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Holiday Inn Express Hotel & Suites Phoenix-Glendale

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Holiday Inn Express Hotel & Suites Phoenix-Glendale
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162 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Kauai, Hawaii
Level Contributor
210 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 1 week ago

Great location hotel in Glendale Bus is drives by on the main road, walking distance to tons of restaurants, Cabela's, Tangers outlet malls and entertainment arena. Great hotel that's clean and basic with no frills or fancy stuff Continental breakfast looked nice with lots of selection and friendly staff Lives up to the Holiday Inn standard!

Helpful?
Thank Olowalu_Life
Temecula, California
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

My husband and I have stayed in a few Holiday Inn Express and so far we been pretty impressed with how clean they are. The one in Westgate we were little nervous because it is a high traffic area but it was really clean even the continental breakfast is really good and the area is kept clean. My son doesn't... More 

Helpful?
Thank valsmth
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

Stayed at this hotel because it was close to the University of Phoenix (AZ Cardinals) stadium and in close proximity to the shopping center and restaurants. Our first night there, you could smell the bad stench of manure in the air. The next day the odor was gone. The hallways and room smelled musty so we bought air freshener plug-ins... More 

Helpful?
Thank Satisfiedsleeper
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear Satisfiedsleeper, Thank you for your time to leave us a feedback about your stay at our Holiday Inn Express Htl Phoenix-Glendale, AZ. We are happy to know that you found our location to be convenient for your needs. On the other hand, rest assured that we acknowledge your concern about the upkeep of the hallways and your room. Making... More 

1 review
Reviewed October 30, 2016 via mobile

I came to stay over for a couple of days with my family note I'm from California and the service was great the front receptionist Perla did an outstanding job in fulfilling all of our needs I had problems with the mini fridge and the breakfast area and Perla immediately called someone to come up and help us with the... More 

Helpful?
Thank Janeth G
El Cajon, California
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 27, 2016

I walked into the lobby and the front desk about 3:30pm. The clerk was helping someone and never looked up and greeted me. I patiently waited 12+ minutes while the woman clerk looked at her computer and paper work the entire time. Not once did she look up and greet me or say she'd be right with me. I felt... More 

Helpful?
Thank fairgirl59
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear fairgirl59, Thank you for staying with us and for sharing your experience. It is unfortunate that the level of service you received during check- in along with the condition of the furniture and the room layout fell below your expectation. Please accept our sincerest apologies for any inconvenience this may have caused you. I have forwarded your comments to... More 

Yuma, Arizona
1 review
Reviewed October 24, 2016

I booked two rooms two months in advance in August 2016 and prepaid for them for a visit October 21, 2016 for a one night stay. I checked out on 10-22-16 with receipts that showed a zero balance from the hotel. Two days after I returned home my bank called me and asked to verify some suspicious activity on my... More 

Helpful?
Thank Nae918
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear Nae918, Thank you for your for writing a review about your experience. I am sorry to hear about the billing issues you may have experienced during your stay. Please accept our sincere apologies for any inconvenience it may have caused you. I have sent you a private message in an effort to obtain more information about your experience. We... More 

San Diego, California
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed October 6, 2016

We checked in and had very average service. The room was nice, the breakfast was nice. The first morning we woke up to go to the pool and it was closed. I asked the maintenance guy when it would be fixed, he didn't know and wasn't overly friendly about it. My wife went to the front desk and asked about... More 

Helpful?
Thank K W
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear K W, Thank you for your recent stay and for taking the time to leave us with your feedback. It is regrettable that you were not able to enjoy our pool and I apologize for any inconvenience you may have experienced with the service you have received. Rest assured that it is in our continued efforts to maintain and... More 

Level Contributor
76 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 24, 2016 via mobile

Awesome stay! Our room was huge -room 224 - I think it's a corner room so it's bigger than others. It also had a great view of the pool. They have a shuttle to Westgate. Breakfast was great! The staff was nice and everything was clean. I would highly recommend staying here.

Helpful?
Thank Breesep
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 21, 2016 via mobile

Let's see where do I start!? Not a bad hotel it was just the worst experience I've ever had. Front desk agents were great especially Alicia. I went out for a couple of hours and get back my keys aren't working I just thought I demagnetized them but nope every key she made after that failed to work. After finally... More 

Helpful?
1 Thank Lillie W
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Phoenix-Glendale, responded to this review

Dear Lillie W, Thank you for being an IHG Rewards Club member and for taking the time to write your review. It is disheartening to know that you did not fully enjoy your stay with us. Please accept our sincere apology for the issues you had with the room keys and we regret that you found our housekeeping services to... More 

Peoria, Arizona
Level Contributor
122 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed August 15, 2016

This hotel is adjacent to their sister property Staybridge Suites and the very nice pool, spa, cabanas, grill, lounging area and firepit are shared between the two hotels. It is gated and lush with palm trees and beautiful tropical plants. I loved the fact that the pool was surrounded and protected by the buildings and felt private. The holiday inn... More 

Helpful?
Thank Cyndilulu
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel in Phoenix-Glendale, Arizona Within walking distance of the Westgate City Center, Jobing.com Arena & the University of Phoenix/Cardinals Stadium, enjoy easy access to downtown Phoenix & Glendale attractions. Leisure travelers can enjoy staying at our Glendale, AZ hotel near Phoenix while they experience the area attractions. Sports lovers can watch the Arizona Cardinals, Arizona Diamondbacks, Phoenix Suns or Phoenix Coyotes, or they can watch a NASCAR race at the Phoenix International Raceway. Westgate City Center, across the street from our hotel, offers great shopping, dining and entertainment options. Families can enjoy exploring historic downtown Glendale, the Wildlife World Zoo. With convenient access to businesses such as Coca Cola, Kroger's, Honeywell, Charles Schwab & Merrill Lynch. Just a short drive from Luke Air Force Base, our hotel is perfect for travelers who plan to attend meetings in Glendale or Phoenix. Business amenities also include a Boardroom, Business Center & Complimentary Wired & Wireless High Speed Internet Access. During your stay at the Holiday Inn Express Hotel in Phoenix-Glendale, Arizona, enjoy a swim in our Resort style Outdoor Pool & Whirlpool or work out in the Fitness Center. Enjoy a 'Smart Start' hot breakfast buffet daily. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Phoenix-Glendale

Address: 9310 W Cabela Drive, Glendale, AZ 85305
Location: United States > Arizona > Central Arizona > Glendale
Price Range: $93 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Phoenix-Glendale 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Phoenix-Glendale
Holiday Inn Glendale
Glendale Holiday Inn
Hotel Style:
#5 Romantic Hotel in Glendale
#7 Family Hotel in Glendale
#7 Business Hotel in Glendale
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Phoenix-Glendale staff and other travelers.
3 questions
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Los Angeles, California
Flagstaff, Arizona
4 months ago

See all questions (3)

Questions? Get answers from Holiday Inn Express Hotel & Suites Phoenix-Glendale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upper floor with a view of the pool.”
 of 5 bubbles Cyndilulu, Aug 15, 2016 | Read review
“We had a pool view, they probably all do!”
 of 5 bubbles DennisPlacerville, Jun 29, 2016 | Read review
“Stay near back of hotel - less traffic by rooms.”
 of 5 bubbles DavidI151, May 20, 2016 | Read review
“If you don't want to be woken early, avoid a room with a pool view you can hear the kids in the pool.”
 of 5 bubbles 838pattid, Feb 8, 2016 | Read review
“With the service I experienced I would think any room on any side would be good”
 of 5 bubbles HenryZ923, Aug 17, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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