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Garden Court Mthatha

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Garden Court Mthatha
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117 Reviews from our TripAdvisor Community

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Showing 110: English reviews
New York City, New York
1 review
3 of 5 stars Reviewed yesterday NEW

I am not satisfied with the rate for my stay, plus the front office changes the rate with out any reasonable cause. I face a problem with the payment. I am not using my card benefits. the kitchen is not serving any Halal Food.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank ismailabdelaziz2016
Rustenburg, South Africa
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This was my first experience with Garden Court, and I was really surprised at the warm welcome the staff gave me upon arrival. They made me feel special, the food was excellent and the overall impression is a well-organised, effective establishment. The only negative response is on the visiting dignitaries that park wherever they see a space, although there are... More 

Helpful?
Thank 458johans
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for taking time to post your comments on this platform. We appreciate your support and we will continue working hard ae ensuring that we meet and exceed our guest expectations. We have also not your comments about dignitaries motor cade, we monitor closely. Kind Regards, Andrew More 

Empangeni, South Africa
1 review
5 of 5 stars Reviewed 3 weeks ago

Everything was excellent. We always book at the UMthatha Garden Court when ever we visit relatives at uMthatha. Keep up the good work. What is great is that although it was very cold we could not feel it.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank thembapatricks
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very for a positive feedback, we appreciate your time taken to post your reviews on this platform. Indeed it helps to continue working hard ensuring that we meet all your expectations. Kind Regards, Andrew More 

Cape Town Central, South Africa
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very welcoming warm staff attitude all over. Good service! For an old garden court, the level of service and people skills lend one to quickly forget the pale walls that is the outside envelop of the building.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Pantherz78
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for taking time to post your comments, we appreciate your feedback and it assist us to continue working hard ensuring we meet and exceed our guest expectations. Kind Regards Andrew More 

Bhisho, South Africa
1 review
5 of 5 stars Reviewed 4 weeks ago

It was a pleasant experience. I had absolutely no problem or something remotely close to that. Perhaps you should consider having cover for one who has parked the car far away - just in case it is raining.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank simonpX2935HO
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for such encouraging response. We are busy planning renovations, we will cover most of things which our guest have requested to see. We thank you for your continuous support. Kind Regards, Andrew More 

Midrand, South Africa
1 review
4 of 5 stars Reviewed June 13, 2016

I had a wonderful stay at Mthatha Garden Court. WiFi limit should be increased to at least 500MB or more per day. The security though was good there is too much signing in every time the guest enters the gate.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank gashiam
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear reviewer Thank you very much for taking time to post comments in this platform. We appreciate your contributions in improving our standard and service. We have noted your comments, I am sure in the near future will address us as the technology changes. Thank you for supporting GC Mthatha. Kind Regards, Andrew More 

East London, South Africa
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed June 9, 2016

The outside environment in the hotel is appealing and from a window in the hotel first floor room one has got excellent view of the Mthatha town and its townships. I enjoyed my stay at the hotel starting from the check in, comtortability of the room, dining experience and check out was in less than a minute

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Mziwoxolo
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for the feedback, we appreciate your continuous support and partnership. It is indeed a unique part of our business to ensure our partners are happy with our service. We will continue working hard ensuring we exceed guest expectations. Kind Regards, Andrew More 

Pretoria
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed May 29, 2016

Some nowadays renovations needed to meet the standard of other Garden Court hotel throughout the country. More attention during breakfast by waiters to clients just for completion of good service. by Garden Court

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Msawenkosi S
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for taking time to post your comments in this platform. We appreciate your contributions in participating to improve our standards and service. We have a programme in place to address the issues of service raised. I am pleased to inform you that refurbishment should start later this year. The communication will be sent out... More 

Western Cape
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 21, 2016 via mobile

I was disappointed by this hotel as I received better value at other similar hotels in this group. The bedding is clean but the carpets are old and the rooms and bathrooms really require attention. Food is also average. Some of the staff are friendly and helpful. Would be great if there are improvements the next time I visit. Until... More 

Helpful?
Thank Waads07
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for taking time to post your comments here. We appreciate your feedback and participation in improving our standards and service. I am pleased to inform you that all parties involved including the landlord have agreed to start with refurbishment as soon as possible. If all plans go accordingly we should start at the beginning... More 

East London, South Africa
Level Contributor
3 reviews
4 of 5 stars Reviewed May 12, 2016

Only the Wi-Fi system that is a problem, it needs to be attended and upgraded. I could not connect at all that day. I was helped when I checked in to try and connect and I thought I was connected. Surprisingly when I tried to make whatsapp conversation I could not get through.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank yolandathandilem
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for taking time to post your comments on this platform. We appreciate your continuous support and contributions in improving our standards. WI-FI will be upgraded with additional receivers inside the Hotel, this should address the speed of connection. We sincerely apologise for inconvenience this might have caused. Kind Regards, Andrew More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Formerly the heart of the Transkei, Mthatha is a bustling city that embodies an eclectic mix of old world South Africa and the new. It is a growing business centre and many companies use the city for conferences and events. The Garden Court Mthatha is hospitable, offering the friendly service that is common to the area. It offers access to the Nelson Mandela Metropolitan University as well as the city centre, an efficient airport and the national highway. ... more   less 

Additional Information about Garden Court Mthatha

Address: Nelson Mandela Drive, Mthatha 5100, South Africa
Location: South Africa > Eastern Cape > Mthatha
Price Range: $30 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Garden Court Mthatha 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Garden Court Mthatha Hotel Mthatha
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