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Blue Lagoon Hotel & Conference Centre

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Blue Lagoon Hotel & Conference Centre
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200 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Durban, South Africa
Reviewed yesterday NEW

This Hotel is totally over priced for what it offers. The rooms are dated and the bathrooms are aged. There is no wifi available in the rooms. Staff just grim when asked why, no real solution for no wifi!!! As a business man this is very annoying especially after we enquired about it and were told there is wifi. Will...

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Helpful?
Thank 857johanv
East London
Reviewed 2 days ago NEW

Poor Services, my room was not cleaned, the sheets were not changed the entire week. I reported to the front desk but still no clean sheets were supplied. In future please do random inspections to ensure that such things do not happen to other people.

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Helpful?
Thank entlep
BlueLagoonHotel, General Manager at Blue Lagoon Hotel & Conference Centre, responded to this review

Thank you for taking the time to write a review and highlighting the poor service you received. This is definitely not the standard that we expect nor strive to deliver. I sincerely apologize for this poor service that you experienced. Corrective measures have been put into place to ensure that this is not repeated. It is through direct feedback such...

Darling, South Africa
Reviewed 3 days ago NEW

Threadbare towels, peeling paint, funny odour in the room. Toiletseat looks very well-used, take santising wipes with. In desperate need of an upgrade. Very friendly reception staff and great looking reception area which makes the room even more disappointing.

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Helpful?
Thank owen37
BlueLagoonHotel, General Manager at Blue Lagoon Hotel & Conference Centre, responded to this review

Thank you for pointing out our poor room standards, these are currently being addressed and new linen is being put into the rooms as well as room maintenance being undertaken more vigorously. The public areas have recently been upgraded and I am delighted that this was well received by you. Thank you.

Berlin, Germany
Reviewed 5 days ago NEW

We hat a great stay in Bluetooth lagen Hotel. A nice view from the terrace. It was all clean and a perfekt Service. The Food in the evening was Not very good. The Breakfast was perfect. We World Code back again.

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Helpful?
Thank Juergen S
BlueLagoonHotel, General Manager at Blue Lagoon Hotel & Conference Centre, responded to this review

Thank you for your review.

East London
Reviewed 2 weeks ago

A very dedicated staff and are always ready to provide excellent service. Breakfast is excellent and the evening buffets are varied with considerable quality and tasty items to choose from. recommended for business or leisure

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Helpful?
1Thank victorsF5617NH
BlueLagoonHotel, General Manager at Blue Lagoon Hotel & Conference Centre, responded to this review

Thank you for your feedback.

East London
Reviewed October 20, 2016

Nice location with nice view. Busy with renovations which was a bit of a downer but overall a nice place to stay. This is my 3rd stay here and generally cannot complain. Breakfast was good however the service in the breakfast area was a bit of let down. But not so much so that it spoilt my stay. I would...

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Helpful?
1Thank chenenek
BlueLagoonHotel, General Manager at Blue Lagoon Hotel & Conference Centre, responded to this review

Thank you for your review, and we are delighted with the new pub and restaurant.

East London
Reviewed October 18, 2016

The facility offers the best service in East London. The location , the friendliness of staff and the overall service is tremendous. The hotel's biggest asset is the staff at the reception- they are among the best in the industry.

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Helpful?
Thank xolilen412
East London
Reviewed October 2, 2016

Independent though a hotel. I will recommend it to anyone. Though i came late, i would have loved to see it in the day and spend sometime. What i saw - could tell that it offers goood holiday. The restaurant though could do better. The smell of the food hangs in the background as though there is no clear ventilation...

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Helpful?
Thank malekad2016
Pretoria, South Africa
Reviewed September 28, 2016

i mostly enjoy a bit of a taste with nature in it so your facilities just provided that and i was thrilled. i would just like to suggest that you improve your road sign boards, perhaps put a bit more from the main road.

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Helpful?
Thank mahoam
Port Elizabeth, South Africa
Reviewed September 27, 2016

Will definitely go back again and also recommend Everything was perfect,the breakfast was superb The view we had facing the river was awesome We did our booking via email and everything was handled so wel

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Helpful?
Thank cynthiaw389
Questions? Get answers from hotel staff and past guests. Ask a question

37 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Blue Lagoon Hotel & Conference Centre

Address: Blue Bend Place | P.O. Box 2177, East London 5205, South Africa
Location: South Africa > Eastern Cape > East London
Price Range: $103 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Blue Lagoon Hotel & Conference Centre 4*
Number of rooms: 103
Reservation Options:
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Hotel Style:
#2 On the Beach Hotel in East London
#4 Luxury Hotel in East London
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Questions & Answers

Questions? Get answers from Blue Lagoon Hotel & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The Lagoon rooms are the best.”
  • Stunning views
  • Lounge area
  • Lovely views from the room
 of 5 bubbles saffatraveler2015, Apr 11, 2016 | Read review
“Apartment style is amazing because most are facing the Beachfront! :)”
 of 5 bubbles samstalteri, Apr 6, 2016 | Read review
“Units along the lagoon would have the best views”
 of 5 bubbles HamzK, Oct 12, 2015 | Read review
“You have the option of self catering as well”
 of 5 bubbles lacb2015, Oct 10, 2015 | Read review
“Ask for a front row room so you can enjoy the view!”
  • View from our room!
 of 5 bubbles JaxRose, Aug 9, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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