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Crowne Plaza Phoenix - Chandler Golf Resort

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193 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Phoenix - Chandler Golf Resort
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Showing 191: English reviews
Orange County
Reviewed December 2, 2014

The hardwood floors are the first thing you see when you walk in the french double doors, and they are gorgeous! I spent a week here and my expectations were exceeded. My notes from memory are: The downtown area is quaint and fun with tons of places to eat and drink. They have a baby starbucks in the lobby that...

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2Thank 2Avs
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

We were very pleased to read your review of the Crowne Plaza San Marcos Golf Resort! It’s exciting to hear that our guests enjoyed all the amenities we offer and our perfect location in downtown Chandler. We look forward to your return.

Washington DC Metro
Reviewed November 27, 2014

Nice enough hotel but all the renovations going on were really annoying. Hotel "advertises" Starbucks coffee like it has a coffee shop on site. Maybe it's undergoing renovations? It's really just Starbucks coffee served at the lobby bar in the mornings. Also got impression there was some type of gift shop but I think that is still undergoing renovations too?...

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1Thank BeachGirl0509
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for posting a review of your stay at the Crowne Plaza San Marcos Golf Resort. Please allow me to apologize for our inability to provide you better directions and transportation options. Your comments are important to us and will be addressed with our staff. We value your business and look forward to serving you on a future visit.

Sedona, Arizona
Reviewed November 25, 2014

I had occasion to spend two days in the Chandler area and arrived at the hotel early, looking forward to having a nice lunch on the property and take advantage of the whirlpool. I was told if I checked in before 2:00 there would be a $35 early check-in charge. this started things off on the wrong foot and I...

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1Thank Sedona_JimS
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for posting a review of your recent stay at the Crowne Plaza San Marcos Golf Resort. Please allow me to apologize that we fell short of our goal to provide a premiere stay and especially a sound night’s sleep. We will be certain to review our quiet zone policy with our front desk and housekeeping staff. We value...

Bluemont, Virginia, United States
Reviewed November 13, 2014

Convenient location to downtown Chandler so walking to restaurants and shop is not a problem. The rooms are clean and good size. I've only stayed on the first floor so the view might not be the best -- parking lot or vegetation if you're on an outside room. I'd opt for higher floors if you're someone that would like a...

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Thank Natalie S
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thanks for the great review of the Crowne Plaza San Marcos Golf Resort! We’re glad you were able to enjoy many of the amenities that make our resort a great place to stay. We hope to see you again soon!

Reviewed November 11, 2014

The room we stayed in was just renovated. Hurriedly. They forgot to turn the cold water back on. There were no wastebaskets. the dead bolt didn't work; when we called about that, the front desk told us we didn't need it since the door locked automatically when it closed. That being said, we were staying there for an event and...

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Thank Patrish59
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for taking the time to share your recent experience at the Crowne Plaza San Marcos Golf Resort with us. We sincerely want to apologize for the shortcomings you encountered with the guestroom during your stay and we will address those issues immediately. We very much appreciate your kind comments regarding the staff and will share those with them....

Manchester, United Kingdom
Reviewed November 4, 2014

I had read mixed reviews about this hotel however when I arrived there I have to say that the staff were very helpful and welcoming and gave me about 5 vouchers for a breakfast for two people which i hadn't requested but was a pleasant surprise (I was staying for 10 nights). The staff were friendly and smiling throughout the...

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1Thank Hesketh7
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for posting such a glowing review following your stay at the Crowne Plaza San Marcos Resort! We’re glad you were able to experience all the amenities and features that make our resort a great place to stay. We’re very proud of our staff and their ability to make our guests feel welcome. We look forward to seeing you...

The Dalles, Oregon
Reviewed October 30, 2014

I stayed here several times for business and love it. The rooms are comfortable and nicely decorated. The grounds are beautiful and very relaxing after a long day working. They have an excellent, well equipped fitness center. The hotel is located in the heart of the historic old town and within two blocks are a number of good restaurants--once parked,...

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Thank Diane W
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for sharing a wonderful review of your visits to the Crowne Plaza San Marcos Golf Resort! We’re delighted to have you share your comments with us and other TripAdvisor patrons. We hope to see you again soon!

