Unfortunately the rooms, two due to non working heater/thermostat, were dirty, stained furniture, no stools for kitchen counter, make up and hair on towels, and dirty floors. Best part was the staff!!
The staff here is great especially Madi Downs. She is a wealth of knowledge and she definitely know how to take care of business. If she says she'll do something, it gets done, She has gone out of her way to help me on a number of issues. She definitely deserves a raise!
Yes, the staff are very pleasant but the rooms are needing to be renovated. Laminate kitchenette counters had cutting boards glued to them that have since been pulled off leaving glue and torn laminate behind. Very unappealing. Backaches each morning from the hard,…
I've stayed at many Wyndham properties in the last several decades, but none have come close to the disgraceful, dirty condition; rude, argumentative employees; and the noisy location of this property (alongside a major highway). I wrote a very detailed review of my short stay…
I was very disappointed by the quality of service at the Hawthorne Suites by Wyndham in Chandler. I was overcharged by the front desk agent even after confirming the online rate at check in. The hallways smelt like smoke as well.
"Look at it first before checking into"
"Won't book again due to the min age rule of 21 & it not being posted on website."
"Pick another hotel"
"We were in the 200 bldg and it was quiet, dark at night for sleeping."
"Do not stay at this location. The nearby Residence Inn is cheaper and far better."