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The Plettenberg Hotel

Travelers' Choice award winner
Garden Route 40 Church Street, Plettenberg Bay 6600, South Africa
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422 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Grabouw, South Africa
Level Contributor
88 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed for 2 nights with a big group. 40+ persons. For a 5 star hotel I was a bit disappointed as the rooms are average and are in need of a make over. The breakfast menu and spread is very average and the same as in a 3 or 4 star hotel. One expects a bit more these days!... More 

Helpful?
Thank 506baba
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear 506baba, Thank you for taking the time to write your comments and as much as I am very disappointed that we did not deliver to your expectations I am very grateful for your feedback as it certainly highlights areas we need to work on. As we are primarily a leisure hotel and the whole concept of accommodating big groups... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We have spent more than 2 weeks in that very remarkable hotel. It is outstanding. The location allows a more than 180° ocean view - from several rooms, from the outside portion of the restaurant and from the pool area. Very well equipped rooms, very friendly staff, a very good breakfast buffet with tasty additional selections. Wonderful blue skies, however,... More 

Helpful?
Thank Hartwig E
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Hartwig E, It was such a wonderful experience for us too having you at the hotel for such a long stay. You are certainly now very much part of the family. I am very pleased to read that you truly enjoyed your experience with us - the views, restaurant, rooms and staff all make up what we are all... More 

Cape Town Central, South Africa
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Plettenberg Hotel is a must for all travellers visiting Plettenberg Bay. Located almost right at the beach, this hotel offers super service and very comfortable rooms. Best dinner and best breakfast we have had in a long time :)

Helpful?
Thank Yonkana
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Yonkana, Thank you for your wonderful review. we are so very pleased that you enjoyed your time with us and that you were so happy with the level of service and the standards and comfort of our rooms. Our chef will be over the moon with delight that you enjoyed our breakfast and dinner so much. We look forward... More 

India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

A good stay, large comfortable rooms with an awesome view of the ocean. We were visiting with family and friends and had a very comfortable and pleasant experience. The staff was very accommodating to all the requests. Being vegetarians they had good options and were ready to go out of their way to prepare things off the menu for us.

Helpful?
1 Thank Snehajajodia
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Snehajajodia, Thank you for taking the time to provide feedback of your recent visit to The Plettenberg. We are very happy to hear that your stay with friends and family was so enjoyable and that we were able to play a small part in that. I am glad to hear that you were happy with your rooms and with... More 

Nottingham, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 24, 2016

Lovely hotel situated on headland overlooking the bay. Bright, airy and large room with good bathroom. Extremely good restaurant - breakfast and dinner both highly recommended. Wine list extensive. Views from the swimming pool area are exceptional. Service is friendly and; on the odd occasion when things were not quite perfect it seemed to bother the hotel far more that... More 

Helpful?
Thank breaktaker2015
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Breaktaker2015, Thank you for your amazing review of our hotel. We are so very pleased that you had such a great experience with us. I know that I have said this before, and most certainly will say it again - we are exceptionally lucky that we are able to share some of the most breathtakingly beautiful parts of the... More 

Frinton-On-Sea, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2016

Our coach group visited this hotel on 19th April. We had missed lunch elsewhere so were presented with a beautiful array of sandwiches on our arrival (without any fuss). The rooms were beautifully decorated with lovely views of the sea. The dinner was extremely good and the breakfast was quite amazing - a huge variety of foods all beautifully presented.... More 

Helpful?
Thank pamatoldroad
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Pamela, Thank you for the wonderful comments you have written about your experience of The Plettenberg. As the new General Manager that has just taken over from Jo who you would have met during your stay with us I could not be happier with your feedback. This is a truly amazing property that has so many attributes but I... More 

Durban, South Africa
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 13, 2016

