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Premier Hotel EL ICC

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457 Reviews from our TripAdvisor Community

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Showing 451: English reviews
East London, South Africa
Reviewed 4 days ago NEWvia mobile

Hotel is located in the perfect spot and the staff is very professional and helping.As for the rooms setup they are in style and they are perfect,the TV's are big flat screens,there's also other facilities (Spar,Gym,Swimming Pool),one feels relaxed and happy to enjoy the stay.It has a warm welcome feeling.The dining restaurant is perfect and the food is very nice,including...

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Thank ivg2017
Soweto, South Africa
Reviewed 5 days ago NEW

Location is great but East London CBD is not the safest area so be vigilant when moving around in and out of the hotel. Service could be better, we had major delays with check-in. The food and bar makes up for all those glitches. If you need to relax, the spa is great and the staff are very professional. We...

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Thank Lady L
Cape Town, South Africa
Reviewed 6 days ago NEW

The first room my daughter's were in had no hot water.They had to take cold showers.The second room they were placed in had a blocked toilet and no airconditioner.There were dirty trays and plates at the staff lifts for the time that we stayed there.

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Thank mpM4299SQ
Durbanville, South Africa
Reviewed 1 week ago NEW

The reception staff was excellent and vigilant. I checked in the hotel at night on 03/01/2017 and mistakenly left my iPhone at the reception couch. I approached the reception staff to ask if they have not seen my phone and they told me that they found it on the couch. The phone was safely returned back to me.

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Thank sck2017
Pretoria, South Africa
Reviewed 1 week ago

A pity that we stayed only 1 night in this very nice hotel. After a long trip it was a pleasure to drive in hotel premises that are good organised friendly staff (even a late check out was not a problem) and a good a la carte restaurant The room was spacious , clean and had wifi. The only negative...

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Thank Tripsasia
Maputo, Mozambique
Reviewed 1 week ago

Enjoyed the hotel and the level of service ,the fact you have disable people assisting it shows the degree of excellence , As a family we would expect Breaksfast to be included on the rate and we asked for the ironing board this was also charged which I think is unfair The GM came to gree us

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Thank Paulo P
Johannesburg, South Africa
Reviewed 1 week ago

stayed just for a night, when we arrived about 15mins early was was told your room is not ready, then when we arrived 45 minutes later room was till not ready, when we did get the room, the pillows had no cases on them overall was a satisfactory stay

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Thank kumaran2015
Mthatha
Reviewed 2 weeks ago

We stayed for one night, and we were upgraded to a suite 😊. Reception staff was very friendly and professional. The room was spacious. The few things we didn't like were the noisy ventilation system in the bathroom, the drains were a bit offensive and the room needed some air. The highlight was Dinner, Ayanda was exceptional, she went out...

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Thank Nqabazo
Johannesburg, South Africa
Reviewed 2 weeks ago

it was nice n beautiful with a see view beautiful swimming pool but there was no lights at night not forgetting gym and spa friendly staff (Zukiswa Ntuse) and other staff at the reception am looking to come back again and recommend my friends and family (TV was not working)

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Thank athim2017
Johannesburg, South Africa
Reviewed 2 weeks ago

Stayed in 1 of your suites(703 to be specific). Room was clean and neat. The only problem is that there is no Aircon in the lounge which is not acceptable for a suite. The stay was otherwise exceptional

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Thank llg2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Situated on East London's Esplanade, Premier Hotel EL ICC commands spectacular views of the coastline, East London's port harbour and the Indian Ocean. This contemporary designed Hotel provides the ultimate in luxurious accommodation to the business executive. Located adjacent to the East London International Convention Centre, a mere 10 minutes to major shopping, entertainment and sporting facilities and only 15 minutes to the East London Airport, Premier Hotel EL ICC is bound to be the venue of choice for the discerning traveller. THE EMERALD SPA There is but one place in the Eastern Cape to truly rediscover the luxury of time and that is in the purity of the Emerald Spa... At the Premier Hotel EL ICC, East London's most desired beachfront hotel you'll find East London's most desirable escape, the Emerald Spa - here you will encounter a space in which to unwind and recharge along with a wealth of wellness and sheer tranquillity over-looking the ocean... prepare to be pampered and spoilt. ... more   less 

Additional Information about Premier Hotel EL ICC

Address: 22 Esplande | Quigney, East London 5211, South Africa (Formerly Premier Hotel Cascades)
Location: South Africa > Eastern Cape > East London
Price Range: $74 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Premier Hotel EL ICC 4*
Number of rooms: 260
Reservation Options:
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Hotel Style:
#1 On the Beach Hotel in East London
#2 Luxury Hotel in East London
#3 Business Hotel in East London
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Questions & Answers

Here's what travelers have asked, with answers from Premier Hotel EL ICC staff and other travelers.
2 questions
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Wentzville, Missouri
11 months ago
Johannesburg, South Africa

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Questions? Get answers from Premier Hotel EL ICC staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Lovely sea views. Northern wing has a view over the harbour that you won't get from the South.”
 of 5 bubbles 674dennisr, Nov 16, 2016 | Read review
“All rooms are sea view”
 of 5 bubbles CHARMSAMA, Oct 16, 2016 | Read review
“West wing rooms are a bit of a walk but worth it.”
 of 5 bubbles Bomber08, Sep 26, 2016 | Read review
“The best view from rooms on the east side of the hotel.”
 of 5 bubbles kopanom738, May 30, 2016 | Read review
“A great Hotel ,with excellent service and great location .Management and team run it very professionally .Highly recommend.”
 of 5 bubbles botfam, May 2, 2016 | Read review
5 of 5
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