Shades of Fire & Ice!
Hotel deals
Rooms
Apr 29Apr 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,049)
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936 results
Traveler rating
302
399
130
56
49
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LanguageEnglish
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302
399
130
56
49
Show reviews that mention
All reviewsmilkshake barmelrose archhollywood thememovie starstrendy hotelfirst floorgated communitytravel desksafe locationrestaurants and shoppinghotel is situatedfelt very safebusiness hotelcape townsouth africamilkshakesshower
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1 - 5 of 936 reviews
Reviewed yesterday via mobile

Got upgraded to a suite being a platinum member and wish I didn’t. Suite is noisy from the construction across the road and when that stops, the highway in the middle of the night starts. Staff lack of empathy and don’t know how to resolve...More

Thank GTAUH
Reviewed 1 week ago via mobile

Good hotel, nice and modern with an interesting design and layout inside the rooms. It is located in a nice area with lots of restaurant and venues for a nice night out. I was somehow disappointed about breakfast. Choice is very limited and staff are...More

Thank Sergio S
Reviewed 1 week ago

Stayed here on the 1st night and last 2 nights of a 15 night South Africa trip. This is a poor quality property. Issues below in order of annoyance: BREAKFAST Despite a large breakfast staff of 4-5 people just standing & talking, it was challenging...More

1  Thank MAreviewer
Reviewed 1 week ago

Once you arrive in the lobby, you'll realize it is an "era" themed hotel. A through back to the high fashion days of Hollywood actually ( although you are in South Africa ). It is a small lobby but that's actually fine as you are...More

Thank Arthur B
Reviewed 1 week ago

Great room, modern, close to airport, in the middle of a safe area... staff were very helpful , and breakfast was awesome. Visible men security out on the street was comforting. We did not stay long, cause we were in transit to other areas. Glad...More

Thank SpiritCurvesGregor
Response from Gabrielle_Marnewick, General Manager at Protea Hotel Fire & Ice Johannesburg Melrose ArchResponded yesterday

Dear SpiritCurvesGregor, Thank you for taking the time to review your recent stay at the Fire & Ice! The TEAM at the Fire & Ice! are always GUEST focused and always aim to exceed our GUESTS expectations. The Melrose Arch is a an awesome place...More

View more reviews
Most Booked Properties in Johannesburg, South Africa
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Business Center with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$117 - $263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Johannesburg
#20 Business Hotel in Johannesburg
Room types
Suites, Non-Smoking Rooms
Details
Price range
$117 - $263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Johannesburg
#20 Business Hotel in Johannesburg
Room types
Suites, Non-Smoking Rooms
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Traveler (388)
Room & Suite (165)
Dining (69)
Pool & Beach (11)
Business Center & Event Rooms (9)
Family and Play Areas (6)
Questions & Answers
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Erica M
December 21, 2017|
AnswerShow all 7 answers
Response from David H | Reviewed this property |
Use Uber it’s cheaper and more reliable
1
Vote
Tom U
August 26, 2017|
AnswerShow all 4 answers
Response from Gabrielle_Marnewick | Property representative |
Hi Tom U, Our pool size is 15.8 meters in length. If you would like an Olympic size pool for you to be able to swim laps, you can purchase a Virgin Active day pass for R230.00 at reception and enjoy their Olympic size pool... More
1
Vote
Tom U
August 26, 2017|
AnswerShow all 10 answers
Response from Gabrielle_Marnewick | Property representative |
Dear Tom U, Our best available rate does not include breakfast. Our full English breakfast is R195.00 per person.
0
Votes
Room Tips
"Hotel Restaurant is great. However, you will be within a 2-3 min walk to some great other dining choices..."
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"ask for courtyard view as there is construction going on all around JoBurg"
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"Do not be near construction!"
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"Make sure you don't face onto the building works that are under way in front of the hotel."
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