I cannot fault this hotel. Our stay was awesome! Our room was spacious & very comfortable & the view of the ocean was spectacular! We ate at The Seafood restaurant which was also very good. Breakfasts were top class & the food was always piping hot. Staff are very friendly and service was outstanding. We look forward to our return... More 

Helpful?
Thank WendyBlair13
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Mr. and Mrs. Blair, It was such a great pleasure to have you with us and we are extremely happy that you enjoyed your experience at the hotel. We are indeed very fortunate to have such incredible views of the ocean from our rooms and I am glad you made the most of it. This is wonderful feedback on... More 

India
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 4, 2016

Had a get stay at this hotel. Great staff and great people who made us feel at home. They looked after every comfort that we wanted and made sure the kids too were comfortable. The food was also good.no issues for veg food as they would try and do the best they could .

Helpful?
Thank payal03
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Payal03, It was our pleasure to have you and your family in our home in Plettenberg Bay. We are so very pleased to hear that you had such a wonderful experience with us. Our staff are our greatest asset and we pride ourselves on aiming for the highest level of service and standards possible and we are very pleased... More 

Aarhus, Denmark
2 reviews
5 of 5 stars Reviewed June 4, 2016 via mobile

Absolute beautiful hotel and location with a stunning view. Perfect for couples and family's. Our three boys ( 6,11,14) loved it😊 even though there were most couples. Fantastic beach and we borrowed some boards for wave surfing. I didn't find the city near the hotel very interesting

Helpful?
Thank Marie-8240
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Marie, Thank you for such wonderful feedback. We are very happy to hear that you and your family enjoyed your experience with us while in Plettenberg Bay. It is true that we have some of the most beautiful beaches on the South African coastline and we are glad that the young men had an opportunity to do some surfing.... More 

Centurion, South Africa
Level Contributor
480 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 765 helpful votes
5 of 5 stars Reviewed May 26, 2016

When we planned our Garden Route trip we realized that we will be passing through Plettenberg Bay in conjunction with my birthday. Needless to say my husband and I looked at each other and without hesitation said “The Plettenberg”. We still treasure very fond memories of our stay at the Plettenberg nearly 11 years ago for our honeymoon (4 nights).... More 

Helpful?
1 Thank zerwickrenatevictor
MJBirch, General Manager at The Plettenberg Hotel, responded to this review

Dear Zerwickrenatevictor, Thank you for immediately thinking of The Plettenberg and sharing your birthday with us. I am so very pleased to hear that you hold such fond memories of your honeymoon and it was a great pleasure to welcome you back to the hotel. Thank you for your wonderful review of our hotel - We take great pride in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The Plettenberg - situated on a rocky headland in Africa's most spectacular coastal resort - is the ultimate escape. The 37 luxury rooms and suites, showcase the most breathtaking vistas in Southern Africa. With views of the ocean, mountains and endless stretches of golden beach, The Plettenberg is situated in the heart of the adventure-rich Garden Route, world-renowned for its excellent selection of outdoor activities. From regular dolphin and whale sightings to bungee jumping, treetop canopy tours and other more daring pursuits in the surrounding countryside. The Plettenberg is the ideal place to both relax and unwind - or recharge and reinvigorate - through a series of sensational endeavours. At The Plettenberg the charming service, exceptional cuisine, which is overseen by The Collection by Liz McGrath’s Grand Chef, Peter Tempelhoff, and the setting combine to create the ultimate story, one of a South African seaside property unlike any other. ... more   less 

Additional Information about The Plettenberg Hotel

Address: Garden Route 40 Church Street, Plettenberg Bay 6600, South Africa
Location: South Africa > Western Cape > Plettenberg Bay
Price Range: $174 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Plettenberg Hotel 5*
Number of rooms: 37
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Plettenberg Bay
#1 On the Beach Hotel in Plettenberg Bay
#2 Luxury Hotel in Plettenberg Bay
#2 Romantic Hotel in Plettenberg Bay
#5 Family Hotel in Plettenberg Bay
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