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Premier Hotel Regent

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142 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Port Elizabeth, South Africa
Reviewed 1 week ago

I expected better. Water never got hot, even after someone was called in. Service, at b and b the service is a lot better than this hotel. Slow to help at the counter, they got confused with 2 surnames and bookings

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Thank mornes423
Charlotte, North Carolina
Reviewed 1 week ago

Overall nice stay for a 3 star hotel. Our 4th floor room had a great balcony view of the ocean. The room was in very good shape but needs some updates - new pillows that are somewhat firmer, air conditioning upgrade, shower head needs replacing with something newer so it gives better coverage, more channels offered on television and faster...

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Thank antman57
South Africa
Reviewed 2 weeks ago via mobile

Fantastic ocean view makes for an opportunity to be great. Rooms are dated and fittings are broken. Fridges have been removed from rooms. Difficulty to find restaurant (it has been moved due to renovations). Staff are disinterested, especially the waiters (impossible to order something to drink). Dining experience rather average. Disappointed because it could be so much better. Wifi never...

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Thank chicane85
Cape Town, South Africa
Reviewed 3 weeks ago

We stayed three nights. The aircon, globes in both bedlamps were not working. When we arrived back in our room at 11pm we found the plugs were not working when we tried to charge our phones. My husband went down to reception to complain and asked for another room. We were given another room with no apology from the reception...

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Thank 327Jenny
Cambridge, United Kingdom
Reviewed 4 weeks ago

The restaurant was closed for 2 nights and arrangements had been made with a nearby hotel to use their restaurant but unfortunately there were no notifications in the room to advise guests. I was at the hotel for 3 days and at no time did the internet work and again management did not make guests aware that they could use...

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Thank tabbittp
Johannesburg, South Africa
Reviewed October 7, 2016

I had a wonderful day and nights.I will definitely come back for leisure.The staff was very friendly and helpful.The rooms were cleaned properly and the response to the complains or request for assistance was swift.

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Thank D5908DFjosephp
StayPremier, General Manager at Premier Hotel Regent, responded to this review

Dear D5908DFjosephp, Thank you so much for your pleasing feedback on our establishment. It brings us great pleasure to hear of your experience and hope that we will only exceed your future expectations of our hotel. Kind regards, Francois van Zyl

Johannesburg, South Africa
Reviewed September 25, 2016

There is quite a lot of renovation happening at this hotel to bring it back to its former glory. This did not disturb me at all, although being on businesses I was wasn't there during the day. A couple of items could be improved - there is no TV in the bedroom and no hair dryer. Other than that the...

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Helpful?
Thank CoralB999
StayPremier, General Manager at Premier Hotel Regent, responded to this review

Dear CoralB999, Thank you for your review, we are so pleased to hear that you enjoyed your stay with us. The addition of a Television set in the bedrooms is a part of the renovation process and will shortly no longer be an inconvenience to guests such as yourself. We do apologize for the delay in implementation and sincerely hope...

Pretoria, South Africa
Reviewed September 18, 2016

Had a great stay in the hotel, I do however have a problem with the ironing arrangements, I was almost late for my meeting because there was a long queue in the ironing room and the data is too small,

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Thank 111siyabonga
East London, South Africa
Reviewed September 16, 2016

Everything was good. Taking into consideration the ongoing renovations. Maybe the hotel can do with news channels. In particular 24 hour news channels. Other than that I'm off the view that all ws wel

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Thank 425sj
StayPremier, General Manager at Premier Hotel Regent, responded to this review

Dear 425sj, Thank you for your review of our establishment, it is very pleasing to hear of your pleasant stay with us. I will most certainly look into the matter of a 24 Hour News channel and hopefully this will be concluded by your next visit to the hotel so that you may have the pleasure of enjoying this addition....

alice
Reviewed September 6, 2016

I had fun, everything is fine at Regent it really improved so much. Food is perfect, bedding is clean, they must only put in another tv in the room. This is issue of room service must also be looked at, it's quite expensive to pay for another R25 out of the charge u received for the buffet.

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Thank thozama2016
StayPremier, General Manager at Premier Hotel Regent, responded to this review

Dear Thozama2016, Thank you so much for your ever so positive feedback, I am so pleased that you enjoyed your stay with us. We are currently undergoing a refurbishment and as a part of this new TVs will be added to the rooms, on its completion we are hoping that you will once again stay with us and be able...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Premier Hotel Regent has spectacular ocean views and is located in South Africa's only river port city, East London. East London, also known as Buffalo City, lies at the heart of the Inyathi Buffalo route. Although it is one of South Africa's smaller cities, East London is filled with historical depth, a variety of cultures, beautiful people and sandy beaches. It is adjacent to one of these spectacular beaches that Premier Hotel Regent is poised. With magical views of the Indian Ocean, this pristine hotel is a mere 15 minute drive to East London's airport and in close proximity to the CBD and various shopping centres. The Premier Hotel Regent, a beachfront hotel in the river port city of East London, provides comfortable and luxurious accommodation for touring groups, business executives, and families alike. It is centrally located within five minutes' drive from major shopping, entertainment, and sports facilities and only 18 minutes from the airport.The Premier Hotel Regent offers excellent business and conference facilities where up to 800 delegates can be accommodated. It is the largest hotel conference venue in the Eastern Cape and ideal for both large and small functions including weddings, summits, and product launches. All the conference rooms are fitted with video and audio-visual equipment to ensure professional presentations. The Premier Hotel Regent takes care of all your accommodation needs with 175 luxury rooms ranging from deluxe suites with jacuzzi's, family suites, and double rooms with their own balconies for panoramic views, to stylish studios which are ideal for touring groups. ... more   less 

Additional Information about Premier Hotel Regent

Address: 22 Esplanade Street | Quigney, East London 5201, South Africa
Location: South Africa > Eastern Cape > East London
Price Range: $65 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Hotel Regent 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Regent East London
East London Regent
Hotel Style:
#4 On the Beach Hotel in East London
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Questions & Answers

Questions? Get answers from Premier Hotel Regent staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floors are recommended if you want a good sea view & less traffic noise.”
 of 5 bubbles antman57, 1 week ago | Read review
“Ask for a room with windows, a sea view and hot water!”
 of 5 bubbles 579angeliquec, Aug 11, 2016 | Read review
“If traveling in 2016, ask for a room that is not near the renovations”
 of 5 bubbles Jdm120, Apr 15, 2016 | Read review
“Ensure you insist on a Sea View - 50% of the rooms don't have one”
 of 5 bubbles leonards954, Oct 1, 2015 | Read review
“Try another hotel”
 of 5 bubbles robert312663, Mar 14, 2015 | Read review
5 of 5
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