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Quality Inn

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Quality Inn
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132 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Upland, CA
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a horrible night's stay at a highly rated hotel down the street that starts with an "L", we canceled our return trip with that same hotel and booked our return trip stay with Quality Inn Holbrook. So glad we did! We had been hesitant to stay here on the way out due to a couple of bad ratings due... More 

Helpful?
Thank SkippyJon
Erica P, Manager at Quality Inn, responded to this review

It is wonderful to know that we were able to provide you a good night's rest during your long journey. Quality sleep always makes one's trip more enjoyable. We adhere to strict pet policies so that all our guests (dogs included) can enjoy the cleanliness and comfort of our rooms. We are constantly striving to maintain the quality of our... More 

Lindsay, Canada
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed in Choice Hotels for years. Usually Comfort Inn. We stayed here at the Quality Inn in Holbrook AZ and had a great stay. The whole place was spotless. Breakfast and breakfast room very nice. Our room was very clean and comfortable. And the staff very friendly and helpful. And on top of all that the rate was... More 

Helpful?
Thank elleryblue
Erica P, Manager at Quality Inn, responded to this review

I am glad that you found our rooms and facilities nice, clean and comfortable. We strive to provide excellent customer service so it is reassuring to know that our staff was helpful and courteous in that respect. Our rates are competitive and fixed according to room type. We do not practice price gouging. Thank you for your review and for... More 

Austin, Texas
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 25, 2016

Nothing special, but clean and fine for a stop over. Free breakfast was so-so -- but included in the room cost. Hotel is a bit off from the "excitement" of Holbrook -- there were several restaurants and activity on the other end of the "strip." We noticed there was probably as much petrified wood and logs in Holbrook than in... More 

Helpful?
Thank HM--traveling
Erica P, Manager at Quality Inn, responded to this review

I am glad that you and your family had a pleasant stay with us, and found our facilities clean and comfortable. Holbrook is a very small town where most eating establishments are located within a one mile radius from our motel. There are also several "rock" shops around town too for anyone looking to purchase petrified wood since it is... More 

Brookings, South Dakota
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 13, 2016

This is just your typical hotel, so don't expect anything more spectacular than quiet and clean and comfortable rooms at a reasonable price. The native American staff was very friendly and helpful. The breakfast area was very small, and it seemed like quite a few folks were lingering over their coffee -- which denied the rest of us even a... More 

Helpful?
Thank Stevestanga
Erica P, Manager at Quality Inn, responded to this review

Dear Stevestanga, Thank you for your review. I am glad that you had a pleasant stay with us, and that you enjoyed our service as well. Since we are only a 59-room motel, our relatively small breakfast area will sit 36 guests at a time. On occasions when we have high occupancy, it will get a bit busier than usual,... More 

Napa, California
Level Contributor
168 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed July 8, 2016

We had a standard motel room on the second floor, with outdoor corridors, and no elevator. The cold wind was blowing fiercely and because we don't like to run the heater at night, we asked if they had an extra blanket. The desk clerk immediately brought us two large blankets. The room was quiet, warm and we had a great... More 

Helpful?
Thank JGTripper
Erica P, Manager at Quality Inn, responded to this review

Dear JGTripper, Thank you for your review. I am glad that we exceeded your expectations, and that you had a comfortable and restful night stay with us. Thank you for choosing to stay with us, and we hope to have you stay with us again. Sincerely, Erica Manager More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 4, 2016 via mobile

An older hotel but clean and well kept. The staff was friendly. The A/C in our room was a little noisy and the TV volume didn't work. Nothing that stopped us from getting a good night's sleep. They offered free breakfast which was average.

Helpful?
Thank Robert W
Erica P, Manager at Quality Inn, responded to this review

Dear Robert, Thank you for your review. I am glad that you enjoyed your stay with us, and that you found your room clean and comfortable. The TV remote is from our local cable company and sometimes the volume button needs to be reset by just switching the channels. Usually our guests will call down to the Desk if that... More 

Milam
Level Contributor
25 reviews
20 hotel reviews
3 of 5 stars Reviewed June 27, 2016

Room was good but air conditioner was very very loud, all rooms open to the outside, older hotel but we were just passing through so was okay & good for sleeping e crept our room on 2nd floor had noisy a/c

Helpful?
Thank Carol E
Erica P, Manager at Quality Inn, responded to this review

Dear Carol, Thank you for your feedback. Though you found your room to your satisfaction, please accept my apologies for the a/c being too noisy. As it is a window unit, some guests may not be used to the sound when the compressor kicks in. However, we will look into all our units to see if any needed servicing. Thank... More 

Michigan
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 24, 2016 via mobile

We were only passing through so we only stayed here for a night, but it was a good stay overall. Room was clean and we were able to check into our room early so that was very cool. The hotel is quiet and has a good location next to I-40. The front desk staff was friendly and helpful. Also, this... More 

Helpful?
Thank Jeff W
Erica P, Manager at Quality Inn, responded to this review

Dear Jeff, Thank you very much for your review. I am glad that you found your pet friendly room clean and comfortable, and that our pet fee was reasonable. We have received many positive comments regarding our location and service, and I am glad that you agreed as well. Thank you again for your review, and for choosing to stay... More 

Virginia
Level Contributor
80 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed June 12, 2016

This property is pretty standard, but it is also a great example of a franchisee knowing how to run a business -- get it set up according to standards and then run it efficiently. Clean, good service, fair price.

Helpful?
Thank penworthy
Erica P, Manager at Quality Inn, responded to this review

Dear Penworthy, Thank you for your review. I agree with you that the quality of a franchise business depends on how well the business owner manages it. As a Quality Inn, we manage closely to the Choice Hotels brand standards; however more importantly, we try to exceed these standards by offering a product and service which are on par with... More 

Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 11, 2016 via mobile

Typical older spot. They have done a good job of trying to keep clean. The bathroom was crowded, but usable. All rooms open to the outside. When my husband asked for 1st floor (seniors carrying luggage up outside stairs can be dangerous), she charged him extra. I watched another older couple struggle up the stairs and was glad he agreed... More 

Helpful?
Thank Peggy Y
Erica P, Manager at Quality Inn, responded to this review

Dear Peggy, Thank you for your review. I am glad that you found your room clean and comfortable. We charge a bit more for our 1st floor rooms to encourage those who are younger or stronger, and who can walk up two flights of stairs to take the lower priced 2nd floor rooms. This helps free up rooms at the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast

Additional Information about Quality Inn

Address: 2602 Navajo Blvd, Holbrook, AZ 86025-1800
Location: United States > Arizona > Holbrook
Price Range: $77 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Quality Inn 1.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Inn Holbrook
Holbrook Comfort Inn
Hotel Style:
#4 Business Hotel in Holbrook
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