Sedona, Arizona
Reviewed October 21, 2014

The staff was very nice, the room was very clean and nice, too, however, it did not even have a fridge. i requested it and it came 1.5 hour after my request... The hotel grounds were not too clean, either. One out of the two elevators was broken, the other was simply dirty. The room was not 1005 soundproof, i...

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2Thank 909Magda
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for taking the time to critique your stay at the Crowne Plaza San Marcos Golf Resort. It’s a pleasure to share your comments regarding our staff. We will, however, be certain to address your concerns with the cleanliness of the grounds and elevator. We value your comments and we look forward to a future visit so we can...

Saint Louis, Missouri
Reviewed October 5, 2014

I was there for a week long training class. This is a historical resort, but yet it was nice and up to date. Rooms still have exterior entrances, but not a big deal. Pool is fabulous as is the incredibly large hot tub. Did not eat in the restaurant, but heard the staff was great there. Jason at the lobby...

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1Thank Tenholder113
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for taking the time to post a great review of your stay at the Crowne Plaza San Marcos Resort! We were happy to see that enjoyed many of the wonderful amenities and people that make our resort a great place to stay. We hope to see you back again.

Chicago, Illinois
Reviewed August 29, 2014

We stayed here last week to take a break from the kids. The hotel is obviously going through what seam to be some good changes. Golf was closed for renovation but the hotel staff is amazing. The place is clean and has a great location, we will be back and you have a great value.

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Thank scrunchit
Paul G, General Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for your 5-star review of your stay at the Crowne Plaza San Marcos Golf Resort! We agree that our resort is a “great spot” and we look forward to serving you on your next visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf course
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Boasting an newly renovated 18-hole USGA golf course with driving range and 35,000 square feet of meeting space the San Marcos Golf Resort Hotel is the perfect place to stay. Within minutes of Cactus League Spring Training visit your favorite teams: Chicago Cubs, Giants, Diamondback and the Angels. Just outside the front door you can explore downtown historic shops, breweries and eateries. Sink into a luxurious bed, with a pile of pillows, a plush duvet and satin-soft cotton sheets and awake revitalized and fresh to a full service Coffee House, featuring Starbucks located just outside your door. Relax and cool off after your golf game or a match on our lighted tennis courts in our 1912 lounge or AJ's Restaurant. Luxurious landscaped courtyards are a great way to unwind from your meeting, or enjoy the serenity on your private patio or balcony. Take a dip in our luxurious pool and therapy spa while enjoying a cocktail or check your e-mail using our complimentary Wi-Fi and business center. Located within minutes of Chandler Mall, PF Changs, theaters, AZ State University, and corporate office parks, leave the work to us by allowing our Resort Concierge take care of your entertainment & travel desires. We are just miles from Tempe, Gilbert, Mesa and Phoenix. Listed on the National Register of Historic Places, the Crowne Plaza San Marcos Golf Resort Hotel is your perfect destination. ... more   less 

Additional Information about Crowne Plaza Phoenix - Chandler Golf Resort

Address: 1 N San Marcos Pl, Chandler, AZ 85225-7870 (Formerly Crowne Plaza San Marcos Golf Resort)
Location: United States > Arizona > Central Arizona > Chandler
Price Range: $144 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Phoenix - Chandler Golf Resort 3.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Crowne Plaza San Marcos Golf Hotel Chandler
Crowne Plaza Chandler
Chandler Crowne Plaza
Hotel Style:
#15 Business Hotel in Chandler
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Phoenix - Chandler Golf Resort staff and other travelers.
5 questions
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Questions? Get answers from Crowne Plaza Phoenix - Chandler Golf Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I would think rooms on the north side would be the quietest”
 of 5 bubbles TravelerfromArizona, 4 weeks ago | Read review
“rooms on the south side of the hotel overlook only a very tall hedge, making your balcony totally your own and the room quiet.”
 of 5 bubbles DebinIndiana, Dec 1, 2016 | Read review
“Get a room on the east side, it's a closer walk to the pool and restaurant/bar.”
 of 5 bubbles rof842, Nov 13, 2016 | Read review
“If you have to stay here, get a upper floor room, make sure it's clean before you unpack.”
  • We care so much we put a round seat on an oblong toilet
  • Big stain next to the bed. Ewww
 of 5 bubbles Amge55, Oct 16, 2016 | Read review
“My review applies only to the restaurant/bar/lounge area.”
 of 5 bubbles 495chrisy, Oct 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question