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Premier Hotel Regent

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136 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Johannesburg, South Africa
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

There is quite a lot of renovation happening at this hotel to bring it back to its former glory. This did not disturb me at all, although being on businesses I was wasn't there during the day. A couple of items could be improved - there is no TV in the bedroom and no hair dryer. Other than that the... More 

Helpful?
Thank CoralB999
Pretoria, South Africa
1 review
3 of 5 stars Reviewed 1 week ago

Had a great stay in the hotel, I do however have a problem with the ironing arrangements, I was almost late for my meeting because there was a long queue in the ironing room and the data is too small,

Review collected in partnership with this hotel

Helpful?
Thank 111siyabonga
East London, South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything was good. Taking into consideration the ongoing renovations. Maybe the hotel can do with news channels. In particular 24 hour news channels. Other than that I'm off the view that all ws wel

Review collected in partnership with this hotel

Helpful?
Thank 425sj
StayPremier, General Manager at Premier Hotel Regent, responded to this review

Dear 425sj, Thank you for your review of our establishment, it is very pleasing to hear of your pleasant stay with us. I will most certainly look into the matter of a 24 Hour News channel and hopefully this will be concluded by your next visit to the hotel so that you may have the pleasure of enjoying this addition.... More 

alice
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I had fun, everything is fine at Regent it really improved so much. Food is perfect, bedding is clean, they must only put in another tv in the room. This is issue of room service must also be looked at, it's quite expensive to pay for another R25 out of the charge u received for the buffet.

Review collected in partnership with this hotel

Helpful?
Thank thozama2016
StayPremier, General Manager at Premier Hotel Regent, responded to this review

Dear Thozama2016, Thank you so much for your ever so positive feedback, I am so pleased that you enjoyed your stay with us. We are currently undergoing a refurbishment and as a part of this new TVs will be added to the rooms, on its completion we are hoping that you will once again stay with us and be able... More 

Port Elizabeth, South Africa
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Pleasant atmosphere with lots of surrounding activities. Unacceptable and disrespectful by maintenance officials who stormed into the room. Two single beds in my room were not proper at all. Otherwise staying at Premier Hotel always magnificent.

Review collected in partnership with this hotel

Helpful?
Thank 70andilen
StayPremier, General Manager at Premier Hotel Regent, responded to this review

Dear 70andilen, Thank you for your feedback, I would firstly like to apologise for the incident with the maintenance staff and assure you this will be addressed with their management. As we are still undergoing our refurbishment many of the rooms are yet to receive their new beds, we do apologise that your bed was not to your expectation but... More 

Grahamstown, South Africa
Level Contributor
43 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was really concerned when I was told by my employer that I would be booked into a 3 star hotel. All sorts of horrible images flooded to my mind. I was pleasantly surprised. nice rooms, comfortable bed, clean and stunning sea views (if you are lucky like I was to get a sea facing room). There is free wifi.... More 

Helpful?
Thank Abongile S
StayPremier, General Manager at Premier Hotel Regent, responded to this review

Dear Abongile S, What a pleasure it was to read your review. I am truly pleased that we rose above your expectations. I will most definitely addressed the issue of variation of food with the Kitchen and on your next stay with us we will hopefully once again exceed your new expectations. Kind regards, Francois van Zyl More 

Mthatha
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Beautiful and good stay always. Thanks to Zukie, Nombulelo and to everyone who always probide excellent hospitality there. Always enjoying to be a guest at Premier Hotel. Please change showers. They are old fashion and cannot supply water properly.

Review collected in partnership with this hotel

Helpful?
Thank 174tds
Johannesburg, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel, very nice people also frendly and professional.Am looking forward to visit Premier Hotel Regent. And i saw it is under construction, this means its going to be nicer when its done. Nice view of the ocean.

Review collected in partnership with this hotel

Helpful?
Thank pulet2016
Butterworth, South Africa
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 16, 2016

I arrived at a time when I had just had caught flu badly. The reception was quite understanding and happily organized room service for me. Although I was sickly, I felt good but I was not happy that there was no heater in the bedroom, because I was literally shivering from cold, but once I got into bed, I was... More 

Review collected in partnership with this hotel

Helpful?
Thank vuyanid2015
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 11, 2016

I stayed in this hotel for three nights while on a conference. The longest three nights of my life. Firstly, the hotel is undergoing renovations. So don't bother sleeping past 7am because it is LOUD. Drilling, bashing, nailing, shouting - you name it. Don't bother taking an afternoon nap either. Secondly, If your room is not sea-facing, you have NO... More 

Helpful?
2 Thank Angelique C
Premier H, General Manager at Premier Hotel Regent, responded to this review

Dear Angelique C Firstly I would like to sincerely apologise for the Noise and absence of hot water due to the renovations. We as a hotel have endeavoured to identify the areas of concern as to deliver our promise of quality customer service, however due to a centralised hot water system this has proven to be a mammoth task. The... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Premier Hotel Regent has spectacular ocean views and is located in South Africa's only river port city, East London. East London, also known as Buffalo City, lies at the heart of the Inyathi Buffalo route. Although it is one of South Africa's smaller cities, East London is filled with historical depth, a variety of cultures, beautiful people and sandy beaches. It is adjacent to one of these spectacular beaches that Premier Hotel Regent is poised. With magical views of the Indian Ocean, this pristine hotel is a mere 15 minute drive to East London's airport and in close proximity to the CBD and various shopping centres. The Premier Hotel Regent, a beachfront hotel in the river port city of East London, provides comfortable and luxurious accommodation for touring groups, business executives, and families alike. It is centrally located within five minutes' drive from major shopping, entertainment, and sports facilities and only 18 minutes from the airport.The Premier Hotel Regent offers excellent business and conference facilities where up to 800 delegates can be accommodated. It is the largest hotel conference venue in the Eastern Cape and ideal for both large and small functions including weddings, summits, and product launches. All the conference rooms are fitted with video and audio-visual equipment to ensure professional presentations. The Premier Hotel Regent takes care of all your accommodation needs with 175 luxury rooms ranging from deluxe suites with jacuzzi's, family suites, and double rooms with their own balconies for panoramic views, to stylish studios which are ideal for touring groups. ... more   less 

Additional Information about Premier Hotel Regent

Address: 22 Esplanade Street | Quigney, East London 5201, South Africa
Location: South Africa > Eastern Cape > East London
Price Range: $63 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Hotel Regent 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Regent East London
East London Regent
Hotel Style:
#4 On the Beach Hotel in East London
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