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BEST WESTERN Douglas Inn & Suites

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145 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Real nice accomodations.... stayed two nights visiting family. The international border to Agua Prieta, MX was 2 to 3 blocks away. Clean, nice layout, super comfortable bed and linens. This is the only motel I'll stay at In Douglas. Will be back Thanx!

Helpful?
Thank David K
alexandria
Level Contributor
42 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is fine insofar as its physical facilities go: nice rooms, nice pool, the best in Douglas. The staff is a real problem, though. When I checked in there was no one at the desk or anywhere to be found--it was as if the hotel had been abandoned. A TV was blaring in the lobby but nothing else. After... More 

Helpful?
Thank ptolemy10
Peoria, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Great hotel and wonderful people. Had to go for work and was pleasantly surprised at how great this hotel was. The hotel was clean, comfortable, the breakfast was amazing and I would definitely go back. Thank you!!

Review collected in partnership with Best Western

Helpful?
Thank Christopher H
The Netherlands
Level Contributor
81 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had to stay for 4 days in the Douglas area and the Best Western was the only 3 star hotel available. The staff is nice and always willing to help, if possible. In these kind hotels the staff is limited. The rooms are clean and tidy, the bedcomfort is standard and ok for short stay. The internet is claimed... More 

Helpful?
Thank MuellerAndrew
2 reviews
1 of 5 stars Reviewed August 20, 2016 via mobile

My family and I have stayed here a few times in the past and I personally have noticed a change of staff more often than other hotels and believe that's what affects the lack of quality of customer service. This hotel in particular has some sort of agreement with government agencies and most of the guests that do stay are... More 

Helpful?
Thank Adrian M
Foley, Alabama
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 24, 2016

The hotel is a wonderful place to stay in the area. The entire staff was friendly, courteous and helpful. Our room was spacious, cleaned daily, and the bed was very comfortable. The breakfast bar offers cereal, pancakes, breads, muffins, biscuits & gravy, eggs, sausage/bacon, coffee and juices.

Review collected in partnership with Best Western

Helpful?
Thank MJP130
Tucson, United States
1 review
5 of 5 stars Reviewed June 26, 2016

We usually opt for the cheapest motels but couldn't find anything that looked decent in the town. The Best Western was available and we spent a great night relaxing and enjoyed the pool, hot tub and free breakfast. The rooms were clean, staff very pleasant and we won't cheap out again. Going to be staying at BW's from here on... More 

Review collected in partnership with Best Western

Helpful?
Thank Paula B
Phoenix, United States
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 30, 2016

While I have lived my entire life in AZ and traveled and stayed in almost every part, this was my first trip to Douglas and so I knew little of the accommodations other that what I saw online. Many of us have made reservations based upon the pictures and reviews online only to be a bit disappointed when we arrived.... More 

Review collected in partnership with Best Western

Helpful?
Thank Jarold W
Tucson, Arizona
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 22, 2016 via mobile

Looks nice and fancy. But typical best western. The free breakfast wasnt that great, very runny watery eggs and was not impressed with the selection. The room was nice. And the mattress was the best part. Had to be carfully in the shower as the tub was very slippery.

Helpful?
1 Thank david213456
Phoenix, Arizona
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed May 22, 2016

Rooms are clean, comfortable, well laid out and attractive. The staff is friendly and efficient.The breakfast is on par with other hotel chains that offer the same type of program. However, the internet system is terrible, slow and the connection intermittent.

Review collected in partnership with Best Western

Helpful?
Thank Robert B
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to Douglas, Arizona's newest hotel. Best Western Douglas Inn & Suites features a custom modern design with all the comforts of home. All our very spacious guest rooms offer wireless or hardwired high speed internet access, fridge, microwaves, irons & boards, hairdryers, cofee makers and coffee, radio alarm clocks, 32" LCD TV's. Our suites will upgrade you into a larger room with a sitting area and an upgraded MP3 player radio alarm clock. Deluxe continental breakfast is included to all guest, FREE, including hard boiled eggs, hot self serve waffles, pastries, cereals, 3 juices and so much more. Relax and unwind outside by our beautifuly landscaped heated swimming pool and spa. Hope to see you soon at the Best Western Douglas Inn & Suites! ... more   less 

Additional Information about BEST WESTERN Douglas Inn & Suites

Address: 199 E 7th St, Douglas, AZ 85607-2877
Location: United States > Arizona > Douglas
Price Range: $98 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Douglas Inn & Suites 2.5*
Number of rooms: 69
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