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Residence Inn Phoenix Gilbert

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Residence Inn Phoenix Gilbert
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76 Reviews from our TripAdvisor Community

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Showing 76: English reviews
San Jose, California
Reviewed January 10, 2017

Stayed 4 nights while visiting family. Room was scrupulously clean with well-equipped kitchen, comfortable bed, working TV (it's surprising how many hotels have less-than-quality TV or cable system), great breakfast in the mornings and a good fitness room. Above all, hotel staff (especially front desk) was accommodating, professional, welcoming, helpful beyond words - an absolute pleasure to deal with. My...

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Thank Robin B
Columbus, Ohio
Reviewed October 17, 2016 via mobile

I've been a Marriott Platinum member for a number of years. It is quite rare to have a bad experience at one of their properties. The quality continues. This property is equipped with NFC (near field communication) door keys, so there's no more false key operations like with the previous technology, dinosaur type magnetic stripe readers. Just hold the key...

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1Thank Tech-trekker
Littleton, Colorado, United States
Reviewed October 17, 2016

We stayed two nights at this lovely property while attending a family wedding! This property is the same building/contractor as the Courtyard in Sedona/brand new in October 2016. Nicely kept and great stay; the food for breakfast was not so good and there are far too many dogs allowed in this hotel. BUT, the staff/Courtney and the hotel itself is...

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Thank Kimberle R
San Diego, California
Reviewed September 30, 2016

This hotel was OK, it had a lovely pool, and fire pit. The rooms were very modern and had many amenities. The breakfast was also amazing (wide choice of food), but the restaurant was tiny. It was a quick stay and would recommend it for business or solo stays.

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Thank Jack J
Tammy M, General Manager at Residence Inn Phoenix Gilbert, responded to this review

Thank you for sharing your experience at the Residence Inn Phoenix Gilbert through Trip Advisor Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met some of your expectations. As a valued customer, your feedback will be shared with the team to continue...

Congleton, United Kingdom
Reviewed September 25, 2016

The room had everything you could need. Was impressed by how well stocked the kitchen was with utensils, toaster, etc Very clean and new with very comfy furniture Only suggestion would be to have a luggage rack in the room to put my suitcase on when unpacking, but that is just me being picky! Breakfast was very good, nice selection,...

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Thank Ryan D
Management response:

Dear Ryan, Thank you for sharing your experience at the Residence Inn Phoenix Gilbert through the Trip Advisor Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue...

Reviewed August 29, 2016

I tried this Hotel because it was very close to our Ops Center. It's nice you have a bedroom, kitchen and living room. There are a lot of restaurants within a 2 mile radius. My only complaint is that you can tell the Hotel is old.

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Thank Alex W
Management response:

Dear ALex, Thank you for sharing your experience at the Residence Inn Phoenix Gilbert through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. I was however disappointed to read, that you thought our hotel was old. The hotel is...

Reviewed August 27, 2016 via mobile

Got a hotel room for my family to give a break from all the moving and unpacking going into our new house here in Gilbert. You ever look back on a first impression and think, hmmmm, should have seen that red flag. That's basically what happened here. My gf, son, and I checked in about 6ish on Friday night. Day...

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Thank Dan W
Management response:

Dear Dan, Thank you for sharing your experience at the Residence Inn Phoenix Gilbert through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and I was disappointed to hear that we didn't meet your expectations. As a Valued Customer and Marriott Rewards Basic MEMBER, your feedback will be shared with...

Tucson, Arizona
Reviewed July 30, 2016

This is a very recently built Residence Inn. The lobby is big and clean and lots of places to sit to work or relax. Staff was nice and prompt and lovely. The rooms (King 1-bedroom suite) are really quite nice. It's basically like a small apartment. In fact better than my early college apartments. A full kitchen, though very compact....

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Thank AndrewInTucson
Reviewed July 3, 2016

The property is very nice. The property was clean, the architecture and decor are upscale, the food is good. But if you're looking to enjoy the pool on a hot July weekend, go somewhere else. Our room (322) was situated directly above the pool, and there were 'huge' family pool parties every night of our stay. Friday night was a...

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Thank PokerPro21
Management response:

Dear Guest, Please except my sincere apologies for the situation you encountered with the amount of people utilizing our Pool area over the weekend of your stay with us. During the summer months in Arizona we tend to get a lot of family's from the local sounding areas that like to stay at hotels on the weekend. I agree with...

Plover, WI
Reviewed June 8, 2016

We stayed at this hotel for 3 nights. I would stay here again without hesitation. It was super clean, modern, and the staff could not have been more welcoming. It was so convenient to come in after a hard day and have a small appetizer meal with refreshments. It was close to great restaurants, but we were so tired some...

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Thank Stori4
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57 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Phoenix Gilbert

Address: 3021 E Banner Gateway Dr, Gilbert, AZ 85234-2181
Location: United States > Arizona > Central Arizona > Gilbert
Price Range: $162 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Phoenix Gilbert 3*
Number of rooms: 100
Reservation Options:
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Hotel Style:
#3 Romantic Hotel in Gilbert
#4 Family Hotel in Gilbert
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Phoenix Gilbert staff and other travelers.
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Manchester, United Kingdom

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Questions? Get answers from Residence Inn Phoenix Gilbert staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for pet free rooms when you book; while they try to keep pets to the first two floors.”
 of 5 bubbles kimberler, Oct 17, 2016 | Read review
“Get a room away from the pool.”
 of 5 bubbles PokerPro21, Jul 3, 2016 | Read review
“I would suspect they are all good.”
 of 5 bubbles 53DonaldC, May 28, 2016 | Read review
“rooms on the north east side will give you a view of the pool, otherwise it's the parking lot or a vacant field”
 of 5 bubbles Z9396TEgregc, May 17, 2016 | Read review
“to ask for a suite facing south”
 of 5 bubbles petersJ4278GY, Jan 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question