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Whalesong Hotel & Spa

109 reviews
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Traveler (50)
Room & Suite (18)
Dining (6)
Overview
  • Excellent19%
  • Very good25%
  • Average29%
  • Poor19%
  • Terrible8%
Travelers talk about
Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (109)Write a Review
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All reviewsnice hotelexcellent restaurantstayed here for nightsgarden route tripspacious roomsminute drivebeautiful beachcoastlinebalconiesplettlagoon
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1 - 5 of 78 reviews
Reviewed 5 days ago via mobile

Nice room but there wasn’t iron, hair dryer and ar conditioning.. They do charge you 55 rands for the breakfast buffet and if you want eggs they charge extra.. that was awful! They could put 50 rands more in the price of the hotel and...More

Thank Iv S
Response from Bridget V, client liason at Whalesong Hotel & SpaResponded 3 days ago

Morning Iv S Thank you for taking the time to review your stay at whalesong hotel & spa. We are delighted to read that you had a legendary stay and enjoyed the rooms. It is important to note that our rates are based on the...More

Reviewed 5 days ago via mobile

We were a little concerned to read the negative recent reviews posted but on arrival these concerns were quickly alleviated. Large refurbished room with nice modern decor, comfy bed with good thread white cotton sheets, aircon that worked and large ensuite bathrooms with bath and...More

Thank cjwinthesun
Response from Bridget V, client liason at Whalesong Hotel & SpaResponded 3 days ago

Good day cjwinthesun Thank you for your feedback on your stay at Whalesong hotel & spa. We are delighted to read that you enjoyed your stay. Your wonderful comments regarding the hotel and staff have been passed onto the whalesong team. We do hope to...More

Reviewed 1 week ago via mobile

We came to plettenberg for a family beach holiday, adbon arrival to the hotel, were greeted with such a delightful reception. We were handed the keys to our rooms, and we didnt walk far to our rooms. We walked past the pool on the way...More

Thank Max V
Response from Bridget V, client liason at Whalesong Hotel & SpaResponded 1 week ago

Dear Max V Thank you very much for your wonderful review on Whalesong Hotel & Spa. We are delighted to read that you enjoyed your stay and will be sure to pass on your compliments to the Whalesong Team. We look forward to welcoming you...More

Reviewed 1 week ago

The room lacked lighting. The bed was comfortable. The shower was terrible. not been cleaned at all. Drain cover in the shower was disgusting and mucky. The walls had not been cleaned and ceiling was mouldy. Toilet was old and badly positioned. Sheets were not...More

Thank reenakanjee
Response from Bridget V, client liason at Whalesong Hotel & SpaResponded 1 week ago

Good Morning reenakanjee Thank you for taking the time to provide feedback on your stay at Whalesong hotel & Spa. It is with disappointment that we read your review of your stay. We strive to create a truly legendary experience for all our guests and...More

Reviewed 2 weeks ago

On arrival there was a walk to reception which is not suitable for my elderly parents. Rooms not 4 star at all! Black algae on ceiling in bathroom .. toilet seat bubbled ! So bad we moved hotels. Tried to get some money back as...More

Review collected in partnership with this hotel
Thank megh2018
Response from Bridget V, megh2018 at Whalesong Hotel & SpaResponded 2 weeks ago

Dear megh2018 From the offset we would like to apologize for your stay at Whalesong Hotel & Hydro being anything less than satisfactory. Although our Manager did everything she could to try and accommodate your parents by moving them to the closest room to the...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Room Service
Spa
Hotel Amenities
Free Parking
Laundry Service
Room Service
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Details
Price range
$75 - $171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$75 - $171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (50)
Room & Suite (18)
Dining (6)
Pool & Beach (2)
Hotel & Grounds (35)
Bathroom (6)
Business Center & Event Rooms (1)
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Room Tips
"Heated blankets during winter."
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"Clean the room before your guests arrive."
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"Add complementary cool drinks rather than one bottle of water."
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"wouldn't recommend staying here to anyone"
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