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BEST WESTERN Douglas Inn & Suites

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141 Reviews from our TripAdvisor Community

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Showing 131: English reviews
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

My family and I have stayed here a few times in the past and I personally have noticed a change of staff more often than other hotels and believe that's what affects the lack of quality of customer service. This hotel in particular has some sort of agreement with government agencies and most of the guests that do stay are... More 

Helpful?
Thank Adrian M
Foley, Alabama
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 24, 2016

The hotel is a wonderful place to stay in the area. The entire staff was friendly, courteous and helpful. Our room was spacious, cleaned daily, and the bed was very comfortable. The breakfast bar offers cereal, pancakes, breads, muffins, biscuits & gravy, eggs, sausage/bacon, coffee and juices.

Review collected in partnership with Best Western

Helpful?
Thank MJP130
Tucson, United States
1 review
5 of 5 stars Reviewed June 26, 2016

We usually opt for the cheapest motels but couldn't find anything that looked decent in the town. The Best Western was available and we spent a great night relaxing and enjoyed the pool, hot tub and free breakfast. The rooms were clean, staff very pleasant and we won't cheap out again. Going to be staying at BW's from here on... More 

Review collected in partnership with Best Western

Helpful?
Thank Paula B
Phoenix, United States
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 30, 2016

While I have lived my entire life in AZ and traveled and stayed in almost every part, this was my first trip to Douglas and so I knew little of the accommodations other that what I saw online. Many of us have made reservations based upon the pictures and reviews online only to be a bit disappointed when we arrived.... More 

Review collected in partnership with Best Western

Helpful?
Thank Jarold W
Tucson, Arizona
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 22, 2016 via mobile

Looks nice and fancy. But typical best western. The free breakfast wasnt that great, very runny watery eggs and was not impressed with the selection. The room was nice. And the mattress was the best part. Had to be carfully in the shower as the tub was very slippery.

Helpful?
1 Thank david213456
Phoenix, Arizona
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed May 22, 2016

Rooms are clean, comfortable, well laid out and attractive. The staff is friendly and efficient.The breakfast is on par with other hotel chains that offer the same type of program. However, the internet system is terrible, slow and the connection intermittent.

Review collected in partnership with Best Western

Helpful?
Thank Robert B
Moweaqua, Illinois
Level Contributor
109 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 17, 2016

Douglas is limited on their hotels. I have stayed here many times and I have always had a good stay. I usually stay 4 nights so to say it is a good stay is well earned. Even with it being so close to theories of Mexico I feel safe inside the hotel. The amenities around it are pretty good which... More 

Helpful?
Thank Sheryl S
Pinetop-Lakeside, Arizona
Level Contributor
108 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed April 27, 2016

Very nice property new, large rooms, quite. Staff needs more training. Pool has handy cap equipment. Front desk staff not attentive talking on cell phone, Cleaning person moped entire entry no walk path, and did this big space and the elevator and 3 floors of vending rooms without ever ring out mop.

Review collected in partnership with Best Western

Helpful?
Thank Boborunner
El Paso, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 23, 2016

This hotel is top quality. The rooms are spacious and comfortable. It is the "best" Best Western I have stayed at. Cleaning personnel did an excellent job on the room and were extremely helpful when I need something. Thank you Douglas Arizona Best Western.

Review collected in partnership with Best Western

Helpful?
Thank David B
Midlothian, TX, United States
1 review
4 of 5 stars Reviewed April 7, 2016

I stay here frequently for business and it is always clean. Overall the rooms are fine and the hot water and water pressure are fine. Internet connectivity is sketchy, I never get a strong solid signal. The bed pillows are not comfortable, but I find that all the pillows in the Best Western chain are all similar.....all uncomfortable. Breakfast selection... More 

Review collected in partnership with Best Western

Helpful?
Thank Christopher C
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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to Douglas, Arizona's newest hotel. Best Western Douglas Inn & Suites features a custom modern design with all the comforts of home. All our very spacious guest rooms offer wireless or hardwired high speed internet access, fridge, microwaves, irons & boards, hairdryers, cofee makers and coffee, radio alarm clocks, 32" LCD TV's. Our suites will upgrade you into a larger room with a sitting area and an upgraded MP3 player radio alarm clock. Deluxe continental breakfast is included to all guest, FREE, including hard boiled eggs, hot self serve waffles, pastries, cereals, 3 juices and so much more. Relax and unwind outside by our beautifuly landscaped heated swimming pool and spa. Hope to see you soon at the Best Western Douglas Inn & Suites! ... more   less 

Additional Information about BEST WESTERN Douglas Inn & Suites

Address: 199 E 7th St, Douglas, AZ 85607-2877
Location: United States > Arizona > Douglas
Price Range: $98 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Douglas Inn & Suites 2.5*
Number of rooms: 69
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