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GreenTree Inn & Suites Florence

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GreenTree Inn & Suites Florence
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183 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Phoenix, Arizona
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the GreenTree inn and Suites in Florence last week and was blown away with how clean the hotel was and how friendly the staff was. Beautiful hotel and situated close to downtown Florence and the Windmill Winery.

Helpful?
Thank Chris P
Damon A, General Manager at GreenTree Inn & Suites Florence, responded to this review

Thank you for such a wonderful review of your recent stay with us here at the Green Tree Inn & Suites in Florence, AZ. We are so pleased that you found our hotel to comfortable and clean. Our team will be thrilled to know of their success. The Windmill Winery is certainly an oasis that we are proud to call... More 

Virginia Beach
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 25, 2016

We had to stay in Florence for some important family business. This is a small town in the middle of nowhere and we were thankful it was there. Not the best Holiday Inn we have ever stayed in, but it was good for us. It looks attractive with a nice foyer and pleasant staff.Breakfast was the usual but the baked... More 

Helpful?
Thank vmarstell_10
IHGService, Guest Relations Manager at GreenTree Inn & Suites Florence, responded to this review

Dear vmarstell_10, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the appearance of our property and our coffee. However, I was concerned to see that you were not impressed with our breakfast and our housekeeping services among the others. I would like to apologize... More 

Boras, Sweden
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 23, 2016

Stayed here for 4 nights, very friendly staff and good service. The hotel has a nice outdoor patio area with a couple of gas BBQ grills available ti use during your stay, a nice break from restaurants to cook your own burger. For our stay they also provided free drink vouchers which was valid 5-7pm daily, very nice initiative to... More 

Helpful?
Thank nissefalk
Damon A, Manager at GreenTree Inn & Suites Florence, responded to this review

Thank you for your very kind review from your stay with us in April. We are thrilled that you found the extra amenties we offer to be attractive as we have worked very hard to ensure our guests know they are appreciated. We hope you will come back to visit us again soon. More 

Salt Lake City, Utah
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 18, 2016 via mobile

We stayed at the Holiday Inn Express during Country Thunder weekend and it was a fantastic experience! This is the only "chain" hotel in a 30 mile radius of the festival and they have every thing organized and ready to go! Upon check in they gave us large trash bags to for the bottles, etc. Just fill then set outside... More 

Helpful?
Thank SkiUtah801
Damon A, General Manager at GreenTree Inn & Suites Florence, responded to this review

Thank you so much for your very kind review of our hotel on what might be the busiest weekend of the year for us. Our team has worked diligently over the past years to identify areas for improvement to ensure you, our guest can enjoy every minute of your time in Florence. On behalf of a very grateful team, we... More 

1 review
5 of 5 stars Reviewed April 9, 2016 via mobile

First off, I would like to inform everyone that we did not stay here, but I would have. We were on our way to country thunder when we got into a pretty gnarly wreck. I just want to say that the staff members here are amazing and went out of their way to ensure that we were okay. I would... More 

Helpful?
Thank Avery E
damonanderson5, General Manager at GreenTree Inn & Suites Florence, responded to this review

We are so thankful the two of you were ok. I will be sure that our team is aware of the impression that they left with you. Thank you for your VERY kind review and we hope that we might have you back as our guest one day very soon. More 

Tempe, Arizona
Level Contributor
56 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 13, 2016

My wife and i booked an overnight stay because we didn't want to drive 100 miles back home late at night after the wedding . The place was clean the staff was nice and accommodating if i was to go back to Florence for any length of time I would stay there we felt safe because it's close to the... More 

Helpful?
Thank Ray G
Damon A, General Manager at GreenTree Inn & Suites Florence, responded to this review

Thank you for your very kind review. Safety is certainly a key element to making any hotel successful and we have worked very hard to ensure our hotel has taken every measure to preserve this for each and every guest who stays with us. The Barn at the Windmill Winery is certainly a sight to be seen and we are... More 

San Antonio, Texas
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed March 3, 2016 via mobile

The Holiday Inn Express in Florence is a fair hotel. No frills fairly dated in the rooms. The breakfast was good. The fitness room needs all new equipment. One of the treadmills is not useable and the other one is very noisy. For the money I think it's over priced but there aren't many options in this area.

Helpful?
Thank DGH84
IHGService, Guest Relations Manager at GreenTree Inn & Suites Florence, responded to this review

Dear DGH84, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate our breakfast. However, I was concerned to see that you were not impressed with some of our amenities particularly with our fitness room. I would like to apologize for any inconvenience this issue may... More 

Nashville, Tennessee
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed February 25, 2016

I stayed here last week for work. The hotel itself was okay, nothing special but okay. I was disappointed to not be able to watch the Grammys because the cable was out, but stuff like that happens. The room was clean. It's the nicest place to stay in Florence. However, I checked out Friday morning, and that afternoon, I realized... More 

Helpful?
Thank Lisa C
IHGService, Guest Relations Manager at GreenTree Inn & Suites Florence, responded to this review

Dear Lisa C, Thank you for writing a review about your recent stay with us. We are hospitality professionals who pride ourselves on delivering world class customer service. I understand your frustration over the inconsistent information you've been receiving regarding the personal item you left in your room. I sincerely apologize for ay inconvenience this issue may have caused you.... More 

Tempe, Arizona, United States
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed February 22, 2016

My husband and I were coming into town for a wedding and the day before our reservation, our pet sitter could not watch our bird! I called Damon the hotel manager to see if it was possible to bring him with us since he is small, quiet and not messy unlike most birds. Damon was WONDERFUL and allowed us to... More 

Helpful?
Thank Emily R
damonanderson5, General Manager at GreenTree Inn & Suites Florence, responded to this review

Thank you so much for your very kind review. We are so pleased you enjoyed your time in Florence. We hope you will come and see us again soon. Thank you More 

Minnesota
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 21, 2016

The rooms are very spacious and kept very clean. It is a very nice hotel in an area where there isn't much to do. The front desk staff (Tara) was very helpful and even pointed us in the direction of a good restaurant for the night. They were very accommodating and I had no issues here at all.

Helpful?
Thank kelloggs23
Damon A, General Manager at GreenTree Inn & Suites Florence, responded to this review

Thank you for your very kind review. Considering the rural nature of our hotel, our team has worked very diligently to comprise as much information as we can in regards to entertainment and quality culinary experiences for our guests and I am pleased that Tara was able to succeed in getting you set up with a great meal option. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about GreenTree Inn & Suites Florence

Address: 240 West Highway 287, Florence, AZ 85232 (Formerly Holiday Inn Express Hotel & Suites)
Location: United States > Arizona > Central Arizona > Florence
Price Range: $89 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GreenTree Inn & Suites Florence 2.5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Florence
Florence Holiday Inn
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